2011 FORD FUSION Steering Problems

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE IN A PARKING LOT, THE POWER STEERING SEIZED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE UNIT THAT NEEDED TO BE REPLACED WAS NOT INCLUDED IN THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 64,000.

IN JULY OF 2015 RECALL NOTICE 15S18 / NHTSA RECALL 15V-340 WAS ISSUED. THIS RECALL MADE AWARE OF AN ISSUE WITH THE POWER STEERING COMPONENTS OF CERTAIN MODEL YEAR FORD FUSIONS. MY POWER STEERING BROKE IN MY 2011 FUSION IN THE SUMMER OF 2015, AND WAS REPLACED UNDER THE RECALL. LESS THAT 2 YEARS LATER NOW THE SAME TWO PARTS THAT WERE REPLACED UNDER THE PREVIOUS RECALL HAVE BROKE AGAIN. THIS TIME AROUND THERE IS NO RECALL THAT COVERS THE EXPENSES. IN BOTH INCIDENTS I WAS DRIVING ON A STRAIGHT ROAD AND MY POWER STEERING SERVICE MESSAGE POPPED UP. IN BOTH CASES I PARKED MY CAR AND TURNED IT OFF AND BACK ON AGAIN. BOTH TIMES WHEN I TURNED IT BACK ON MY POWER STEERING WAS SHUT OFF, AND WAS NO LONGER WORKING. THIS SECOND INSTANCE OF MY POWER STEERING BREAKING IS THE SAME EXACT WAY IT BROKE THE FIRST...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UPDATE NEEDED TO BE APPLIED TO THE PSCM. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN: 15V340000 (STEERING) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. UPDATED 06/13/17*LJ UPDATED 9/27/18*JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH NO WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS. THE DEALER FAILED TO MENTION THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER REPAIRED THE VEHICLE WITHOUT THE CONTACTS APPROVAL AND THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE RELEASED UNTIL THE REPAIR CONCERNS HAD BEEN ADDRESSED WITH THE MANUFACTURER. THE MANUFACTURER REFUSED TO SERVICE THE VEHICLE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE SERVICE ADVANCETRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 68,000.

POWER STEERING ASSIST FAILED (WARNING APPEARED ON DASH) AND VEHICLE WAS VERY HARD TO STEER AT LOW SPEEDS, ESPECIALLY WHEN TURNING. I ALMOST RAN INTO A CURB BECAUSE OF THIS FAILURE AND THE EFFORT REQUIRED TO TURN THE STEERING WHEEL. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING IT, THE FAULT WARNING WENT AWAY AND THE POWER STEERING WORKED. THE POWER STEERING LATER FAILED AND THE FAULT WARNING REAPPEARED. THE LOCAL DEALER CANNOT GET IT INTO SERVICE FOR A WEEK AND I AM HESITANT TO DRIVE THE VEHICLE AT SPEED FOR FEAR OF LOSS OF POWER STEERING AGAIN. RESEARCH HAS INDICATED THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLE. IT IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER A RECALL NOTICE.

MY 2011 FORD FUSION SEEMED TO BE OPERATING NORMALLY AFTER A DRIVE OF ABOUT 2.5 HOURS, BEGINNING AT ABOUT 7:30 A.M., MOSTLY ON HIGHWAYS, ON SUNDAY, APRIL 9, 2017. THE DRIVE WAS FROM ARNOLD, MARYLAND TO PERKASIE, PENNSYLVANIA. THE WEATHER WAS SUNNY AND MILD. WHEN I STARTED THE CAR AFTER IT HAD BEEN PARKED WITH THE IGNITION OFF FOR ABOUT 30 MINUTES IN PERKASIE, PENNSYLVANIA, THE STEERING WHEEL WAS VERY HARD TO TURN. I DROVE THE CAR SEVERAL MILES ON SECONDARY ROADS AND THE STEERING REMAINED EXTREMELY STIFF AT SLOW SPEEDS, BUT SOMEWHAT EASIER TO HANDLE AT HIGHER SPEEDS. I ALSO NOTICED A STEERING ASSIST FAULT MESSAGE ON THE DISPLAY. I THEN PARKED THE CAR. AFTER THE CAR WAS PARKED WITH THE IGNITION OFF FOR ABOUT 10 MINUTES I RESTARTED THE CAR. AT THAT TIME THE STEERING OPERATED NORMALLY AGAIN. I DROVE BACK TO ARNOLD, MARYLAND WITHOUT FURTHER STEERING PROBLEM.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AS THE SERVICE ADVANCETRAC AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER TO THE EMERGENCY LANE AND THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. ...UPDATED 05/03/17 *BF UPDATED 08/22/2017*JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING BECAME VERY DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE DEALER DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 06/02/17*LJ

