2011 FORD FUSION Steering Problems
1,388 NHTSA complaints on file
All Steering Complaints — Page 15
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO WATSON QUALITY FORD (6130 I-55 NORTH, JACKSON, MS 39211) OVER A MONTH AGO, BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 132,996. THE VIN WAS NOT AVAILABLE.
RECALL #15S18, REPROGRAM POWER STEERING CONTROL MODULE AND POWER STEERING GEAR. TOOK THE CAR INTO FORD ON DECEMBER 27,2017. FORD CLAIMS THEY REPROGRAMMED THE MODULE. MY WIFE ALMOST HAD AN ACCIDENT YESTERDAY DUE TO POWER STEERING FROZE ON HER. SAME MESSAGE RECEIVED AS IN DECEMBER THAT POWER STEERING NEEDS TO BE PROGRAMMED. FORD CLAIMS I MIGHT HAVE TO PAY THIS TIME SINCE THEY ALREADY HAVE PROGRAMMED THE MODULE. IT SHOULDN'T LAST ON 3 MONTHS? MY WIFE WAS DRIVING ON A ROADWAY GOING AROUND 45 MPH. THE CAR WAS IN MOTION AT THAT SPEED WHEN THE POWER STEERING FROZE. AGAIN, RECALL NUMBER IS 15S18. SHE WAS LUCKY CAR MAINTAINED A STRAIGHT LINE AND SHE WAS ABLE TO PULL OVER SAFETLY. WE OFTEN DRIVE THIS CAR ON ROAD TRIPS AT HIGHER SPEEDS, WHAT IS TO OCCUR AT A HIGHER SPEED? PLEASE GET BACK WITH ME SINCE I FEEL THAT FORD HAS NOT...
WHEN BACKING OUT OF THE DRIVING, THE POWER STEERING STOPPED WORKING. SHUT OFF THE CAR AND RESTARTED IT. THE POWER STEERING THEN WORKED AGAIN. THEN THE NEXT DAY WHEN DRIVING 25 MPH ON A SIDE ROAD, THE CONSOLE DISPLAYED "SERVICE ADVANTRAC LIGHT" LIGHT UP. SHUT THE CAR OFF AND RESTARTED IT - THE SERVICE ADVANTRAC LIGHT NO LONG IS DISPLAYED.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE POWER STEERING ABILITY FAILED TO FUNCTION EACH TIME THE WARNING INDICATOR FLASHED. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. IN ADDITION, THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE INDEPENDENT FACILITY THAT SOLD THE VEHICLE MADE NO MENTION OF IT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL WAS STIFF AND DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (KOONS BALTIMORE FORD, 6970 SECURITY BLVD, BALTIMORE, MD 21244) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *TT *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND THE ELECTRONIC PANEL FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE NORTHSIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 46,000.
MY CARS POWER STEERING WENT OUT WHILE DRIVING ON INDIANA SR 64 EAST IN NOVEMBER 2017. WE UNPLUGGED FUSE AND LET IT RESET, PUT THE FUSE BACK IN AN IT WAS READY TO GO AGAIN.THEN ON FEBRUARY 26, 2018 IT WENT OUT AGAIN WHILE DRIVING ON INDIANA SR 64 WEST BOUND WHILE NOT ONLY MAKING IT HARD TO TURN BUT STEERING COMPLETELY LOCKED UP SO TO TRY AN KEEP IT STRAIGHT TRYING TO GET TO A SAFE SPOT TO PULL OVER IT WAS DARTING ME IN AN OUT OF ONCOMING TRAFFIC. NO PREVIOUS WARNINGS OR LIGHTS, LIGHT AN WARNINGS CAME ON WHEN THE STEERING WENT OUT! NOW I'M HAVING TO PAY 1,500 DOLLARS FOR A SAFETY ISSUE THAT HAS PREVIOUSLY BEEN ADDRESSED WITH OTHER CARS OF MY SAME MAKE, MODEL, AND MODEL YEAR. WHEN I ASK SERVICE TECHNICIAN ABOUT THE PREVIOUS SAFETY ISSUES WITH STEERING IN CARS THE SAME MAKE,...
