2011 FORD FUSION Steering Problems

ELECTRONI POWER STERRING ASSIT. DOES NOT WORK. DAUGHTER DRIVING DONE THE HIGHEST WHEN LOSS OF POWER ASSIST TO STERRING G WENTRY OUT. VOLTAGE IS GOOD AND NO BLOWN FUSES.

DRIVING ON INTERSTATE AT 70MPH WHEN POWER STEERING SERVICE LIGHT CAME ON. AS EXITED FIRST AVAILABLE OFF RAMP ONTO STATE HIGHWAY, STEERING BECAME INCREASINGLY MORE DIFFICULT TO THE POINT OF BEING UNABLE TO MAKE FIRST TWO DESIRED TURNS OFF STATE HIGHWAY. PRIOR OCCURRENCE 08/22/2017 RESULTING IN FORD SERVICE DEPARTMENT REPLACED STEERING RACK ASSEMBLY AND SET TOE ADJUSTMENT. WHEN CAR WAS RETURNED FROM FORD SERVICE DEPARTMENT, PULLED LEFT AND STEERING WHEEL OFF CENTER. CAR WAS RETURNED TO FORD SERVICE DEPARTMENT WHO STATED NOTHING WRONG WITH POWER STEERING, ISSUE WAS BECAUSE TIRES NEED ROTATED. CAR RETURNED AND DRIVEN UNTIL THIS OCCURRENCE. FORD SERVICE DEPARTMENT STATES NO ISSUE WITH POWER STEERING AND IS AGAIN BLAMING TIRES, HOWEVER LAST SERVICE RECEIPT REPORTS "GTIRE TIRES CHECKED GOOD AT THIS TIME."

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE RECALL REPAIR WAS COMPLETED THE FAILURE RECURRED. THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE CONSUMER REQUESTED A REIMBURSEMENT FOR THE REPAIRS. UPDATED 10/03/2017*JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST ERROR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SHEEHY FORD OF SPRINGFIELD, 6727 LOISEDALE RD, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINON NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN; HOWEVER, HE SHOULD KEEP THE REPAIR RECEIPT FOR FUTURE REIMBURSEMENT. THE FAILURE MILEAGE WAS 117,000. *BF UPDATED 7/24/18*JB *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE STABILITRAK INDICATOR ILLUMINATED WHILE DRIVING 30 MPH. IN ADDITION, THE CONTACT EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT STATED THAT THE STEERING COLUMN COULD BE MOVED, BUT EXCESSIVE EFFORT HAD TO BE APPLIED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TOWED TO FOX FORD (3560 28TH ST SE, GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. *LN UPDATED 7/23/18*JB

AROUND ONE OUT OF EVERY FIVE DRIVES, MY POWER STEERING WOULD FAIL SOON AFTER STARTING THE ENGINE. 2 ERROR MESSAGES POP UP: - POWER STEERING FAULT ASSIST - SERVICE ADVANCETRAC ONCE RESTARTING THE CAR, THE PROBLEM USUALLY CLEARS. IF IT PERSISTS, I WILL SWITCH OFF AND RESTART THE CAR AND IT USUALLY CLEARS AND DOES NOT COME UP TILL THE NEXT DAY OR A LATER DRIVE. IT SEEMS TO BE A COMMON PROBLEM AMONG MANY FUSION OWNERS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ABILITY FAILED AND THE SERVICE POWER STEERING NOW AND ADVANCE TRACK INDICATORS ILLUMINATED ON THE MESSAGE CENTER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DRIVEN TO THE DEALER (TED BRITT FORD IN CHANTILLY, VIRGINIA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR FAILURE WAS INCLUDED IN A RECALL, WHICH STOPPED AT 150,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

PULLED OUT OF DRIVEWAY, THOUGHT CAR DIED, LOOKED AT DASHBOARD AND MESSAGE WAS 'POWER ASSIST FAILURE'. PULLED BACK INTO GARAGE WITH NO POWER STEERING. WAITED 10 MINUTES, STARTED CAR AND NO PROBLEM. DROVE AROUND BLOCK WITH NO INCIDENT. SIDE NOTE: FILLED CAR WITH GAS YESTERDAY AND DASH INDICATED CAR HAD 471 MILES TIL EMPTY WHICH IS ABOVE CAPACITY FOR CAR.

