NHTSA Complaint #11681695 — 2018 RAM 2500

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)