VEHICLE SHUT DOWN SEVERAL TIMES WHILE TRAVELING AT LOW SPEED ON A CITY STREET. ALSO, THE DOOR ON THE DRIVER'S SIDE WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE.

THE POWER STEERING ASSIST FAILURE LIGHT CAME ON SEVERAL TIMES WHEN I STARTED MY CAR. I LOOKED IN OWNERS MANUAL WHICH STATED TO TURN OFF AND RESTART WHICH LET ME DRIVE. BUT IT STATED TO CALL DEALER. I CALLED DEALER WHICH SAID THAT IT WAS UNDER RECALL. THE NEXT DAY THE DEALERSHIP TOLD ME THAT MY CAR WAS NOT INCLUDED IN RECALL. IT IS THE SAME PART THAT IS UNDER RECALL ON OTHER 2011 FUSIONS BUT NOT MINE. NOW I HAVE TO PAY $1,000 TO REPLACE THE STEERING GEAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED ON NUMEROUS OCCASIONS IN ORDER TO CORRECT THE STEERING FAILURE. THE VEHICLE WAS DIAGNOSED AS NEEDING THE RACK AND PINION REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.

THIS IS A COMPLAINT WITH FORD'S RECALL 15S18. THE RECALL WAS PERFORMED ON MY CAR (ONLY SOFTWARE UPDATE). WHEN THE RECALL WAS PERFORMED THERE WAS NO DIAGNOSTIC TROUBLE CODES FOUND IN THE POWER STEERING CONTROL MODULE. SINCE THIS RECALL WAS PERFORMED I HAVE EXPERIENCED LOSS OF STEERING. THE STEERING LOCKS UP AND I HAVE ONLY MANUAL STEERING WHILE DRIVING. CAR WAS IN FOR SERVICE AND WAS TOLD THE STEERING GEAR NEEDS TO BE REPLACED. I WAS TOLD THIS IS MY RESPONSIBILITY AT A COST OF AROUND $2000.00. THE RECALL CLEARLY STATES THE STEERING GEAR WOULD BE REPLACED UNDER THIS RECALL. I CONTACTED FORD ABOUT THIS AND I WAS TOLD THE RECALL HAS BEEN PERFORMED AND THE REPLACEMENT OF THE STEERING GEAR WAS MY RESPONSIBILITY. THIS CAR IS UNSAFE TO DRIVE AND A RECALL WAS MANDATED BY THE NHTSA, AND FORD WILL NOT RESOLVE THIS RECALL. I WAS TOLD WITH THE...

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE INLET FUEL WARNING INDICATOR INADVERTENTLY ILLUMINATED. IN ADDITION, WHILE MAKING TURNS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,904.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED RANDOMLY AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON EACH TIME THE FAILURE OCCURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VEHICLE WAS NOT REPAIRED BY THE DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD COMPLY WITH THE RECALL REPAIR. DUE TO THE MILEAGE OF THE VEHICLE, THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

STARTED CAR AND DASHBOARD DISPLAY STATED "POWER STEERING ASSIST FAIL". I HAD NO POWER STEERING AT ALL TRYING TO DRIVE HOME. POWER STEERING SYSTEM FAILED AND HAS TO BE REPLACED. FORD SAID THERE IS A RECALL FOR THIS, BUT MY VIN DOES NOT APPLY EVEN THOUGH IT IS IN THE YEARS RECALLED.

