2018 RAM 2500 Engine And Engine Cooling Problems

The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front...

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 35 MPH, the diagnostic trouble codes P24B0, P24B5, and P25C9 were displayed on the instrument cluster. The contact stated that he was able to continue driving. The contact stated that the diagnostic trouble codes were related to the smog and emissions system of the diesel engine. The contact stated that he occasionally towed an RV and was concerned about the towing load on the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that the Particulate Matter Sensor needed to be replaced; however, the part was not covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.