NHTSA Complaint #11719048 — 2018 RAM 2500

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the vehicle made an abnormal dinging sound. The vehicle was taken to a dealer where it was diagnosed, and determined that the brake hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, the dealer informed the contact that the remedy was not available and asked the contact to retrieve the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,320.