2018 RAM 2500 Service Brakes Airantilockabs Warning Light Problems

The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.

The contact owns a 2018 Ram 2500. The contact located the recall for NHTSA Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle slid and crashed into a 2008 Chevrolet. There were no reported injuries, fire, or airbag deployment. A police report was filed. The ABS light and traction control warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was emailed, but there was no response. The failure mileage was approximately 128,000.

See Attached Letter

See attached document for complaint.

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving approximately 60 MPH with the cruise control feature activated, the ABS and traction control warning lights started flashing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,327.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the ABS pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, an alarm sounded, and the ABS and traction control warning lights illuminated. The contact stated that the failure had been recurring while driving, causing the ABS and the cruise control features to become inoperable. The contact stated while driving and slamming on the brakes on several occasions to come to a complete stop, the ABS was inoperable, causing the tires to lock and the vehicle to slide. The contact who is an independent mechanic, diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. An unknown dealer was contacted for parts several times and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the wheel sensor needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module, ABS pump, ABS module, and HCU needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 65 MPH, the ABS warning light illuminated, causing the deactivation of the cruise control. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the hydraulic control unit and ABS sensor needed to be replaced. The contact was informed by the dealer that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2018 Ram 2500. The contact stated the antilock brake system light was on and it chimed. The contact stated the chiming was distracting and the contact was unaware if the brake system was functioning. The vehicle was taken to the dealer and was informed the part to repair was on backorder for 6 months. The contact returned to the dealer and the part was on back order for another 4 months. The contact stated the part had been back ordered for a timeframe of 13 months. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the "Service ABS Electronic Braking System" message was displayed, and the vehicle would not immediately stop while depressing the brake pedal. Additionally, the cruise control failed to operate while the message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Brake Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light suddenly illuminated. The contact stated that when the failure occurred, the cruise control feature disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The manufacturer was made aware of the failure but no assistance was provided. The vehicle was not repaired. The failure mileage was 45,000.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle the ABS warning light suddenly remained illuminated. The contact stated that when the failure occurred the cruise control feature had disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 45,000.

See attached document for complaint

The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.

The contact owns a 2018 Ram 2500. The contact stated that while driving at 55 MPH, the ABS warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the ABS needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 37,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and Traction Control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, causing a general electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

The contact owns a 2018 Ram 2500. The contact stated that the "Service ABS" warning light would intermittently appear on the instrument panel. The contact used a code reader which retrieved an ABS pump motor control failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS module had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.

The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed but the vehicle was slow to respond or stop. The ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The service electronic stabili-trak message was displayed. The vehicle was taken to an independent mechanic; there was a hard code retrieved: COO2O-O1; related to the ABS pump motor control. The manufacturer was not contacted. The failure mileage was approximately 21,477.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The failure was intermittent, but it had since become a persistent failure. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with an ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 100,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 68 MPH and hauling a gooseneck trailer, the ABS system became inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated while her husband was driving approximately 55 MPH, the ABS system became inoperable. The ABS, traction, and engine warning lights were illuminated. There was an abnormal dinging sound detected. Additionally, the cruise control was inoperable. The vehicle was taken to another local dealer, Findlay Chrysler Dodge Jeep Ram (10305 US-224, Findlay, OH 45840), where it was diagnosed that the ABS module and hydraulic system needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ram 2500. The contact stated while reversing out of a parking space, the "Service ABS System" message was displayed. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 68,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS warning light started flashing. The vehicle was self-diagnosed by the contact, and it was determined that the ABS pump and module needed to be replaced. The vehicle was not repaired due to parts not being available. The dealer was contacted and stated that the ABS pump and module were not available, and that the warranty had expired. The manufacturer was not contacted. The failure mileage was 90,000.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the road, and the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, but the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.

The contact owns a 2018 Ram 2500. The contact stated that after starting the vehicle, the ABS, Traction Control and Cruise Control warning lights remained illuminated. The contact stated that since the failure had occurred, the brakes failed to immediately respond while depressing the brake pedal. The contact stated that the brake pedal felt spongy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 39,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, there was a continuous abnormal dinging sound every 30 seconds. The contact stated that the cruise control was inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the hydraulic control unit had caused the failure. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer who stated that the parts were previously on backorder, but the vehicle was repaired several months later. The manufacturer was notified of the failure. The failure mileage was approximately 5,500.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light had illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced. The vehicle continued to experience the failure after the repair. The vehicle was taken back to the local dealer and the hydraulic control unit module was replaced; however, the failure persisted. The contact was then informed that the ABS control module needed to be replaced again. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 17,000.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the dealer and the ABS module was replaced. The contact stated that the failure persisted. Additionally, the vehicle was leaking fluid from the rear differential. The ABS module was replaced 3 times. The vehicle had not been repaired for the oil leaking from the rear axle. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 11,000.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated intermittently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. The contact noted that the failure mileage was less than 24,000. The mechanic informed the contact that the ABS module and the hydraulic control unit need to be replaced but the parts are on back order. The vehicle has not been repaired.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the message "Service ABS" was randomly displayed. During the failure, the cruise control was erroneously deactivated without driver input. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH and slowing for a traffic signal, the vehicle's four tires locked up due to the ABS system failure. The contact stated no warning light was illuminated. The contact's vehicle skidded into the rear end of another vehicle. The contact's grill and bumper were damaged and broken as well as the inter-cooler radiator had suffered damage. The other vehicle sustained a crushed trunk. There were no injuries sustained by either the contact or the driver of the other vehicle. The police were on the scene and filed a report. Both vehicles were drivable, the contact drove his vehicle to a body shop. The contact did not have the vehicle diagnosed or repaired for the ABS problem. The contact stated that since the accident the ABS light illuminates intermittently and the brakes have locked up when the...

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS failed intermittently. The vehicle was taken to a dealer, where it was diagnosed with an ABS module system failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.

The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid...