2018 RAM 2500 Unknown Or Other Problems

97 NHTSA complaints on file

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Unknown Or Other Issues in the 2018 RAM 2500

97 unknown or other complaints have been filed with NHTSA for the 2018 RAM 2500. Of these, 2 involved a crash, 0 involved a fire, and 3 resulted in injury.

97
Complaints
2
Crashes
0
Fires
3
Injuries
1
Deaths

All Unknown Or Other Complaints

#11717803 |
The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our vehicle because of the danger that is involved. We have another issue for our vehicle: I contacted Chrysler twice with no response. and addressed it with our dealership and they have not helped. We have reported this issue to Chrysler about our 2018 Dodge Ram 2500 6.7L Cummins diesel concerning the Particulate Matter Sensor. This has been ongoing for a year and Chrysler is aware of this problem and has issued recalls on them...
#11704145 |
Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon...
#11702448 |
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I would like to know if I lose my brakes or have an accident because of this safety issue who will be responsible?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11702453 |
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.
#11699658 |
RECALL ISSUED NOV 2024. PARTS STILL NOT AVAILABLE FROM MANUFACTURER BUT CAN ORDER THEM ONLINE FROM THIRD PARTY. ABS AND STABILITY CONTRPL LIGHT STAY ON CONTINUOUSLY, ALSO PREVENTS 4WD FROM WORKING AND CRUISE CONTROL. THIS IS A DAILY DRIVER FOR WORK AND IS A 7 YEAR OLD VEHICLE. WHY CAN WE NOT GET THIS FIXED. CANT GET A RESPONSE FROM MANUFACTURER.
#11698618 |
I had an appointment scheduled for November 18, 2025, at Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe to address five outstanding recalls on my Ram 2500 truck. On the morning of November 10, 2025, I called to verify my appointment and was informed by a representative in the service department that my vehicle would need to remain in the shop for at least 48 hours, and that they had never performed these particular recalls before. I requested to speak with the Service Manager, Michael, and made several attempts to reach him to confirm whether the dealership had experience completing these recalls, as I was seeking reassurance. When I finally spoke with Michael, he came across as confrontational. Following that conversation, I contacted Stellantis to inquire about obtaining a rental vehicle, as I had been told the recall work would take a minimum of 48 hours. After speaking with...
#11694861 |
Rear camera doesn’t fully work. I’ve already had to have it replaced once it’s blurry and it’s a big vehicle causing me to almost run over a child.
#11693501 |
I purchased a used pickup truck in October 2023 from a dealership in South Holland, Illinois. After the purchase, I later discovered that the odometer reading on the vehicle had been rolled back. A Chrysler dealership’s service record showed the vehicle had over 188,000 miles earlier in 2023, but it was sold to me showing around 129,000 miles. This is a difference of almost 60,000 miles. When I contacted the selling dealership, they blamed the auction they purchased it from and have not provided any resolution. Because of this discrepancy, I was denied extended warranty coverage and had to pay out-of-pocket for major repairs soon after purchase. I am submitting this report so it can be documented as a potential case of odometer fraud and investigated further.
#11692503 |
Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..
#11687868 |
Unknown--The manufacturer has not yet provided a resolution to this recall since NOVEMBER of 2024 so I am just reporting the lack of resolution.
#11681695 |
While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact...
#11679930 |
RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT...
#11679449 | Crash
This is about the mirror back up camera. Since I bought it new in 2018 the camera started to not working properly. The first time I noticed was when I was at the bank and was about to reverse at which time the camera should be on the mirror and showing the objects on back of the teuck, apparently was nothing and I hit a metal Pole. After that I never trusted the camera and I noticed that the camera appears sometimes but it freezes so it doesn’t show images in real time. At other times after I put my truck in drive camera it’s still on the mirror so I’m driving with the camera on, I have to completely stop, turn the truck off and turn it back on to solve the problem. Camera also glitches at times. I mentioned this problem to the dealer where I bought the...
#11652613 |
At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11642270 |
My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.
#11641673 |
afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!
#11639400 |
Uconnect radio screen is delaminating causing back up camera to malfunction as camera changes from bed to back camera view while using the camera for safe backing up impossible. Also while driving unit makes calls both emergency and personal calls and my subscription for sirius xm is useless.
#11638590 |
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
#11637107 |
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES...
#11626651 |
ABS & traction control light coming on intermittently I have had in a shop a bunch still not fixed
#11626303 |
ABS warning light flashes then Traction Control will flash with a bing-bong noise. Now a few days later the 2 lights come on at startup and stay on. Bing -Bong noise is intermittent. Cruise Control will no longer engage. Model 2018 2500 Laramie crew cab with 122K miles. My concern is braking when pulling my 5th wheel. I think there is an investigation working right now. Investigation: PE 22-012
#11626418 |
abs and traction control lights and alarms come on and off at very random times
#11623492 |
in 2022 the abs and traction control lights began to come on together, leading to loss of ABS and traction control in addition to not being able to use the cruise control. Vehicle was taken to the dealer to be serviced and they stated they would replace the HCU but would not replace the ABS module as they would only address one thing at a time. The problem continues to persist with the constant alarm ding and loss of abs and traction control as the lights continue to flash on the dash. This is a safety issue as you don't know when you'll have abs or traction control and if it happens while driving with the cruise control on, it abruptly shuts down the cruise control.
#11617313 |
The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.
#11615692 |
My ABS light came on and then shortly later I noticed that my stability control system was disabled and its warning light came on. I also lost the ability to use my cruise control. Took vehicle to the dealer and they determined that the ABS Control unit needed to be replaced. They trouble shot the issue and replaced the ABS Hydraulic Control unit. This repair is for the same recall as 85B for Ram 1500's.
#11615127 |