RANDOMLY A TROUBLE CODE SHOWS ON MY DASH INDICATING A " POWER STEERING ASSIST FAILURE", AND I LOOSE POWER STEERING. I DISCOVERED A RECALL FOR 2011-2012 FUSIONS FOR THIS PROBLEM, (RECALL # 15S18 ). THROUGH THE FORD DEALER, THEY SAID THIS RECALL IS NOT FOR MY VEHICLE, BASED ON THE BUILD DATE. THE RECALL IS LISTED FOR BUILD DATES OF 9-7-10 THROUGH 2-28-12. MY VEHICLE BUILD DATE IS 9-1-10, ( WHICH IS JUST 6 DAYS BEFORE THE RECALL START DATE ). AS PART OF THE SAFETY ISSUE INVOLVED, WHY IS MY VEHICLE NOT COVERED? MY VEHICLE WAS MADE AT THE SAME LOCATION. AND MADE WITH THE SAME PARTS AS OTHER 2011 FUSIONS MADE JUST 6 DAYS LATER. SINCE MY VEHICLE IS A 2011 MODEL, AND THE RECALL IS FOR 2011 MODELS, I THINK MY VEHICLE SHOULD BE INCLUDED IN THE RECALL. I CALLED FORD CUSTOMER SERVICE, BUT THEY DID NOT...
AT THE GAS STATION MY SERVICE ADVANCE TRACK POWER STEERING LIGHT CAM ON I HAVE NO POWER STEERING AND IT'S NOT SAFE TO TRAVEL. I HAVE READ OTHER FOR FUSION MODELS TO BE RECALLED WITH SAME PROBLEM IN 2015 ONLY MY MODEL IS NOT INCLUDED. I HAVE 2 CHILDREN AND WI THA ONE INCOME AND CAN NOT A FORD TO HAVE THIS 2000 PROBLEM FIXED. MY CAR IS KEPT UP AND IT'S SERVICED REGULARLY.
I WAS DRIVING AND GOT A NOTICE TO GET MY POWER STEERING AND ADVANCETRAC SERVICED. SOON AFTER THE POWER STEERING STOP WORKING COMPLETELY. THE SAME THING HAPPENED TO ME IN SEPTEMBER 2016 AND THEY SUPPOSEDLY "FIXED" THE PROBLEM BY REPLACING THE STEERING GAUGE HOWEVER I WAS TOLD THAT THIS NEEDS TO BE REPLACED AGAIN. FORD ISSUED A RECALL AND PAID FOR THE FIRST REPAIR BUT THEY REFUSE TO PAY FOR THIS ONE EVEN THOUGH IT THE SAME EXACT PROBLEM THAT HAPPENED BEFORE. THIS IS A VERY SERIOUS PROBLEM SEEING THAT IT IS VERY DIFFICULT TO STEER WITHOUT THE POWER STEERING.
LOSS OF POWER STEERING AT START UP. I FIND IT INTERESTING THAT VIRTUALLY EVERY FORD FUSION FOR 2011-2012 WAS RECALLED EXCEPT MINE. MY STEERING DOESN'T WORK AT STARTUP PROBABLY ONE IN 10 TIMES. NOW FORD IS TALKING ABOUT RECALLING 2010 FUSIONS. WHY IS MINE NOT RECALLED WHEN IT'S HAVING PROBLEMS? I GET THAT FORD WANTS TO REPLACE AS FEW OF THESE A POSSIBLE, BUT SERIOUSLY THIS IS WHERE THE NTSB NEED TO STEP IN AND MAKE THEM DO THE RIGHT THING. LITERALLY ALMOST EVERY OTHER FORD FUSION WITH EPAS SYSTEM FROM 2010-2012 IS RECALLED EXCEPT FOR MINE? MY UNCLE GOT HIS REPLACES AND HE WASN'T EVEN HAVING PROBLEMS AND HIS 2011 HAS MORE MILES THAN MINE. MANY OTHER FORD VEHICLES WITH SIMILAR ISSUES AND FORD WANT'S TO PICK AND CHOOSE VIN #'S ? CRAZY.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE BACKING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE STEERING WHEEL LOCKED UP AND WAS NOT ABLE TO TURN. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT AN HOUR LATER. AFTERWARDS, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER (COMMUNITY FORD, 201 FORD DR, MOORESVILLE, IN 46158), BUT WAS NOT DIAGNOSED BECAUSE THERE WERE NO FAILURE CODES. THE MANUFACTURER SUGGESTED HAVING A DIAGNOSTIC TEST PERFORMED AND COULD NOT ASSIST SINCE THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 100,000.
