NHTSA Complaint #11713376 — 2018 RAM 2500

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were intermittently illuminated. While driving at an undisclosed speed and hauling a load in the snow, the traction control unintendedly engaged, causing the brakes to lock up, and the driveline power to be diverted erroneously, and the vehicle suddenly stopped and became unmovable. The vehicle was towed back to the residence. Upon inspection, the contact noticed that the driveshaft, the 4WD actuator, and other unknown parts had failed. The contact personally replaced some of the parts, but the vehicle remained undrivable. The vehicle was not repaired. Several dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.