I WAS DRIVING ABOUT TO MAKE A RIGHT TURN WHEN POWER STEERING ASSIST FAULT DISPLAYED ON THE DASHBOARD THEN MY WHEEL WAS HARD TO TURN... I PULLED OVER TO THE GAS STATION TO GET POWER STEERING FLUID CAN'T FIND THE RESERVOIR TO ADD FLUID CALLED FORD DEALERSHIP IN STONE WALL TO ASK IF THIS HAVE ANYTHING TO DO WITH THE RECALLS BECAUSE I CAME IN FOR MY RECALLS THAT SPECIFIED POWER STEERING HE SAYS THAT NOT THE SAME PROBLEM I HAVE..I WANT TO KNOW IT HE'S CORRECT ALSO FEW MONTHS BEFORE THIS PULLED INTO AT GAS STATION CAR WILL NOT SHIFT TO PARK HAD TO MANUALLY PUT IT IN PARK ONCE IN PARK IT WILL SHIFT TO REVERSE AND DRIVE BUT WILL NOT GO IN PARK WHAT CAN THAT B?, AND IS IT SOMETHING WE NEED TO PAY TO FIX ?

WHILE DRIVING THE DASH HAD A POWER STEERING ASSIST FAULT IN AMBER ON DASH AND I HAD NO POWER STEERING. I GOT CAR STOPPED, CUT CAR OFF AND STARTED CAR AND THE MESSAGE WAS GONE. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE OTHER DAY WHEN I STARTED THE CAR THE MESSAGE POPPED BACK UP. I TRIED TO TURN STEERING WHEEL BUT IT WAS VERY DIFFICULT. I CUT CAR OFF AND RE-STARTED AND FAULT WAS GONE. I SEE THAT THIS IS A PROBLEM THAT TONS OF CARS ARE HAVING. SOME HAVE RECALLS WHILE OTHERS DON'T BUT THEY SHOULD ALL BE RECALLED. I HAVE A DAUGHTER DRIVING THIS CAR AND IT SCARES ME FOR HER TO DRIVE IT. I BELIEVE THEIR IS ENOUGH COMPLAINTS BEING FILED THAT IT JUSTIFIES A RECALL TO FIX ALL THE CARS. THE LAST TIME THIS HAPPENED WAS 09 SEP 17. IT HAS HAPPENED ABOUT A DOZEN TIMES....

FORD ISSUED A RECALL ON THE POWER STEERING ASSIST ON MY CAR. I TOOK THE CAR FOR SERVICING TO FORD. I WAS INFORMED THAT THE REPAIR WOULD NOT BE MADE UNLESS THE STEERING WENT OUT. ALSO, I WAS TOLD THE STEERING SYSTEM HAD TO FAIL BEFORE 160,000 MILES. LATER THE POWER STEERING FAULT LIGHT CAME ON AT 161,000 MILES. WOW!. UNACCEPTABLE THAT FORD WILL NOT REPAIR THIS VEHICLE UNDER THE RECALL NOTICE.