MY CAR IS AIRBAG LIGHT DOESN'T COME ON.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO COAST INTO A PARKING LOT. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED CROSS ROAD FORD AT (877) 331-8058 (1330 NC-66, KERNERSVILLE, NC 27284) AND WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
WHEN GOING IN REVERSE, I EXPERIENCE A TOTAL LOSS OF POWER STEERING AND THE CAR GOES INTO A MANUAL STEERING MODE. IT IS IMPOSSIBLE TO TURN THE CAR. WHEN YOU TAKE THE KEY OUT AND PUT IT BACK IN, THE POWER STEERING MAY RETURN. THE CAR HAS BEEN KNOW TO NOT RETURN POWER STEERING FOR A FEW MINUTES. MY FUSION WAS BUILT 25 DAYS BEFORE THE RECALL DATES SO IT IS NOT COVERED UNDER THE RECALL. THIS HAS HAPPENED MANY TIMES SINCE ABOUT 2015.
MY POWER STEERING ADVANCETRAC WENT OUT WHILE DRIVING, MY STEERING WHEEL LOCKED ON HIGHWAY, IN RESULT I BROKE MY FRONT BUMPER AND ALMOST ENDED UP IN A ACCIDENT DUE TO A LOCKED STEERING WHEEL. I TURNED IN TO FORD FOR POWER STEERING RECALL AND THEY WANTED TO CHARGE ME. I NEVER HAD A THING LIKE THIS BEFORE HAPPEN. I ALSO HAVE FUEL INLET ON FUEL TANK AND I TOOK IN FOR RECALL AND ALL THE FORD DEALER DID WAS SET MY CAR OUT IN THEIR PARKING LOT AND DID NOTHING TO FIX IT., EVEN THOUGH IT WAS UNDER WARRANTY. I WAS JUST GETTING INTO MY CAR WHEN I WAS AT HOME ABOUT TO LEAVE TO WORK WHEN THE MESSAGE CAME ACROSS THE DASHBOARD.
MY CAR STARTED HAVING DIFFICULTY TO STEER OR TURN THE WHEEL. THE POWER STEERING IS COMPLETELY. I TOOK IT TO A FORD DEALERSHIP AND THEY REFUSE TO CONDUCT THE RECALL BECAUSE MY CAR IS OVER THE MILEAGES LIMIT ACCORDING TO THE SERVICE MANAGER.
STEERING WHEEL LOCKS UP ON OCCASION , NOT ALL THE TIME , YOU WONT BE ABLE TO STEER
WAS PARKED ON LOT BUT WAS UNABLE TO MOVE CAR BECAUSE STEERING WHEEL LOCKED AND POWER STEERING FAILURE LIGHT CAME ON. WAS UNABLE TO MOVE CAR - TRIED TWICE. HAD TO HAVE CAR TOWED TO FORD DEALERSHIP. DEALERSHIP REPLACED POWER STEERING RACK.
I TURNED ON MY CAR AND DROVE 20 FEET, AND IT SUDDENLY SAID "SERVICE POWER STEERING NOW" ALONG WITH "ADVANCETRAC" POPPED UP ON THE DASH. I NEVER HAD ANYTHING WRONG WITH EITHER OF THESE SYSTEMS BEFORE NOW.
LOST OF POWER STEERING WILL TURNING. CURRENTLY NO POWER STEERING ON CAR WITH "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" LIGHTS ILLUMINATED. PREVIOUSLY WAS ABLE TO GET POWER STEERING BACK BY TURNING CAR OFF/ON, NOW THAT DOES NOT WORK.
