NHTSA Complaint #11035553 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11035553
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 102,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING FROM JASPER, TX TO GEORGETOWN, TX. WHEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. THERE WERE ALSO TWO OTHER WARNINGS THAT CAME ON INCLUDING REMOVE ALL ITEMS FROM FRONT PASSENGER'S SEAT, BUT I DON'T REMEMBER THE OTHER. I TRIED TO RETURN TO JASPER BUT THE CAR BECAME TOO HARD TO STEER AND I STOPPED IN BRYAN, TX. I BELIEVE THERE WAS A PREVIOUS RECALL ON THIS CAR BUT AT THE TIME MY CAR WAS DISABLED FOR OTHER REASONS. I CALLED FORD ABOUT THIS PROBLEM AND THEY SAID THEY WOULD CALL MY DEALERSHIP, BUT THE DEALER INDICATED THAT THEY HAD NEVER BEEN CALLED. I AM CURRENTLY AT A HOTEL IN BRYAN WITHOUT MY BROTHER'S OR MY OWN MEDICATION. I CANNOT CONTACT FORD UNTIL TOMORROW WHICH WILL MEAN TWO DAYS WITHOUT MEDICATION. THIS IS AN EMERGENCY SITUATION. PLEASE HELP.

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