FORD HAS RECALL ON 2011 FORD FUSION 2011 FORD FUSION STEERING:ELECTRIC POWER ASSIST SYSTEM NHTSA CAMPAIGN #15V340000 BUT HAS LIMITATIONS ON MILEAGE WILL NOT COVER MY VEHICLE DUE TO BEING OVER MILEAGE. THE STEERING HAS LOCKED UP ON MORE THAN ONE OCCASION AND SEVERAL OF THOSE HAVE ALMOST CAUSED AN ACCIDENT. CALLED FORD AND THEY WILL NOT FIX THAT I COULD PAY TO HAVE FIXED AND ONLY THEN WOULD THEY WARRANTY THE POWER STEERING AND THEN IT WOULD ONLY BE FOR 3 YEARS. WHEN THIS IS HAPPENING YOU LOSE TOTAL CONTROL OF STEERING, THE STEERING WHEEL LOCKS UP AND YOU HAVE TO TURN VEHICLE COMPLETELY OFF AND RESTART BEFORE YOU CAN EVEN MOVE THE STEERING WHEEL. IT HAS HAPPENED AT SPEED FROM 5MPH ALL THE WAY UP TO 30 MPH AND IT HAS HAPPENED WHILE BACKING OUT OF PARKING SPACE TO PULLING OUT OF PARKING SPACE AND WHILE GOING DOWN...

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE TRAVELING HIGHWAY SPEEDS, THE CONTACT EXPERIENCED A LOSS OF POWER STEERING AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE DUE TO THE MILEAGE OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. ON THREE OCCASIONS, WHILE DRIVING, THE STEERING WHEEL LOCKED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO METRO FORD SALES AND SERVICE (LOCATED AT 6455 WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. ON ANOTHER OCCASION, WHILE DRIVING, THE STEERING WHEEL LOCKED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS THEN TOWED BACK TO METRO FORD SALES AND SERVICE WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (LOCATED AT 2501 N ELSTON AVE, CHICAGO IL, 60647 (888) 380-8568). IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE...

POWER STEERING ASSIST FAILURE WHILE DRIVING; UNABLE TO STEER WITHOUT GREAT DIFFICULTY ALSO TRACTION FAILURE WARNING. IT HAS HAPPENED FIVE OR SIX TIMES AND IF I TURN THE CAR OFF AND IN AGAIN IT RESOLVES THE PROBLEM SHORT TERM BUT AS OF YESTERDAY THIS DID NOT RESOLVE THE ISSUE AND I WILL NEED TO BRING TO A DEALER FIR A REPAIR THAT COULD COST UPWARDS OF $2000 VERY DISAPPOINTED THAT THERE IS NOT A RECALL ON THIS FROM FORD AS I'VE READ NUMEROUS ACCOUNTS OF THIS HAPPENING WITH THE SAME YEAR, MAKE AND MODEL VEHICLE

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING ABILITY SEIZED. THE CONTACT STATED THAT THE POWER STEERING AND TRAC FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS TAKEN TO THE DEALER (GERMAIN FORD IN COLUMBUS, OHIO) TO BE REPAIRED PER AN UNKNOWN RECALL IN JANUARY OF 2017. THE CONTACT WAS ADVISED BY THE SERVICE MANAGER THAT THE POWER STEERING GEAR EVENTUALLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,895. UPDATED 12/13/17 *BF THE CONSUMER STATED THE REPAIRS AMOUNTED TO $1,600. THE VEHICLE WAS NOT REPAIRED. *JS *BF *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE FAILURE OCCURRED AGAIN WHILE DRIVING VARIOUS LOW SPEEDS AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AN UNKNOWN FORD DEALER WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO BRING IN THE VEHICLE WHEN THE WARNING INDICATOR WAS ILLUMINATED IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE USED CAR LOT SOLD THE VEHICLE, THEY MADE NOT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 16V384000 (AIR BAGS). THE CONTACT NOTICED THAT WHILE DRIVING AT ANY RATE OF SPEED A WARNING LIGHT FLASHED FOR POWER STEERING ASSIST FAULT. THE DEALER (SUMMERVILLE FORD, 9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) STATED THAT THEY WERE UNABLE TO PROVIDE THE REMEDY DUE TO THE MILEAGE AND THE CONTACT WAS UNCERTAIN AS TO WHY THEY REFUSED THE POWER STEERING RECALL BUT MADE NO MENTION OF THE AIR BAG RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE WHEN THEY MIGHT PROVIDE THE SOLUTION FOR BOTH RECALL REPAIRS TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING ABOUT 35 MPH, THE POWER ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AT: SUMMERVILLE FORD LOCATED IN SUMMERVILLE, SC WHERE IT WAS STATED THAT THE MILEAGE WAS TOO HIGH AND THEREFORE DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING ) AND 16V384000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS ABOUT 152,000.