BACKING OUT OF PARKING SPOT AND POWER STEERING ABRUPTLY FAILED WITH POWER STEERING ASSIST FAULT ERROR. VERY HARD TO STEER. TOOK TO DEALER AND WAS TOLD I HAD PREVIOUSLY HAD STEERING REPROGRAM UNDER RECALL. DIAGNOSIS STEERING RACK NEEDED TO BE REPLACED AT $2000. LUCKILY IT FAILED IN PARKING LOT. MAIN CONCERN IS RECALL REPROGRAM HAD BEEN DONE IN TIMELY MANNER. THESE RACKS SHOULD BE MANDATORY REPLACE PROBLEM WAITING TO HAPPEN.

WAS BACKING OUT OF A PARKING SPACE (IN MOTION, TURNING THE WHEEL) AND THE CAR GAVE A WARNING SIGNAL AND THEN IT SAID POWER STEERING FAILURE. I COULD NOT TURN THE STEERING WHEEL AT ALL. I RESTARTED THE CAR AND THEN IT WAS OKAY. MY HUSBAND SAID THAT THE SAME THING HAPPENED TO HIM A WEEK AGO WHEN HE TURNED THE CAR ON, HE WAS STATIONARY AT THE TIME. HE RESTARTED THE CAR AND IT IT WAS FINE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THERE WAS AN ABNORMAL VIBRATION AND CLICKING NOISE EMITTING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

DRIVING DOWN THE ROAD & POWER STEER WENT OUT COULDN'T STEER CAR ALMOST HAD ACCIDENT! MESSAGE WENT ACROSS CHECK POWER STEERING NOW. DROVE HOME VERY SLOW. WILL CALL DEALER IN MORNING. AFRAID TO DRIVE!

WHILE DRIVING, THE CAR FACES A SUDDEN LOSS OF POWER STEERING AND A "SERVICE ADVANCETRAC" WARNING MESSAGE COMES ON AT THE SAME TIME. THE WARNING LIGHT FOR THE TRACTION CONTROL STAYS ON. POWER STEERING RESUMED AFTER SOME TIME BUT THE "SERVICE ADVANCETRAC" WARNING MESSAGE AND TRACTION CONTROL WARNING LIGHT STAYED ON. THIS HAPPENS ALMOST WEEKLY AND SEEMS VERY DANGEROUS. I WAS VERY LUCKY TO NOT HAVE THIS HAPPEN WHILE ON A FREEWAY OR AT A TURN. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 55 MPH, THE SERVICE ADVANCE TRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED AND THE POWER STEERING FAILED. IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED OUT OF POCKET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO AVOID A CRASH. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED TO OPERATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,298.

POWER STEERING ASSIST FAULT. WHEN I STARTED THE VEHICLE, I CANNOT TURN THE WHEELS, AND THE DASHBOARD SHOWS "POWER STEERING ASSISTANCE FAULT".

POWER STEERING ASSIST FAILURE WHILE DRIVING AND TURNING MAKING VEHICLE DIFFICULT TO CONTROL. RECALL WAS ISSUED ON THIS AND COMPUTER UPGRADE INSTALLED. I WAS NOT WARNED THAT THIS COULD BE VERY DANGEROUS AND WOULD MOST LIKELY OCCUR. SHUTTING OFF ENGINE AND RESTARTING TEMPORARILY FIXED, BUT HAS HAPPENED AGAIN. LESS THAN 80,000 MILES ON VEHICLE.

I AM UNSURE IF MY CAR WAS INCLUDED IN THE AIR BAG RECALL THAT I FOUND VIA GOOGLE, I WAS NEVER NOTIFIED FOR SEVERAL RECALLS INVOLVING MY CAR. NOW THE FORD DEALERSHIP HAS INFORMED ME THAT THERE IS AN ISSUE WITH MY CAR AS WELL AS SEVERAL OTHERS OF THE SAME MAKE AND MODEL WITH CODE ISSUES. THESE CODE ISSUES CAUSE THE POWER STEERING TO FAIL WITHOUT WARNING AND CAUSE LOSS OF CONTROL AS WELL AS SOMETHING INVOLVING SERVICE ADVANCETRAC. FORD HAS TOLD ME THEY CAN RESET EACH TIME THE CODE MESSES UP BUT AT THIS TIME FORD HAS NOT ORDERED A RECALL AND THEY WILL CONTACT THEM TO LET THEM KNOW. WHAT AM I TO DO? THIS IS VERY DANGEROUS!

