NHTSA Complaint #11692503 — 2018 RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11692503
Vehicle	2018 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	April 1, 2023
Date Filed	October 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..

Related Complaints for the 2018 RAM 2500

Other UNKNOWN OR OTHER Complaints

#11717803 — February 13, 2026 — The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership ga...

#11704145 — December 10, 2025 — Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the messa...

#11702448 — December 2, 2025 — Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told t...

#11702453 — December 2, 2025 — Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all command...

#11699658 — November 16, 2025 — RECALL ISSUED NOV 2024. PARTS STILL NOT AVAILABLE FROM MANUFACTURER BUT CAN ORDER THEM ONLINE FROM THIRD PARTY. ABS A...

Recent Complaints for the 2018 RAM 2500

#11719732 — ELECTRICAL SYSTEM — February 22, 2026 — I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....

#11719709 — SERVICE BRAKES — February 22, 2026 — My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...

#11719732 — SERVICE BRAKES — February 22, 2026 — I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....

#11719709 — SUSPENSION — February 22, 2026 — My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...

#11719732 — VEHICLE SPEED CONTROL — February 22, 2026 — I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....