POWER STEERING QUIT MAKING CAR UNSAFE, ALMOST IMPOSSIBLE TO DRIVE. WAS ABLE TO GET CAR HOME

WHEN I AM DRIVING OUT OF THE BLUE THE POWER STEERING ASSIST COMES ON AND THE STEERING COMPLETELY LOCKS UP. IT CAN HAPPEN AT ANY SPEED AND ANYWHERE.

POWERSTEERING AND TCS FAILURE. TOOK IT TO THE FORD DEALERSHIP TO GET REPAIRED AND TOLD ME IT WAS THE STEERING RACK AND PINION. A WEEK LATER PROBLEM OCCURRED AGAIN AND NOW THEY'RE QUOTING ME $1000.00 FOR ANOTHER SERVICE CLAIMING IT WILL FIX THE ISSUE. ISSUE OCCURRED AS I WAS DRIVING ON THE HIGHWAY, I-35 PLACING MY LIFE IN DANGER.

I AM WRITING TO YOU IN HOPES THAT YOU CAN HELP ME. I AM VERY DISAPPOINTED . I AM THE OWNER OF A 2011 FORD FUSION S WHICH I BOUGHT NEW IN 2010. MY VIN IS [XXX]. I HAVE BEEN A LOYAL FORD OWNER FOR DECADES. YESTERDAY (TUESDAY AUGUST 15, 2016) I WAS BACKING OUT OF MY DRIVEWAY AND EXPERIENCED A SUDDEN LOSS OF MY POWER STEERING. I BROUGHT MY CAR TO MY LOCAL MECHANIC THINKING IT WAS A BELT OR SOMETHING ONLY TO FIND OUT THAT MY CAR HAS SOMETHING CALLED AN ELECTRONIC RACK AND PINION. FURTHERMORE I WAS TOLD THAT FORD FUSIONS HAVE A RECALL HISTORY REGARDING THIS VERY ISSUE ?ELECTRONIC POWER ASSIST SYSTEM?. I OBTAINED A COPY OF THE RECALL AND CALLED MY DEALER (STONEHAM FORD IN STONEHAM, MA) WHO TOLD ME THAT THE RECALL WAS VIN SPECIFIC AND THAT EVEN THOUGH MY CAR WAS THE EXACT...

ELECTRONIC POWER ASSIST STEERING FAILURE WITHOUT WARNING ON SEVERAL OCCASIONS WHILE DRIVING ..

THE POWER STEERING STOPPED WORKING 3 TIME WITHIN 3 MONTH PERIOD. THE CAR IS ALWAYS STATIONARY WHEN IT HAPPENS. WHEN I SHUT THE CAR OFF AND RESTARTED IT THE POWER STEERING CAME BACK ON. THIS TIME THE POWER STEERING HAS BEEN OFF FOR 7 DAYS. IT ALWAYS HAS THE POWER STEERING FAILURE ASSIST SIGN AND THE HAZARD CAR SIGN ON. I TOOK IT TO THE DEALER WHERE I BROUGHT IT AND THEIR MACHINE SAID CODE U-3000-96 CONTROL MODULE INTERNAL FAIL. THEY RECOMMENDED I TAKE IT TO THE FORD CO. I ALSO CALLED THE FORD MANUFACTURE 1-800 # AND SHE TOLD ME IT WAS RECALLED AND FIXED IN 8/2015 AND I WOULD HAVE TO PAY FOR IT GETTING FIXED. I TOOK IT BACK TO THE SAME FORD DEALER THAT DID THE RECALL SERVICE. TODAY, THEY TOLD ME THE WHOLE POWER STEERING SYSTEM HAS TO BE REPLACED. $1600 PLUS REPAIR. DO I...

