NHTSA Complaint #11712703 — 2018 RAM 2500

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was a high wait time. There was a message to call back during normal business hours. The contact had not experienced a failure.