1. ABS SYTEM FAULTS, NO KNOWN TRIGGERING, CONTINUOUS FLASHING, RESETTING, AND GOING OFF AGAIN. DROPS THE TRUCK OUT OF CRUISE CONTROL. 2. I WOULD SAY YES, MY SAFETY AND THE SAFETY OF OTHERS ARE PUT AT RISK WHEN THIS HAPPENS, ESPECIALLY WHEN THE TRUCK DROPS OUT OF CRUISE CONTROL AT RANDOM UPON ONSET OF THE ISSUE. 3. ONSET 17SEP24, CONTINUIED 18SEP24, TWO DAYS IN A ROW NOW. TROUBLESHOOTING CALL HAS BEEN MADE TO DEALER THIS AM FOR FOLLOW ON DIAGNOSTICS. CURSIARY RESEARCH DONE THIS AM SHOWS MULTIPLE REPORTS OF FAULTY ABS SYSTEM PARTS AND MODULAR ISSUES BEING REPORTED, CLASS ACTION LAWSUITS, NHTSA REPORTS ETC. 4. NO 5. YES, ABS SYSTEM FAILURE WARNINGS, ABS FAULT LIGHT WITH SYSTEM CHIMES
#11613814 |
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
#11612946 |
This truck has had two major REAR-END repairs. After the last one it vibrates. Several sets of tires and even a new set of rims and it still vibrates. NONE of the dealers can locate anything.I took it to a shop that has vibration detection equipment. Their results show the issue is in the rear end. I get no resolution or help in resolving the issue. I have been out a lot of money on this truck due to odd break downs and issues that Ram refuses to acknowledge. I am beyond sick of this. I paid a lot of money for this junk.
#11612196 |
Hitting bumps causes an intermittent chime and notification alerting me that the Antilock Breaking System and Electronic Breaking System need service. Both the ABS and traction control lights are illuminated. I contacted my local dealer and they indicated that this isn't an immediate safety concern and is due to an electrical issue for which they haven't solved. They quoted me $1,600 for the replacement of the Anti-Lock Brake System Module and Hydraulic Control Unit. After some online research, it seems that this is a common issue with many resulting in total brake failures. A potential brake system failure should be a recall for obvious reasons.
#11612151 |
The abs/traction control lights are coming back on again. The abs control module and the hydraulic control unit were replaced when the truck had 34,000 miles. Now it has close to 60,000 and it has started doing the same thing again. Talked to the dealer and they said it would be close to $2000 to do the repair this time since it isn't under warranty. I have seen many of this same problem in a lot of the ram or cummins forums and feel this is a known issue and should be recalled. You lose the abs and traction control when these are out but it is intermittent. Fortunately, I haven't had an accident from this so far but could very well see how it could cause an accident. When my traction control was out the truck fish tailed on a wet road.
#11611896 |
Abs traction control light
#11605138 |
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
#11604559 |
Abs control module & HCU module not working properly. Ram brand knows about these problematic modules on the 2014-2018 rams trucks. Now, I can’t drive my truck since Ram fixes this issue.
#11603470 |
Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, swaybars, shocks, springs, ball joints or other issues. Is available for inspection. 1st time it happened was carrying a ton of pellets. occurs around 45-50 mph and is very dangerous on uneven pavement only way to stop it is to slow down. no warning lamps or messages. has happened 4-5 times but only with a load in bed of truck. need an email address to upload videos of problem
#11601178 |
The service electronic brake system warning light and chime along with the traction control and ABS warning lights and the cruise control fails to work. This occurs frequently. The code is C0020-01 ABS (Anti-lock Braking System) Pump Motor ControlGeneral Electrical Failure I believe.
#11595374 |
Hydraulic cont module/ abs module is constantly going in and out causing the abs/traction control to be disabled and non functional cruise control. Highly unsafe when towing heavy like I do most of the time.
#11595387 |
ABS/Electronic brake indicator light on continuous, no Dodge repair facility cannot seem to fix issue. This should be a recall item.
#11591907 |
ABS and traction control light appear and disappear rapidly while driving. Message pop up saying service electronic braking system. The lights don’t stay on they go out immediately after chime. Notice it will sometimes (more often than not) come on when hitting bumps in the road.
#11589222 |
ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off
#11581741 |
Started experiencing the ABS and Traction Control lights coming on, sometimes momentarily and very intermittently, sometimes (but less frequently) coming on for long periods of time. The frequency of these events has been increasing. A scan of the vehicle indicates I am receiving these this code... C0020-01 - ABS Pump Motor Control - General Electrical Failure This seems to be a very common complaint on my truck's make, model, and year. The result is I lose cruise control functionality, four-wheel drive, and seemingly the use of anti-lock breaks and traction control. It is very irritating as the warning lights and alarms often go on-off many times a minute, often going on for hours.
#11581605 |
ABS light and traction control light illuminated on dash. Service both comes up on info screen. Wheels will skid when braking in wet weather, rain, snow and or ice. Will lose traction when departing from a stop in wet weather, or starting from a stop on a hill. Safety of myself and any or all occupants (wife,grandkids,friends) including other vehicles and their occupants around me whenever this truck is operated. Problem has been reproduced warning lights have been on constantly for over one year and are on still today. Refuse to take it to the dealer due to the fact I have to pay for diagnostics on a safety issue they refuse to recognize as a problem, and then they want to charge me over 1K to fix with no guarantee of solving the problem. Warning lamps are on chimes from dash Lights came on 8/1/2023 and remain on to...
#11578126 |
My ABS and Traction Control lights go on and off while driving. It happens at different times and all different speeds.
#11577671 |
The ABS light has come on in our pickup. We have no idea why it is on, or if it is something we need to worry about. I researched online and found that this has been a well documented problem with this year, make and model truck. Many complaints filed along with requests for a recall. We plan to use this pickup to pull our 5th wheel camper, so if this problem could cause issues with braking system, it could be very dangerous for us, as well as other drivers on the road.
#11575156 |
Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.
#11575066 |
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
#11571201 |
(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.
#11569089 |
ABS and Traction Control light and alarms activated inside cab on dash. Vehicle taken to dealership and they stated the HCU (hydraulic control unit) needed to be replaced. At that time no parts were available and a time frame was not given because no one had the parts not even after market. After several months of driving vehicle with out ABS or Traction Control vehicle has been fixed.
#11566702 |
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when...
#11565947 |
Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost
#11564529 |
My ABS CONTROL MODULE is faulty and must be replaced only 57,000 miles on my diesal 2500 Ram. I’m aware of the class action lawsuit regarding this very issue. This issue needs to be addressed in a recall and Dodge needs to repair at their expense. My truck is at the dealership due to the ABS/TRACTION warning and the $2,600 cost to replace the faulty module.