2011 FORD FUSION POWER STEERING FAILED WHILE DRIVING THROUGH PARKING LOT. FIRST RECEIVED MULTIPLE FAILURE MESSAGES AT THIS TIME POWER STEERING STOPPED FUNCTIONING COMPLETELY. UPON INVESTIGATION I FOUND THERE IS A RECALL ON THIS MAKE/MODEL AND YEAR. RECALL COVERS VEHICLES MANUFACTURED AT THE HERMOSILLO PLANT IN MEXICO FROM SEPTEMBER 7 2010 AND ON. MY VEHICLE WAS MANUFACTURED SEPTEMBER 6 2010 (ONE DAY PRIOR TO THE BEGINNING OF THE RECALL) AFTER MULTIPLE PHONE CALLS I FOUND; FORD WOULD NOT HELP. AFTER LOOKING INTO THIS FURTHER I FOUND THIS IS AN ONGOING ISSUE WITH MANY OWNERS. A REPRESENTATIVE FROM FORD SAID THEIR HANDS WERE TIED UNTIL NTSB DIRECTS THEM TO MODIFY THE RECALL DATES. I WAS LUCKY. THIS COULD HAVE TURNED OUT MUCH WORSE HAD MY WIFE OR DAUGHTER WERE DRIVING ON A BUSY ROAD. UNSATISFACTORY RESPONSE FROM FORD. MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, AN ABNORMAL NOISE CAME FROM THE PANEL AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED AND WENT TO MANUEL STEERING HOWEVER, THE POWER STEERING RESET INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED TO GO TO LOCAL DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN.

THE POWER STEERING QUIT WITHOUT WARNING WHILE DRIVING AND ALSO DISABLED THE ELECTRONIC STABILITY CONTROL

DRIVING DOWN RURAL ROAD, STEERING WHEEL LOCKED IN PLACE, APPLIED BRAKES, HIT GUARDRAILS. MINOR DAMAGE, BUT POTENTIAL FOR VERY SERIOUS ACCIDENT

POWER STEERING FAILURE WHILE DRIVING

THE POWER STEERING STOPPED WORKING, IT BECAME IMPOSSIBLE TO MANEUVER AND CONTROL. IT HAS HAPPENED THREE TIMES. THE FIRST TIME IT WAS A RECALL. IT FAILED AGAIN AND ON 7/30/2016 THE STEER GEAR WAS CHANGED. YESTERDAY IT FAILED AGAIN WHILE DRIVING THE CAR WHICH IS VERY DANGEROUS AND COULD BE VERY HARMFUL. I AM CONCERNED ABOUT DRIVING THIS CAR WITH MY FAMILY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE "SERVICE POWER STEERING" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO STEER LEFT OR RIGHT. FORD PRIME OF AUBURN, MASSACHUSETTS WAS CONTACTED AND STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS UNSURE OF WHETHER OR NOT THE VEHICLE WAS REPAIRED PER THE RECALL BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

ELECTRONIC POWER STEERING ASSIST GEAR INTERMITTENTLY FAILS CAUSING THE STEERING ON THE VEHICLE TO BE INCREDIBLY DIFFICULT TO STEER AT LOW SPEEDS. WHEN THE POWER STEERING ASSIST FAILS AT INTERSECTIONS THIS CAR BECOMES SLUGGISH IN STEERING RESPONSE. I FEAR THIS WILL RESULT IN AN ACCIDENT. THIS FORD FUSION ONLY HAS 120K MILES. THIS VEHICLE FALLS OUTSIDE THE FORD POWER STEERING ASSIST GEAR RECALL RANGE AND THE FORD CUSTOMER SATISFACTION PROGRAM REPRESENTATIVE (RYAN) STATED THIS PARTICULAR VIN IS NOT COVERED UNDER THE RECALL AND STATED THEY ARE NOT RESPONSIBLE.

