NHTSA Complaint #11715895 — 2018 RAM 2500

The contact owns a 2018 Ram 2500. The contact stated that the brake hydraulic control unit was replaced in 2023; however, the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); after the repair. The contact stated that the cruise control and traction control failed to function as intended. The hydraulic control unit warning light illuminated. The vehicle was taken to the dealer to be repaired; however, the part to do the recall repair was not yet available. The contact was informed that the dealer had parts for the repair; however, the manufacturer was not releasing the parts. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.