NHTSA Complaint #11686408 — 2018 RAM 2500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11686408
Vehicle 2018 RAM 2500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front of the RV also caught on fire and burned. The contact stated that the fuel tank of the vehicle was full at the time of the incident. The contact stated that the forest near the camping ground nearly caught on fire. The fire department extinguished the fire, and a report was filed. A police report was filed, but the police report information was not available. Both the vehicle and the RV were towed and totaled. Both the contact and the passengers of the vehicle sustained emotional trauma from the incident. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.

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