NHTSA Complaint #11712972 — 2018 RAM 2500

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11712972
Vehicle 2018 RAM 2500
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 34,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. During the failure, the cruise control feature was inoperable. The contact stated that the vehicle skidded while attempting to accelerate and stalled while abruptly stopping to avoid hitting a dog. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 34,000.

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Recent Complaints for the 2018 RAM 2500

#11719732 ELECTRICAL SYSTEM I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709 SERVICE BRAKES My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 SERVICE BRAKES I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
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