Other 2018 RAM 2500 Problem Areas

Service Brakes 1,727 complaints Electrical System 443 complaints Vehicle Speed Control 308 complaints Service Brakes Hydraulic 284 complaints Forward Collision Avoidance Automatic Emergency Braking 149 complaints Forward Collision Avoidance Adaptive Cruise Control 89 complaints Steering 76 complaints Power Train 62 complaints Service Brakes Airantilockabs Warning Light 54 complaints Engine 33 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 31 complaints Suspension 20 complaints Vehicle Speed Controlcruise Control 14 complaints Wheels 13 complaints Traction Control System 11 complaints Air Bags 10 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 10 complaints Fuelpropulsion System 9 complaints Back Over Prevention Warnings 8 complaints Electronic Stability Control Esc 8 complaints Exterior Lighting 5 complaints Service Brakes Airantilockcontrol Unitmodule 5 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 5 complaints Visibilitywiper 5 complaints Structurebody 4 complaints Engine And Engine Cooling 3 complaints Electrical System Integrated Trailer Brake Control 2 complaints Equipment 2 complaints Forward Collision Avoidance Warnings 2 complaints Service Brakes Electric 2 complaints Steeringlinkagesdraglinkconnection 2 complaints Back Over Prevention 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Sensing System Camera 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systembody Control Modulesoftware 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Equipmentelectricalinfotainment 1 complaint Lane Departure Blind Spot Detection 1 complaint Power Traindrivelinedifferential Unit 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Steeringcritical Fasteners 1 complaint Tires 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiresvalve 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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