NHTSA Complaint #10939872 — 2011 FORD FUSION
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10939872 |
| Vehicle | 2011 FORD FUSION |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 85,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
FORD OFFERED RECALL 15S18 TO REPLACE ELECTRIC POWER STEERING ASSIST ON 2011-2012 FORD FUSIONS. THE MANUFACTURE DATE FOR THE RECALL BEGINS ON SEPT 07, 2011. HOWEVER, MY FORD FUSION, MANUFACTURED ONE MONTH EARLIER (AUGUST 07, 2011), HAS THE SAME ISSUE. THE DASH MESSAGE CENTER SAYS "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC". AT APPROXIMATELY 85,000 MILES I LOST POWER STEERING AT 75MPH WHILE PASSING AN 18 WHEELER ON THE INTERSTATE. I LOST CONTROL OF THE VEHICLE AND HAD TO RAPIDLY DECELERATE AND PULL OVER. I ALMOST WRECKED INTO THE BAR-DITCH, AS THE STEERING COLUMN VIOLENTLY JERKED THE VEHICLE TO THE RIGHT. NOW, I STILL HAVE COMPLETE LOSS OF POWER STEERING AND MY LOCAL FORD DEALERSHIP INFORMED ME THAT RECALL 15S18 WON'T COVER MY VEHICLE REPAIR SINCE IT WAS MANUFACTURED A MONTH TOO EARLY. ACCORDING TO MY RESEARCH, THIS PROBLEM ACTUALLY AFFECTS A NUMBER OF FORD MAKES AND MODELS, FROM 2008-2015. THE PROBLEM IS FREQUENT AND PERSISTENT AMONG 2010-2012 FUSIONS. FORD SHOULD BE LIABLE, ESPECIALLY WHEN SAFETY IS THE ISSUE. THE MALFUNCTION IS INCREDIBLY DANGEROUS, AND FORD IS ABOUT TO HAVE YET ANOTHER MASSIVE LAWSUIT FOR THIS.
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