NHTSA Complaint #11719066 — 2018 RAM 2500

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving in the rain at 60 MPH, the brakes failed to operate as needed. The contact stated that the vehicle in front stopped suddenly, and the brake pedal was depressed; however, the vehicle failed to immediately stop. The contact veered to the side to avoid a crash. The traction control warning light illuminated, and the message "ABS Service Required" was displayed. The contact stated that the failure had become worse. The contact stated that several unknown warning lights were illuminated, and several audible alarms sounded. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.