POWER STEERING FAILS. UNABLE TO STEER VEHICLE AT ALL..THIS HAS BEEN A PROBLEM FOR QUITE SOME TIME WHEN FIRST STARTING THE VEHICLE BUT NOW HAS PROGRESSED TO MORE FREQUENT AND DURING NORMAL OPERATION ON THE ROAD.DASHBOARD WARNING STATES'POWER STEERING ASSIST FAULT'. THIS FAILURE HAS OCCURRED AT VARIOUS SPEEDS BUT USUALLY AT LOWER SPEEDS.

FORD OFFERED RECALL 15S18 TO REPLACE ELECTRIC POWER STEERING ASSIST ON 2011-2012 FORD FUSIONS. THE MANUFACTURE DATE FOR THE RECALL BEGINS ON SEPT 07, 2011. HOWEVER, MY FORD FUSION, MANUFACTURED ONE MONTH EARLIER (AUGUST 07, 2011), HAS THE SAME ISSUE. THE DASH MESSAGE CENTER SAYS "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC". AT APPROXIMATELY 85,000 MILES I LOST POWER STEERING AT 75MPH WHILE PASSING AN 18 WHEELER ON THE INTERSTATE. I LOST CONTROL OF THE VEHICLE AND HAD TO RAPIDLY DECELERATE AND PULL OVER. I ALMOST WRECKED INTO THE BAR-DITCH, AS THE STEERING COLUMN VIOLENTLY JERKED THE VEHICLE TO THE RIGHT. NOW, I STILL HAVE COMPLETE LOSS OF POWER STEERING AND MY LOCAL FORD DEALERSHIP INFORMED ME THAT RECALL 15S18 WON'T COVER MY VEHICLE REPAIR SINCE IT WAS MANUFACTURED A MONTH TOO EARLY. ACCORDING TO MY RESEARCH, THIS PROBLEM ACTUALLY AFFECTS A NUMBER OF FORD MAKES AND MODELS, FROM 2008-2015....

ONCE AGAIN, I CONTINUE TO HAVE ISSUES WITH MY POWER STEERING JUST TURNING OFF WHILE IN THE MIDDLE OF A TURN. THIS IS NOW HAPPENING ABOUT 1-3 TIMES A WEEK. THIS DOES ONLY SEEM TO HAPPEN AT LOW SPEEDS. HOWEVER THAT IS WHEN IT IS THE MOST DANGEROUS. DRIVING THROUGH STORE PARKING LOTS OR PARK, IT HAS SIMPLY GONE OUT AND LOST CONTROL. I AM RUNNING OUT OF WAYS TO EXPLAIN HOW DANGEROUS THE COMPLETELY UNEXPECTED POWER STEERING LOSS ON MY(AND THOUSANDS OF OTHERS) FORDS THAT WERE NOT INCLUDED IN THE RECALL ACTUALLY IS. I HAVE ALREADY REPORTED THAT MORE THAN SEVERAL TIMES I WAS INCHES FROM STRIKING A PEDESTRIAN DUE TO LOSS OF CONTROL AFTER THE POWER STEERING FAILED. I REALLY HOPE WE ARE NOT JUST WAITING FOR A FATAL ACCIDENT REPORT TO TAKE THIS SERIOUSLY. I THINK FORD HAS ALREADY ADMITTED THAT THEY HAVE A PROBLEM WITH THEIR...