SERVICE POWER STEERING NOW LIGHT CAME ON AND BECAME DIFFICULT TO STEER. AFTER PARKING THE STEERING FROZE UP COMPLETELY AND THE WHEEL COULD NO LONGER BE TURNED IN ANY DIRECTION. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THERE WAS A RECALL ON OVER 400,000 OF THESE VEHICLES FOR THIS SAME EXACT PROBLEM BUT THE DEALER IS TELLING ME THAT MY VIN IS NOT COVERED. PLEASE EXTEND THE RECALL TO ALL OF THE 2011 FUSIONS.
POWER STEERING UPDATE THAT NEEDS TO BE DONE. I HAVE CALLED THE LOCAL DEALERSHIP ON SEVERAL OCCASIONS, TO GET THE TIME, AND DAY TOO GET THE UPDATE TO THE STEERING DONE. I LEFT A MESSAGE, THEY TOLD ME THEY WOULD CALL BACK, AND I GOT HUNG UP ON . IM HONESTLY OUT OF OPTIONS. I DO FEEL BAD I HAVE TO RESORT TO THIS TO GET THIS DONE. THE CAR IS DRIVABLE, BUT THIS IS STILL INCOMPLETE. HELP ME COMPLETE THIS. SINCE THESE PHONE CALLS HAPPENED OVER SEVERAL DAYS IM GOING TO PUT TODAY'S DATE. I HOPE YOU UNDERSTAND.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I HAD TWO INCIDENTS WITH POWER STEERING . BOTH TIMES, AFTER STARTING THE VEHICLE THE STEERING WHEEL WAS LOCKED UP AND THERE WAS MESSAGE ON THE SCREEN THAT STATED ASSUALT ON POWER STEERING. AFTER RESTARTING THE CAR THE STEERING WHEEL WORKED AND THE MESSAGE ON THE SCREEN DISAPPEARED. BOTH TIMES THE CAR WAS PARKED IN PARKING LOT.
WHILE I WAS DRIVING ON A HIGHWAY , I HEARD SOME BELL NOISE COMING FROM THE DASHBOARD AND GLANCED DOWN TO SEE THE FOLLOWING MESSAGE "POWER STEERING ASSIST FAULT". I ALSO NOTICED THAT THE STEERING WAS NO LONGER "POWER STEERING". I SLOWED DOWN AND PUT MY FLASHERS ON AND SLOWLY DROVE HOME. WHILE AT HOME, I RESEARCHED AND FOUND THAT FORD HAD A RECALL BACK IN 2015 (15S18) FOR THIS SAME YEAR CAR FOR THE SAME PROBLEM. FOR SOME REASON, MY VIN WAS NOT PART OF THE RECALL EVEN THOUGH MY CAR WAS MANUFACTURED AT THE SAME FACILITY AND WITHIN 30 DAYS PRIOR TO THE BEGINNING RECALL DATE.
POWER STEERING ASSIST FAILURE SHOWS WHEN I START THE CAR AND THEN THE POWER STEERING GOES OUT. IF I TURN CAR OFF AND BACK ON, IT GOES AWAY AND POWER STEERING WORKS. BUT THEN ONCE I TURN CAR OFF AND BACK ON IT WILL APPEAR AGAIN. IT HAS BEEN GOING ON AND OFF LIKE THIS FOR A FEW MONTHS. IT ONLY HAPPENED EVERY SO OFTEN BUT NOW RECENTLY ITS HAPPENING EVERY DAY.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF POWER STEERING ABILITY. THE VEHICLE WAS TOWED TO FRAMINGHAM FORD IN FRAMINGHAM, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER THE 2,000 MILE EXTENDED WARRANTY FOR THE AFFECTED PART. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.