THE CAR HAD FEW RECALLS AND FEW WARRANTIES ISSUES SINCE I PURCHASE THE CAR. FOR THE SPECIFIC, RIGHT NOW, MY CAR HAS A "POWER STEERING ASSIST FAULT " FORD ISSUED A RECALL FOR THE MODEL FUSION YEAR 2011 RELATED TO THIS PROBLEM, THAT IS A MAJOR SAFETY PROBLEM BECAUSE THE STEERING WHEEL WILL LOCK IN PLACE. FORTUNATELY MINE LOCKED WHEN I START THE CAR. I HAD AAA TOWED MY CAR TO MY MECHANIC, AND THEN FROM THERE TO THE FORD DEALER BECAUSE THEY COULDN'T HELP MY MECHANIC WITH INFORMATION UNLESS THE CAR WAS AT THEIR LOCATION FOR A DIAGNOSIS ( THAT I NEED TO PAY FOR IT), A DIAGNOSIS THAT MY MECHANIC DID FOR FREE. NOW, THE RECALL THAT FORD HAS IN PLACE DO NOT INCLUDE MY VEHICLE, THEY SAID THAT THE VIN NUMBER IS NOT INCLUDED IN THE RECALL, AND THAT IS NOTHING THEY CAN DO ABOUT IT: SO...

CAR IS A LEMON RECALL REPAIR WAS DONE IN JUNE 2016 FOR RECALL NUMBER 15S18. I PURCHASE THE CAR IN NOV 2016. AND HAVE LOST STEERING POWER TO VEHICLE TOOK IT TO FORD DEALER THEY SAID IT WAS PAST THE MILAGE AND COULD NOT BE COVERED WANT TO CHARGE ME 1500 TO FIX SOMETHING THAT WAS REPAIRED DUE TO RECALL CALL FORD CORP. THEY SAID SAME THING.

WHEN I TURN OR GO OVER BUMPS THE CAR MAKES A LOUD SQUEEKING/GRINDING NOISE. THIS STARTED TO OCCUR AFTER MY POWER STEERING ASSIST WAS REPLACED A MONTH AGO. SEVERAL REVIEWS ALSO STATE THIS IS A VERY EXPENSIVE FIX. MY CAR ONLY HAS 60K MILES ON IT FOR A 2011. THIS IS COMPLETELY UNACCEPTABLE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DEALER THAT SOLD THE VEHICLE WAS INFORMED SEVERAL TIMES THAT THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO (SHAWNEE MISSION FORD, LOCATED AT 11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203, PHONE N UMBER: (913) 631-0000 ) WHO STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURERS RECALL RELATED TO THE STEERING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE O C WELCH FORD DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR DUE TO THE MANUFACTURER'S QUALIFICATIONS FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. PARTS DISTRIBUTION DISCONNECT.

WAS DRIVING ON HIGHWAY AND THE POWER STEERING ASSIST FAULT NOTICE CAME UP AND FELT TIGHT STEERING. PULLED OVER AND RESTARTED WITH THE SAME NOTICE. HAD TO KEEP DRIVING WITH OUT POWER STEERING. IT HAS NOW BEEN OUT FOR 3 DAYS. FOUND OUT THERE WAS A RECALL FOR THIS ON THE 2011 FORD FUSION BUT MY VEHICLE IS NOT COVERED IN THIS RECALL. WHY NOT. SAME ISSUE AS RECALL. I AM VERY LUCKY I DIDN'T CRASH. FURTHER RESEARCH SHOWS THAT THERE ARE THOUSANDS MORE LIKE ME. FORD DOESN'T WANT TO PAY TO HAVE ALL VEHICLES WITH EPAS RECALLED. NOW THEY WANT TO STICK ME WITH THE BILL WHIS IS 1/4 OF THE VALUE OF THE CAR. THE VEHICLE WAS MAUFACTURED 07/10 AND HAS ONLY 37500 MILES.

