2018 RAM 2500 Vehicle Speed Controlcruise Control Problems

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the dealer, who reset the computer, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately...

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately...

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH with the Cruise Control feature activated, the Cruise Control feature deactivated independently, and the ABS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired because the part was not available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds with the cruise control activated, the cruise control erroneously deactivated causing the speed to be reduced. During the failure, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 101,000.

The contact owns a 2018 Ram 2500. The contact stated that after starting the vehicle, the ABS, Traction Control and Cruise Control warning lights remained illuminated. The contact stated that since the failure had occurred, the brakes failed to immediately respond while depressing the brake pedal. The contact stated that the brake pedal felt spongy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 39,000.