MY POWER STEER WENT OUT WHILE DRIVING WHICH CAUSED ME TO RUN OFF ROAD WITHOUT INJURY BUT HAD ONE FLAT TIRE. VEHICLE REQUIRED TOWING. MANUAL STEERING IS TO HARD TO MAKE VEHICLE DRIVABLE. LIGHT ON INDICATING "SERVICE POWER STEERING". FORD DEALERSHIP, FORD CUSTOMER SERVICE, AND NHTSA STATES MY 2011 FORD FUSION VIN IS NOT INCLUDED IN THE 15S18 RECALL. I ATTEMPTED TO CALL FORD CORPORATE HEADQUARTERS IN HOPES TO GET THEM TO HONOR RECALL FOR MY VIN BUT THEY WILL NOT ANSWER PHONE TIMES 2 CALLS AT 313-322-3000, ON HOLD FOR 13 MINUTES AND 36 MINUTES. I AM GATHERING DATA TO FILE A SMALL CLAIM COURT. I NEED THE A COPY OF THE OFFICIAL NHTSA REPORT CONCERNING 15V340000. I SPOKE TO APRIL ON 12/25/17 FOR NHTSA WHO INFORMED ME THAT THE "MANUFACTURES" DECIDE WHICH VIN ARE INCLUDED IN RECALL. ALSO I SPOKE TO BRIANCE FROM FORD CUSTOMER SERVICE TO OBTAIN...
I WAS BACKING UP IN MY 2011 FORD FUSION AND THAT ELECTRONIC POWER STEERING WENT OUT THANK GOD I WAS NOT ON THE FREEWAY OR IT WOULD HAVE BEEN HORRIBLE
TAKATA RECALL & STEERING FAILURE I HAVE A 2011 FORD FUSION ON WHICH THE STEERING SUDDENLY FAILED, WITHOUT ANY WARNING, WHILE DRIVING. THANKFULLY THE FAILURE OCCURRED CLOSE TO OUR HOME AND MY WIFE WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT. I'VE BEEN DOING RESEARCH ONLINE AND LEARNED THAT THIS IS A COMMON PROBLEM. WHILE FORD HAS ISSUED A RECALL FOR SOME LATER MODELS, THEY ARE NOT COVERING ALL VIECHLES WITH THE SAME PART. I AM CONTACTING YOU TO RAISE AWARENESS THAT THE PROBLEM STILL EXISTS AND IS STILL IMPACTING PEOPLE. I HAVE OWNED MANY CARS THAT ARE MUCH OLDER AND HAVE NEVER HAD A COMPLETE STEERING LOSS. I ALSO WANT TO LET YOU KNOW THAT WE ARE STILL WAITING FOR RESOLUTION OF THE TAKATA AIRBAG RECALL. THE RECALL WAS ISSUED BY FORD IN JULY OF 2016. WE HAVE CONTINUED TO DRIVE THE CAR WITH THE PROMISE BY FORD THAT...
POWER STEERING RECALL: POWER STEERING FAILED TO WORK WHILE DRIVING AND THE POWER STEERING LIGHT CAME ON. TOOK THE VEHICLE INTO A FORD SHOP AND WAS INFORMED THAT THE ELECTRONIC STEERING RACK WAS FAULTY. THIS IS THE SAME ISSUE THAT FORD RECALLED OTHER 2011 FORD FUSIONS FOR BUT FOR SOME REASON THIS VIN IS NOT INCLUDED IN THE RECALL.
TL-CONTACT OWNS A 2011 FORD FUSION ...... RECEIVED RECALL LETTER FROM FORD... POWER STEERING FAILING... CONTACT WAS ON ROAD THE OTHER DAY AND POWER STEERING LOCKED UP AND VEHICLE SHUT OFF. DEALERSHIP STATED ABS MODULE RECALL NEEDS TO BE REPLACED. STEERING WHEEL LOCKS UP AND VEHICLE IS VERY HARD TO CONTROL. CONTACT BROUGHT VEHICLE TO FORD AND FORD STATED SENSOR NEEDED TO BE REPLACED AND CONTACT WOULD HAVE TO PAY FOR NEW SENSOR. 1RECALLS ASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL...
