2018 RAM 2500 Electrical System Integrated Trailer Brake Control Problems

2 NHTSA complaints on file

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Electrical System Integrated Trailer Brake Control Issues in the 2018 RAM 2500

2 electrical system integrated trailer brake control complaints have been filed with NHTSA for the 2018 RAM 2500. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Electrical System Integrated Trailer Brake Control Complaints

#11709365 |
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and hauling an RV, the trailer brakes intermittently became inoperable. The message "Trailer Brakes Disconnected - Check Trailer Wiring" was displayed. The contact replaced the trailer wiring; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed, and the failure was related to the trailer brakes' failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the recall remedy was available. However, the dealer sent a document to the contact that stated...
#11682904 |
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the trailer brake control failed to operate as needed while hauling a trailer. No warning light was illuminated. The contact diagnosed the vehicle with a trailer brake module malfunction. The contact was informed that the trailer brake module needed to be replaced due to low-voltage failures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Other 2018 RAM 2500 Problem Areas

Service Brakes 1,727 complaints Electrical System 443 complaints Vehicle Speed Control 308 complaints Service Brakes Hydraulic 284 complaints Forward Collision Avoidance Automatic Emergency Braking 149 complaints Unknown Or Other 97 complaints Forward Collision Avoidance Adaptive Cruise Control 89 complaints Steering 76 complaints Power Train 62 complaints Service Brakes Airantilockabs Warning Light 54 complaints Engine 33 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 31 complaints Suspension 20 complaints Vehicle Speed Controlcruise Control 14 complaints Wheels 13 complaints Traction Control System 11 complaints Air Bags 10 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 10 complaints Fuelpropulsion System 9 complaints Back Over Prevention Warnings 8 complaints Electronic Stability Control Esc 8 complaints Exterior Lighting 5 complaints Service Brakes Airantilockcontrol Unitmodule 5 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 5 complaints Visibilitywiper 5 complaints Structurebody 4 complaints Engine And Engine Cooling 3 complaints Equipment 2 complaints Forward Collision Avoidance Warnings 2 complaints Service Brakes Electric 2 complaints Steeringlinkagesdraglinkconnection 2 complaints Back Over Prevention 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Sensing System Camera 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systembody Control Modulesoftware 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Equipmentelectricalinfotainment 1 complaint Lane Departure Blind Spot Detection 1 complaint Power Traindrivelinedifferential Unit 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Steeringcritical Fasteners 1 complaint Tires 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiresvalve 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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