66,100 MILES 12-21-16 THE POWER STEERING WENT OUT SUDDENLY WHILE DRIVING ON THE FL TURNPIKE HIGHWAY. THE CAR STARTING BEEPING AND STATED "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE" DISPLAYED ON DASH. TOOK IT TO ED FORD IN SPARTA AND THE WANTED TO REPLACE THE ENTIRE ASSEMBLY FOR $1600.00. I DEFINED THE SERVICE. I AM A VERY SMALL WOMAN AND THIS IS EXTREMELY IMPAIRING AND HIGHLY DANGEROUS FOR ME BECAUSE I AM NOW UNABLE TO TURN THE STEERING WHEEL AT ALL. SERVER ALL COMPLAINTS FOUND ON MINE EVEN RECALLS FOR THIS VEHICLE WITH MY MODEL BUT NOT OFFICIAL UNDER THE VIN FOR MY CAR. PLEASE ASSIST *TR

STEERING GOES OUT WHEN I START. RESTART AND ITS OK. THIS HAPPEN ABOUT 20 TIMES. NOW IT HAS NO POWER STEERING. I KNOW THE RECALL BUT FORD SAYS MY VIN NOT INCLUDED. I HAVE THE SAME PROBLEM AS RECALL. AT DEALERS AND FORD WON'T COVER. *TR

I WAS DRIVING HOME ON THE HIGHWAY, ABOUT 60 MPH, MY SERVICE POWER STEERING NOW LIGHT ILLUMINATED. IMMEDIATELY AFTER, MY STEERING WHEEL LOCKED UP, AND I LOST ALL STEERING CAPABILITY. MY CAR BEGAN COASTING AND SCRAPPED THE GUARD RAIL ON THE HIGHWAY. I WAS ABLE TO COAST OFF OF THE FREEWAY INTO A EMPTY PARKING LOT. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

6 MONTHS OLD CAR HAD TRANSMITION AND ELECTRICAL PROBLEMS, DRIVER DOOR LOCK NOT OPENING, AC WENT OUT! AIR BAGS SENSOR OUT, AND NOW EXPERIENCING 2ND TRANSMITION ISSUE. DEALERSHIP IS NOT TAKING FULL RESPONSIBILITY FOR IT, AS TRANSMITION WAS REPLACED AT ANOTHER GARAGE! HAVE BEEN DEALING WITH THIS CAR SINCE 2012. HARD JERKING.

POWER STEERING FAILED WHILE CAR IS RUNNING. GET A WARNING MESSAGE "POWER STEERING ASSIST FAILURE" AS A RESULT OF THE STEERING GEAR FAILURE. DEALER RAN A DIAGNOSTIC AND CONFIRMED THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE HAPPENED TO BE IDLING BOTH TIMES THE FAILURE OCCURRED. VIN NUMBER NOT COVERED BY PRIOR RECALL ON 2011 FORD FUSION #15V340000 FOR THE STEERING:ELECTRIC POWER ASSIST SYSTEM. *TR

THIS FORD FUSION 2011 ALMOST GOT ME KILLED. WHILE DRIVING ON A BUSY ROAD, THE POWER STEERING ABRUPTLY FAILED AND I LOST CONTROL OF THE CAR. THE STEERING WHEEL LOCKED UP AND THE ONLY THING I COULD DO WAS BREAK, FORTUNATELY OTHER CARS MANAGED TO AVOID ME. THE CAR DISPLAY SAID "POWER STEERING ASSIST FAULT". THE CAR HAD TO BE TOWED TO A BELL FORD DEALERSHIP IN COLONIA NJ. THEY TOLD ME THAT THERE IS A RECALL FOR 2011-2012 FORD FUSION VEHICLES (RECALL NUMBER 15V340000), BUT REFUSED TO HONOR THE RECALL, STATING THAT THE 2011 CAR WAS ACTUALLY MANUFACTURED AT THE END OF 2010 AND NOT APPLICABLE FOR THIS RECALL. THE FORD DEALERSHIP IS CHARGING ME $1950 TO REPLACE THE POWER STEERING GEAR. WHEN I CALLED FORD CUSTOMER SERVICE, THEY ALSO REFUSED TO COVER THIS VERY DANGEROUS DEFECT SAYING "RECALL IS VIN SPECIFIC". EVEN THOUGH FORD CORPORATION KNOW ABOUT VERY...

