NHTSA Complaint #11714013 — 2018 RAM 2500

The contact owns 2018 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 45 MPH in inclement weather, while making a right turn, the brake pedal pulsated, and the vehicle did not slow down as intended, and the entire vehicle slid off the road into the mud and became stuck. The contact did not sustain any injuries, and medical attention was not needed. The vehicle was towed to an independent mechanic vacuum boost needed to be replaced. The vehicle was repaired, but the failure reoccurred 10 months later. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.