WE WERE NOTIFIED THAT A RECALL FOR THE POWER STEERING ON MY DAUGHTER'S CAR WAS RECALLED. SHE WAS SITING IN A PARKING LOT AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AND SHE COULDN'T STEER THE CAR. SO SHE CALLED A TOW TRUCK AND THEY TOOK IT TO THE DEALER. AFTER A WHOLE DAY, THE DEALER INFORMED US THAT THEY RESET THE COMPUTER AND THAT WE WERE GOING TO HAVE TO PAY $1300 FOR A NEW RACK AND PINON BECAUSE THE POWER STEERING MODULE WAS DEFECTIVE BUT IT WAS LOCATED ON THIS "BRACKET" AND THEY DON'T COVER THAT. THEN WHEN MY HUSBAND WENT DOWN THERE, THEY INFORMED HIM THAT FORD WON'T FIX THE PART BECAUSE SHE WAS OVER THE MILEAGE AND TIME FRAME. SHE HAD BEEN TELLING US THAT THE CAR WAS PULLING TO THE LEFT REALLY BAD, WHICH IS ALSO A REASON FOR THIS ISSUE. WE BOUGHT THIS...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE DEALER AT: APPLE FORD, LYNCHBURG, VIRGINIA, WAS CONTACTED AND ASKED FOR THE VEHICLE TO BE BROUGHT TO THE SHOP FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT PROVIDED.

POWER STEERING ASSIST FAILED SUDDENLY WHILE DRIVING. WHEN STEERING IS OUT ON THESE VEHICLES IS ACTUALLY ALMOST IMPOSSIBLE TO TURN THE WHEEL. I HAVE DRIVEN OLD VEHICLES WITHOUT POWER STEERING AND THIS IS TWICE AS HARD TO STEER. THIS VEHICLE IS EQUIPPED WITH THE EPAS. APPARENTLY MANY PEOPLE ARE HAVING THE SAME PROBLEM. I CONTACTED FORD AND THEY DINED COVERAGE BECAUSE THE EPAS SOFTWARE WAS UPDATED IN 2015 AS PART OF A RECALL FOR DEFECTIVE EPAS. THE SOFTWARE UPDATE DID NOT ACCOMPLISH ANYTHING AS THE EPAS FAILED AFTER THE RECALL SOFTWARE UPDATE. THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESS ASAP, I GUESS FORD IS WAITING FOR FATAL ACCIDENTS TO START OCCURRING AND INCREASING BEFORE THEY DO SOMETHING ABOUT THIS POWER STEERING DEFECT.

I PULLED UP TO WALMART AND WENT IN THEN CAME OUT STARTED MY CAR AND IT STARTED BEEPING. IT READ ON THE TASK POWER STEERING ASSIST FAULT AND THE STEREO ING WAS HARD AND TIGHT. I GOOGLED IT ONLINE AND SEE. IT HAD A RECALL SO I CALLED THE RECALL CENTER THEY ASKED ME HOW MANY MILES I HAD ON IT AND I TOLD THEM 168,000 AND THEN THEY SAID TO TOE IT TO A FORD CENTER RAND IT WILL BE FIXED FREE OF CHARGE AND ALSO I'LL GET MY TOE MONEY BACK. BUT AFTER THE SERVICE GUYS TRIED TO RESET THE ELECTRIC STEERING MODULE THEY REALIZED IT WAS ALREADY BROKE AND BURNT UP. THEY CALLED ME AND TOLD ME IT WILL BE 1700 TO FIX IT. THAT I HAD TO PAY. I SAID NO IT'S A RECALL THE RECALL CENTER SAID IT WAS FREE. I GUESS IT'S NOT FREE....