ON TWO SEPARATE OCCASIONS WHILE DRIVING THE CAR SAID POWER STEERING FAILURE AND I COULD NOT DRIVE BY STEERING THE CAR WITH THE STEERING WHEEL BECAUSE IT WAS HARD TO TURN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED SEVERAL TIMES UPON STARTING THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE EACH TIME, WHICH RESET THE COMPUTER AND CLEARED THE CODE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE WITH THE RACK AND PINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/10/2017*CT CONSUMER STATED WHEN HE STARTED THE CAR MESSAGE CENTER SAYS ELECTRIC POWER ASSIST FAILURE MESSAGE POPS UP ON THE DASH. WHEN CAR WAS TURNED CAR THE POWER STEERING STARTS WORKING AGAIN. UPDATED 7/6/18*JB *TR

SEVERAL TIMES!! WHILE DRIVING THE VEHICLE THE "ADVANCETRAC" AND ABS INDICATOR LIGHTS APPEAR ON THE INSTRUMENT PANEL. INFORMATION SYSTEM THEN SHOWS A POWER STEERING FAULT, ADVANCETRAC FAULT, AND SAYS TO GET STEERING SYSTEM SERVICE NOW. STEERING BECOMES EXTREMELY DIFFICULT. MECHANIC HAS RESET THE SOFT CODES AND PROBLEM GOES AWAY FOR AWHILE; HOWEVER, COMES BACK. WE HAVE REPEATED THIS PROCESS SEVERAL TIMES! FORD ISSUED RECALL #15S18; HOWEVER, THAT RECALL RUNS FROM BUILD DATES 9/7/2010-2/28/2012. BUILD DATE ON OUR FORD FUSION IS 8/20/2010. WHY IS FORD NOT ALSO REPAIRING / REPLACING THE PSCM OR STEERING MOTOR SENSORS IN OUR VEHICLES THAT ARE HAVING THE IDENTICAL ISSUE? WE HAVE HAD THIS PROBLEM WHILE DRIVING THE VEHICLE, AND HAVE ALSO HAD IT OCCUR WHEN FIRST PUTTING THE VEHICLE INTO GEAR. IN THE LATTER CASE, SHUTTING THE KEY OFF FOR A MINUTE AND THEN RESTARTING CLEARED THE PROBLEM. HOWEVER, WHEN IT OCCURS UNDER MOVING DRIVING...

THIS IS THE SECOND NOTICE OF MY ERROR MESSAGE ON MY FORD FUSION FOR THE "POWER STEERING ASSIST FAULT," THUS ENABLING ME TO HAVE POWER STEERING ON THE WAY HOME FROM WORK. I CAPTURED AN IMAGE, THIS TIME FOR DOCUMENTATION. THIS IS AFTER GOING TO MY LOCAL MECHANIC AND HE SAID THIS WAS A RECALL ISSUE, BUT MY LOCAL FORD DEALER (WALDORF FORD) SAID IT DID NOT APPLY TO MY VEHICLE.

WHILE I WAS DRIVING (ON HWY 301S, IN WALDORF, MD) I GOT AN ERROR MESSAGE THAT SAID "POWER STEERING ASSIST FAULT." I IMMEDIATELY LOST MY POWER STEERING AND I HAD TO MAKE A DETOUR TO TURN ON STREETS THAT WERE NOT CROWDED (THIS WAS ON A 10/21/16 DURING THE EVENING RUSH HOUR). FORTUNATELY, I WAS NOT FAR FROM MY HOUSE. I CALLED FORD (IN MICHIGAN) THE NEXT BUSINESS DAY ON 10/24/16 AND THE SAID MY VEHICLE WAS NOT COVERED UNDER A RECALL, THAT INCLUDED "2011 FORD FUSION," JUST NOT MY VEHICLE. I TOOK IT TO MY REGULAR MECHANICAL AND THEY SAID IT SHOULD FALL UNDER THE RECALL, BUT MY LOCAL FORD DEALER (WHERE MY CAR WAS PURCHASED IN WALDORF) ALSO SAID IT WASN'T INCLUDED AND THEY COULDN'T DO ANYTHING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE STEERING WHEEL AS IT BECAME ABNORMALLY STIFF. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST SINCE THERE WERE NO RECALLS RELATING TO THE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 94,286. THE VIN WAS NOT AVAILABLE.

