2018 RAM 2500 Service Brakes Hydraulic Problems
284 NHTSA complaints on file
Service Brakes Hydraulic Issues in the 2018 RAM 2500
284 service brakes hydraulic complaints have been filed with NHTSA for the 2018 RAM 2500. Of these, 7 involved a crash, 0 involved a fire, and 0 resulted in injury.
284
Complaints
7
Crashes
0
Fires
0
Injuries
0
Deaths
All Service Brakes Hydraulic Complaints
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS and traction control warning lights were illuminated and were no longer operable. The dealer was contacted, and it was confirmed that the parts was not yet available. The contact spoke with another dealer, Mark's Discount Truck & Auto Sales (214 Rockingham Rd, Londonderry, NH 03053); and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not yet available. The failure mileage was 40,872.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The trailer brakes failed, and the contact no longer used the vehicle to haul the trailer, and the cruise control failed to activate as needed. While depressing the brake pedal, the wheels locked up, and the ABS failure caused the vehicle to shudder, causing the braking distance to become extended. The dealer was contacted and confirmed that parts for the repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not yet available for the repair. The manufacturer gave permission for the dealer to repair the vehicle;...
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the vehicle made an abnormal dinging sound. The vehicle was taken to a dealer where it was diagnosed, and determined that the brake hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, the dealer informed the contact that the remedy was not available and asked the contact to retrieve the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately...
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving in the rain at 60 MPH, the brakes failed to operate as needed. The contact stated that the vehicle in front stopped suddenly, and the brake pedal was depressed; however, the vehicle failed to immediately stop. The contact veered to the side to avoid a crash. The traction control warning light illuminated, and the message "ABS Service Required" was displayed. The contact stated that the failure had become worse. The contact stated that several unknown warning lights were illuminated, and several audible alarms sounded. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware...
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact called on behalf of the owner of a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The contact called the local dealer and confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. No assistance was provided. The failure mileage was approximately 6,500.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS and traction control warning lights were illuminated, with an audible ding sound. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light illuminated with a constant alarm chime. When the warning light was active, the cruise control was inoperable. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The dealer informed the contact that the manufacturer was only providing parts for the 3500-Series vehicles. The contact was informed that the vehicle could be repaired out-of-pocket. The manufacturer was not made aware of the issue. The failure mileage was approximately 184,452.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving approximately 40 MPH. The braking system had failed, causing the grandson to drive off the road and crash into a ditch. The vehicle was towed out of the ditch and driven home. No injuries were reported, and no police report was filed. Later, the grandson discovered that the front passenger side braking system had overheated and was concerned that the front tire had melted. No further information was available. The manufacturer was notified of the...
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while the cruise control was activated, the ABS and brake control warning lights illuminated. While the ABS warning light was illuminated, the cruise control could not be activated. The ESC and traction control warning lights were also illuminated. The failure was intermittent. The vehicle was taken to the dealer and was diagnosed with ABS and braking system failure. However, the vehicle was not repaired because parts were not available. The manufacturer was made aware of the issue and opened a case. The manufacturer offered reimbursement for a rental and referred the contact to the dealer for assistance. The failure mileage was...
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages “Traction Control Inoperable” and “ABS Inoperable” were displayed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the failure was associated with the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part to do the recall repair was not available. The failure mileage was approximately 75,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. While driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The mechanic attempted to contact the manufacturer to order parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 49,700.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated to decelerate as intended while the brake pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ABS and traction control warning lights intermittently illuminated while driving over bumps in the roadway. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle was diagnosed. The contact was informed of hydraulic pump failure, control 68143-part 491AA, control panel 08035030, module 08035030, brake fluid, ABS module, and a HECU internal failure. The vehicle was repaired, but the failure recurred. The dealer informed that the contact parts for the recall repair were not available. The manufacturer was contacted and confirmed that parts were not yet available. The failure mileage was approximately 18,000.