I HAVE A 2011 FORD FUSION. I WAS DRIVING ABOUT 30 MPH AND LOST CONTROL OF THE POWER STEERING. I WAS UNABLE TO CONTROL THE VEHICLE AND HIT A PARKED CAR THAT WAS ON THE SIDE OF THE STREET I WAS TRAVELING ON. CAUSING DAMAGE TO BOTH VEHICLES. THE PREVIOUS EVENING BEFORE THE ACCIDENT, I HAD GOTTEN INTO THE DRIVERS SEAT AND STARTED THE IGNITION. IN MY MESSAGE BOARD WINDOW ON THE DASH BOARD IT SAID POWER STEERING ASSIST FAILURE. I TRIED TO TURN THE WHEEL AND HAD NO POWER STEERING ABILITIES. SO I TURNED THE CAR OFF, AND RESTARTED IT AND IT WAS NO LONGER AN ALERT ON THE BOARD AND I WAS ABLE TO TURN THE WHEEL. THERE IS A RECALL ON THE POWER STEERING CONTROL MODULE. RECALL # 15V340 MANUFACTURER'S RECALL # 15S518 RECALL DATE MAY 26, 2015

UPON STARTING THE CAR, THE POWER STEERING ASSIST FAULT LIGHT COMES ON AND THERE IS NO POWER STEERING ASSIST. THE STEERING IS ALMOST IMPOSSIBLE TO CONTROL. UPON TURNING OFF THE KEY AND ENGINE AND RESTARTING THE ENGINE THERE IS SOMETIMES, BUT NOT ALWAYS POWER STEERING ASSIST. HAVE ALSO HAD A FAILURE OF THE POWER STEERING ASSIST WHILE DRIVING WHICH COULD BE CATASTROPHIC AND DANGEROUS. WHILE DRIVING HAD TO FIND A PLACE TO PULL OUT OF TRAFFIC SO THE KEY COULD BE TURNED OFF AND ENGINE RESTARTED TO GAIN POWER STEERING ASSIST AGAIN. VERY DANGEROUS SITUATION THAT SHOULD BE RECALLED AND REPAIRED BY FORD MOTOR COMPANY. THERE ARE NOT PHOTOS TO UPLOAD RELATED TO THE PROBLEM AT THIS TIME.

POWER STEERING STOPPED WORKING WHILE TURNING.

I WAS DRIVING AND I HEARD A BEEPING SOUND. I LOOKED DOWN AND IT SAID SOMETHING ABOUT POWER STEERING ADVANCE. I'M TRYING TO GET HOME, AND THEN MY WHEEL LOCK UP.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO DRIVE, THE SHIFTER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED. THE STEERING WHEEL SEIZED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ABILITY WAS LOST. IN ADDITION, THE STABILITY CONTROL, SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH A GEAR ISSUE RELATED TO THE RECALL. THE GEAR WAS REPLACED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE DEALER STATED THEY WOULD CONTACT THE FORD RECALL CENTER TO HAVE THE RECALL REOPENED OR ELSE THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

AT FIRST I WAS HEARING A CREAKING NOISE WHENEVER I TURNED THE STEERING WHEEL. I TOOK IT TO THE REPAIR SHOP ON A COLD DAY TO GET IT LOOKED AT BUT THE CREAKING NOISE WENT AWAY AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN A LAST WEEK ON A HOTTER DAY THE CREAKING NOISE CAME BACK. THE NEXT MORNING, I TURNED ON MY CAR AND TRIED TURNING THE WHEEL AND AN "ADVANCETRAC" LIGHT CAME ON. I TURNED OFF THE CAR AND TURNED IT BACK ON AND THE LIGHT WENT OUT AND I WAS ABLE TO TURN THE STEERING WHEEL AGAIN. I STILL HAD THE CREAKING NOISE. THEN YESTERDAY I WENT TO TURN MY CAR ON THE "POWER STEERING" LIGHT CAME ON AND AGAIN I COULDN'T TURN THE STEERING WHEEL WITHOUT A LOT OF PRESSURE. I TURNED MY CAR OFF AND BACK ON AND THE LIGHT WENT OFF, AND...