POWER STEERING RECALL 15S18 WAS PERFORMED ON CAR 08/01/16. FOURTEEN MONTHS AFTER RECALL, WHILE DRIVING 40-45 MPH ON IH-635 IN SOMEWHAT HEAVY TRAFFIC, I NOTICED A DIFFERENCE IN THE CAR'S HANDLING. THE ADVANCE TRAC WAS ILLUMINATED IN THE INSTRUMENT PANEL. ATTEMPTED TO TURN IT OFF BECAUSE I THOUGHT I HAD TURNED IT ON BY MISTAKE WHEN I TURNED ON THE AC. I DECIDED TO MOVE OVER 6 LANES OF TRAFFIC AND EXIT OFF THE HIGHWAY. ONCE ON THE SERVICE ROAD, THE STEERING BECAME DIFFICULT TO MANEUVER. FORTUNATELY THERE WAS A DISCOUNT STORE & WAREHOUSE SHOPPING CENTER AND UPON MAKING TWO DIFFICULT RIGHT TURNS INTO THE PARKING LOT THE STEERING PROBLEM PROCEEDED TO GET WORSE. TURNING INTO THE PARKING SPACE WAS EXTREMELY DIFFICULT. I TURNED OFF THE ENGINE, DID A WALK AROUND THE CAR TO INSURE THERE WERE NO FLAT TIRES OR DEBRIS STUCK UNDER THE CAR. I RETURNED TO THE...

PURCHASED CAR 8/01/15. FOUND OUT ABOUT(PENDING) RECALL AFTER THE FACT. READOUT ON DASH READ RE-PROGRAM STEERING. TOOK CAR BACK, RE-PROGRAMED N/C. 3-DAYS LATER DISPLAY MESSAGE READ, SERVICE POWER STEERING NOW. NEXT DAY BACKED OUT OF GARAGE BUT HAD NO STEERING TOWED TO DEALERSHIP COST ME $115./REPAIR N/C. TWO WEEKS LATER MESSAGE READ SERVICE POWER STEERING NOW. SHUT CAR OFF, THEN STARTED BAM NO STEERING. CALLED TOW TRUCK TAKE BACK TO DEALERSHIP $115. PLUS $1145.67. 03/15/16. NOW SITTING GARAGE CANNOT DRIVE. MESSAGE READS SERVICE POWER STEERING NOW. RIGHT NOW WE SIMPLY CAN'T AFFORD TO HAVE THE CAR FIXED. RECALL #15S18 LAST FAILURE DATE 10/13/16 A.M.

FORD NOT HONORING RECALL FOR 2011 FUSION BUILT 1 WEEK BEFORE RECALL DATE AT HERMOSILLA PLANT. POWER STEERING WENT COMPLETELY OUT - COST $1700 TO REPAIR - THE CAR WAS BACKING OUT ONTO A MAIN STREET AND LOST ALL STEERING.

DRIVING DOWN ROAD AND POWER STEERING CUTS OUT DASH SAYS POWER STEERING ASSIST FAULT

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS NOT FUNCTIONAL AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE'S SOFTWARE WAS UPDATED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VERBIAGE IN THE RECALL NOTICE STATED THAT THE STEERING GEAR WOULD BE REPLACED IF ANY DTC WAS FOUND RELATED TO THE POWER STEERING; HOWEVER, THE DEALER DID NOT REPLACE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DUE TO THE VEHICLE BEING OVER 150,000 MILES, THE RECALL WAS NOT HONORED. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.

STEERING WEEL.

TAKATA INFLATORS I RECOVERED A LETTER 3 MONTS AGO SAYING MY AIRBAG NEEDED TO BE REPLACED. THE LETTER STATED THAT I WOULD GET A CALL OR EMAIL TELLING ME WHEN TO TAKY CARE FOR REPAIRS I HAVE NOT HEARD ANYTHING ELSE.ALSO MY STEERING HAS GONE OUT IN MY CAR I CAN NOT GET ANYONE TO TELL ME WHY THEY JUST KEEP SAYING I CAN FIX IT. ITS BECOMING TO THE POINT WERE I CAN'T DRIVE. WHAT DO I NEED TO DO