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the dealer, who reset the computer, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and the traction control warning lights were illuminated intermittently. The contact stated that while driving approximately 35-40 MPH and pulling a trailer, another vehicle pulled in front of the contact's vehicle. The contact slammed on the brakes, but the vehicle failed to respond as intended and crashed into the rear of the other vehicle. The contact stated that the air bags did not deploy because the vehicle was equipped with a brush guard due to potential collisions with deer in the country area where the contact lived. The contact did not sustain injuries. The other driver sustained unknown injuries, and the other vehicle was deemed a total loss. The contact's vehicle was driven away from the scene. A police report was filed. The vehicle was taken to the dealer, where the contact was informed that the vehicle...
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic and an unknown code related to the HECU was retrieved on a handheld diagnostic machine. The contact was informed that the HECU needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately 13 months later. The manufacturer was notified of the failure. The failure mileage was approximately 151,000.
The contact owns a 2018 Ram 2500. The contact stated that the brake hydraulic control unit was replaced in 2023; however, the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); after the repair. The contact stated that the cruise control and traction control failed to function as intended. The hydraulic control unit warning light illuminated. The vehicle was taken to the dealer to be repaired; however, the part to do the recall repair was not yet available. The contact was informed that the dealer had parts for the repair; however, the manufacturer was not releasing the parts. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, FX Caprara Chrysler Dodge Jeep Ram (18479 US-11 #12, Watertown, NY 13601); were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the vehicle made with a dinging sound. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online form. The failure mileage was approximately 85,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH, there was an abnormal sound coming from the engine. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving 10 MPH in the driveway in the snow, the ABS failed to operate as needed. The contact stated that the brake pedal was depressed to the floorboard and the brakes were inoperable. The ABS and traction control warning lights were illuminated. The message “Service Electronic Stability Control” was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no response was provided. The failure mileage was approximately 70,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH with the cruise control engaged, the check engine warning illuminated, and the cruise control was disengaged. The contact stated that the failure was intermittent, but recently, the check engine, ABS, and ESC warning lights were constantly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had taken the vehicle in for routine service and discussed the failure with the service manager at the dealer. The contact was informed that the part was not available, but the dealer could repair the failure, and the contact could request reimbursement from the manufacturer after paying for repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately...
The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.
The contact owns 2018 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 45 MPH in inclement weather, while making a right turn, the brake pedal pulsated, and the vehicle did not slow down as intended, and the entire vehicle slid off the road into the mud and became stuck. The contact did not sustain any injuries, and medical attention was not needed. The vehicle was towed to an independent mechanic vacuum boost needed to be replaced. The vehicle was repaired, but the failure reoccurred 10 months later. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, with an audible chime. The traction control system became inoperable but operated as needed intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available, even though one Parts Department at one of the dealers indicated that the HCU unit part might be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 105,600.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an unknown speed, the ABS warning light illuminated. The contact related the warning light to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer and was advised that parts were not yet available. The contact called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 59,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the ABS warning light was constantly flashing. The dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 19,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were intermittently illuminated. While driving at an undisclosed speed and hauling a load in the snow, the traction control unintendedly engaged, causing the brakes to lock up, and the driveline power to be diverted erroneously, and the vehicle suddenly stopped and became unmovable. The vehicle was towed back to the residence. Upon inspection, the contact noticed that the driveshaft, the 4WD actuator, and other unknown parts had failed. The contact personally replaced some of the parts, but the vehicle remained undrivable. The vehicle was not repaired. Several dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. During the failure, the cruise control feature was inoperable. The contact stated that the vehicle skidded while attempting to accelerate and stalled while abruptly stopping to avoid hitting a dog. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 34,000.
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was a high wait time. There was a message to call back during normal business hours. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the 4WD, ABS, and traction control warning lights illuminated, with the "Service ABS Soon" and "ABS" messages displayed with a constant audible alarm. The contact stated that while attempting to activate the 4WD, the two front tires were not spinning as intended. The vehicle was taken to a dealer, but was not diagnosed; however, the mechanic advised the contact that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and ESC warning lights were illuminated. The contact notified a local dealer of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) in 2024. The contact was informed by the dealer that the part for the recall repair was not yet available. The contact stated that the transmission recently failed to shift into 4WD, and during snow or icy weather conditions, the wheels were spinning and failed to properly grip the road surface. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the “Service ABS” message was displayed with an audible chime. The contact stated that the cruise control, the ABS, and the traction control systems became inoperable and failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 155,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and Traction Control warning lights illuminated and occasionally remained illuminated. The contact stated that whenever the warning lights were illuminated with the cruise control feature activated, the cruise control feature would inadvertently deactivate. The vehicle was taken to a dealer, where it was determined that the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and filed a complaint. The failure mileage was approximately 60,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. Upon purchasing the vehicle, the dealer informed the contact that the HCU needed to be replaced. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, causing the cruise control feature to become inoperable. The contact stated that the brakes operated with reduced functionality. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 180,000.