"TAKATA RECALL" THIS IS THE 3RD TIME MY POWER STEERING WENT OUT THE FIRST TIME THEY RESET IT THEN THE 2ND TIME THEY PUT IT ON THE MACHINE THEY TOLD ME WHAT I NEED TO FIX AND NOW THEY DON'T WANT TO FIX IT
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE IDLING, THE POWER STEERING WARNING INDICATOR ILLUMINATED. PREVIOUSLY, THE VEHICLE WOULD BE OPERABLE AFTER IT WAS MANUALLY RESTARTED. DURING THE MOST RECENT FAILURE, THE STEERING DID NOT HAVE FULL FUNCTIONALITY AFTER BEING RESTARTED. THE VEHICLE WAS TAKEN TO KARL FLAMMER FORD (41975 US-19, TARPON SPRINGS, FL) WHERE IT WAS DIAGNOSED THAT THE STEERING WAS DEFECTIVE AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS INFORMED THAT RECALLS WERE VIN-SPECIFIC AND NHTSA WOULD NEED TO BE CONTACTED TO ADD VINS TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
TAKATA RECALL I NEED AN AIRBAG REPLACED DUE TO RECALL. I ALSO NEED THE THROTTLE BODY REPLACED DUE TO RECALL
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING SEIZED WHILE PULLING OUT OF A DRIVEWAY. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. ALLEN VIGIL FORD OF FAYETTEVILLE INC. (275 GLYNN ST N, FAYETTEVILLE, GA) DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000(STEERING). NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE, THE STEERING WHEEL CEASED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE STEERING WHEEL WAS DIFFICULT AND FORCED TO TURN. THE CONTACT CALLED BOB MAXEY FORD AT 313-392-9200 AND WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE EXCESSIVE MILEAGE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
POWER STEERING SENSOR FAULT WHILE DRIVING.
THE CAR OFTEN LOSES POWER STEERING. SOMETIMES WHEN FIRST STARTING THE VEHICLE AND PUTTING IT IN GEAR. SOMETIMES WHEN DRIVING. SOMETIMES WHEN TURNING. IT ASKS FOR A DATE SO I PICKED A SINGLE INCIDENT, BUT TO DATE IT HAS HAPPENED MORE THAN 12 TIMES STARTING AROUND 60,000 MILES IF I REMEMBER CORRECTLY.
TL* THE CONTACT'S WIFE OWNS A 2011 FORD FUSION. ON SEVERAL OCCASIONS, WHILE MAKING LEFT AND RIGHT TURNS, THE STEERING WHEEL INADVERTENTLY BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT'S WIFE HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577 (877) 679-8179), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
ON 10/7/17 DRIVING ON MAIN ROA DOING ABOUT 45MPH AND THE POWER STEERING WARNING LIGHT CAME ON AND THE ACTION CONTROL LIGHT. ONCE TURNED OFF THE STEERING WAS VERY HARD TO TURN. I CALLED TO HAVE RECALL FIXED ON 10/11/17. ON 10/14/17 POWER STEERING WENT OUT AGAIN. BROUGHT BACK TO DEALER ON 10/16/17 AND THEY STATED THE COMPUTER NEEDED TO BE RESET AND NOW WORKING FINE. I PICKED UP CAR AND DROVE ABOUT 1/2 MILE AND IT WENT OUT AGAIN. LEFT AT DEALER AS I WAS GOING ON VACATION. CALLED ON 10/6 OR 10/27 AND TOLD ALL FIXED AND WILL BE READY WHEN I GET HOME. 10/30/17 WENT TO PICK UP CAR AND TOLD THE ISSUE HAPPENED AGAIN WHILE ONE OF THE MECHANICS WAS DRIVING IT. ON 11/2/17 I WAS TOLD THAT THE LEFT AND RIGHT LOWER CONTROL ARMS NEEDED TO BE REPLACED.PICKED UP CAR ON 11/3/17 AT COST OF...
