NHTSA Complaint #11699852 — 2018 RAM 2500
SERVICE BRAKES, HYDRAULIC issue reported to NHTSA
Complaint Details
| ODI Number | 11699852 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,205 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.
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