The contact's son owns a 2018 Ram 2500. While the son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle eventually slowed down and came to a complete stop. The contact stated that several warning lights were illuminated. The owner had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed Hydraulic Electronic Unit Control. The contact's son was advised to contact the dealer for assistance. The dealer was made aware of the failure. The contact's son was informed that the vehicle was not a pickup. The contact's son was informed that the repair could be performed now if the vehicle was not a pickup. In addition, the contact's son was offered the...
The contact owns a 2018 Ram 2500. The contact located the recall for NHTSA Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle slid and crashed into a 2008 Chevrolet. There were no reported injuries, fire, or airbag deployment. A police report was filed. The ABS light and traction control warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was emailed, but there was no response. The failure mileage was approximately 128,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and the electronic braking system warning lights were illuminated, and the vehicle made a dinging sound continuously. The contact stated that the failure rendered the cruise control mode inoperable. The vehicle was taken to the dealer, where it was confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that the remedy was not yet available. The failure mileage was approximately 118,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated, and a chime sounded. The “Service ABS” message was displayed. The contact stated that during the failure the cruise control was deactivated, and the 4WD option was unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the failure was associated with a part in the HECU and ABS module which needed to be replaced; however, the part was not available. The vehicle was then taken to an independent mechanic where it was diagnosed and the failure was associated with parts in the HECU and ABS module however, the parts were on back order. The manufacturer was notified of the failure. The failure mileage was approximately...
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated with an audible chime. The dealer was contacted about the ABS warning light and was made aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), however, the contact had received the recall letter. The dealer informed the contact that the remedy was not yet available. The contact stated that the ABS warning light was intermittent. The manufacturer was contacted and confirmed that the remedy was not yet available and that another letter would be sent when the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while starting or driving, the messages "Service ABS”, “Service ESC”, and “Traction Control Fault" were displayed for ten seconds with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 13,000.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer being driven due to safety concerns.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and hauling an RV, the trailer brakes intermittently became inoperable. The message "Trailer Brakes Disconnected - Check Trailer Wiring" was displayed. The contact replaced the trailer wiring; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed, and the failure was related to the trailer brakes' failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the recall remedy was available. However, the dealer sent a document to the contact that stated...
Other 2018 RAM 2500 Problem Areas
Service Brakes
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Electrical System
443 complaints
Vehicle Speed Control
308 complaints
Forward Collision Avoidance Automatic Emergency Braking
149 complaints
Unknown Or Other
97 complaints
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Steering
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Power Train
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Suspension
20 complaints
Vehicle Speed Controlcruise Control
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Wheels
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Traction Control System
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Air Bags
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Fuelpropulsion System
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Back Over Prevention Warnings
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Electronic Stability Control Esc
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Exterior Lighting
5 complaints
Service Brakes Airantilockcontrol Unitmodule
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Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
5 complaints
Visibilitywiper
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Structurebody
4 complaints
Engine And Engine Cooling
3 complaints
Electrical System Integrated Trailer Brake Control
2 complaints
Equipment
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Forward Collision Avoidance Warnings
2 complaints
Service Brakes Electric
2 complaints
Steeringlinkagesdraglinkconnection
2 complaints
Back Over Prevention
1 complaint
Back Over Prevention Camera System
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systembody Control Modulesoftware
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Equipmentelectricalinfotainment
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Power Traindrivelinedifferential Unit
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring
1 complaint
Steeringcritical Fasteners
1 complaint
Tires
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiresvalve
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Wheelslugsnutsboltsstuds
1 complaint