SERVICE TRAC OFF POWER STEERING OFF RECALL NUMBER 15 S 18 MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL EVEN THOUGH THIS IS THE PROBLEM I AM CURRENTLY HAVING WAS INVOLVED IN A CAR ACCIDENT BECAUSE OF IT ON THE 25TH OF OCTOBER 2017
WAS TOLD OVER A YEAR AGO THAT THE PARTS ARE NOT AVAIALBE AND EACH TIME I BRING IT IN FOR SERVICE I ASK ABOUT THE AIR BAG RECALL AND THEY KEEP TELLING ME NOT AVAIABLE
WHY IS MY VEHICLE NOT UNDER THE POWER ASSIST STEERING FAILURE RECALL EVEN THOUGH MY 2011 FORD FUSION WAS MADE IN MEXICO THE SAME TIME AS THE VINS LISTED UNDER THE RECALL? OBVIOUSLY, IT'S THE SAME ISSUE.
THE POWER STEERING WENT OUT AND NOW WE HAVE TO REPLACE THE STEERING GEAR AT OUR OWN EXPENSE. THIS CAR PART OF A JUNE 2015 RECALL # 15S18 FOR THE ELECTRIC POWER ASSIST SYSTEM FOR THIS EXACT PROBLEM WHICH THE LOCAL DEALERSHIP SUPPOSEDLY FIXED BUT FORD NOW REFUSES TO PAY FOR THE FIX!
THE POWER STEERING WENT OUT. GOT A 'SERVICE POWER STEERING' WARNING ON DASHBOARD, ALSO 'SERVICE ADVANCETRAC' WARNING. TURNED CAR OFF, THEN BACK ON, STILL A PROBLEM. DISCONNECTED AND RECONNECTED BATTERY, STILL A PROBLEM. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD MY 5 YEAR OLD IN THE CAR GOING FOR ICE CREAM. STEERING SEEMED TO WORK OK UNTIL I GOT TO THE DRIVE THRU AT DAIRY QUEEN. AFTER ORDERING, MAKING THE TURN AROUND THE BUILDING THE POWER STEERING WAS GONE. HAD TO WRENCH THE STEERING WHEEL TO GET INTO A PARKING SPOT.
I WAS DRIVING FROM JASPER, TX TO GEORGETOWN, TX. WHEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. THERE WERE ALSO TWO OTHER WARNINGS THAT CAME ON INCLUDING REMOVE ALL ITEMS FROM FRONT PASSENGER'S SEAT, BUT I DON'T REMEMBER THE OTHER. I TRIED TO RETURN TO JASPER BUT THE CAR BECAME TOO HARD TO STEER AND I STOPPED IN BRYAN, TX. I BELIEVE THERE WAS A PREVIOUS RECALL ON THIS CAR BUT AT THE TIME MY CAR WAS DISABLED FOR OTHER REASONS. I CALLED FORD ABOUT THIS PROBLEM AND THEY SAID THEY WOULD CALL MY DEALERSHIP, BUT THE DEALER INDICATED THAT THEY HAD NEVER BEEN CALLED. I AM CURRENTLY AT A HOTEL IN BRYAN WITHOUT MY BROTHER'S OR MY OWN MEDICATION. I CANNOT CONTACT FORD UNTIL TOMORROW WHICH WILL MEAN TWO DAYS WITHOUT MEDICATION. THIS IS AN EMERGENCY SITUATION. PLEASE HELP.
NO PROBLEM SO FAR BUT NEVER RECEIVED A RECALL NOTICE TO HAVE CHECKED. ALL RECALLS SHOULD HAVE BEEN CORRECTED AS OF JANUARY 2017, WHEN WE HAD THE CAR TO THE DEALERSHIP FOR OTHER RECALLS.
THE STEARING WHEEL GETS TIGHT WHERE'S AS THOUGH I CANT MOVE IT THAN IT READS STEARING POWER ASSIST FAULT I ALMOST GOT INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR WHEN THE STEARING WHEAL LOCKED ON ME ALSO SOMETINES IT FEEL AS IF THE CAR IS NOT STOPPING WHEN I PUSH THE BREAKS IT KEEPS GOING EVEN WHEN I PUT BRAND NEW BRAKES ON IT I ALMOST RAN INTO THE BACK OF SOMEONES CAR ON THE ROAD THESE A HAZARDOUS FOR MY CHILD
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