2011 FORD FUSION Structurebodydoor Problems

The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door handle had fractured. The contact was unable to open the door from the inside. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with a fractured spring. The contact was informed that the button and door handle needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). TOWN & COUNTRY FORD (6015 PRESTON HWY, LOUISVILLE, KY 40219, (502) 964-8131) SCHEDULED AN APPOINTMENT; HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE RECALL WAS ISSUED ON JANUARY 28, 2019. IN ADDITION, THE DEALER WAS INFORMED THAT THE DRIVERS SIDE DOOR FAILED TO UNLATCH FROM INSIDE THE VEHICLE. THE FAILURE CAUSED THE DRIVER TO HAVE TO ELECTRONICALLY WIND DOWN THE WINDOW TO OPEN THE DOOR FROM OUTSIDE THE VEHICLE. THE DEALER HAD NOT VERIFIED IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES:DOOR:LATCH). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *BF 'PARTS OF THIS...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER'S SIDE DOOR. AN INDEPENDENT MECHANIC REPAIRED THE DOOR HANDLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000. *BF CONSUMER STATED DOOR LATCH ASSEMBLY BROKE. UNABLE TO EXIT VEHICLE FROM THE INSIDE. IF I HAD BEEN IN AN ACCIDENT I WOULD NOT HAVE BEEN ABLE TO EXIT MY VEHICLE IN THE CASE OF AN EMERGENCY OR MY OR ANY OF MY PASSENGERS.*JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER'S SIDE DOOR HANDLE FRACTURED TWICE IN THREE YEARS. THE DOOR HANDLE WAS REPAIRED IN 2016 FOR THE SAME FAILURE. THE CONTACT HAD TO MANEUVER THE DOOR LOCK OR REACH OUTSIDE THE VEHICLE TO OPEN THE DOOR FROM THE OUTSIDE. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA 15642, (724) 864-3601) WAS EXPECTED TO REPAIR THE VEHICLE ON MAY 7, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000. *BF CONSUMER STATED THE MAIN CONCERN IS IF THERE IS A BATTERY/POWER FAIL WHERE THE WINDOW DOESN'T OPEN OR IF THERE IS A FIRE OR INCIDENT WHERE EXITING THE VEHICLE IS NECESSARY. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE AND DETACHED FROM THE DOOR. THERE WERE NO WARNING LIGHTS ILLUMINATED.THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOM HOLZER FORD (39300 W TEN MILE RD, FARMINGTON HILLS, MI 48335 (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER SIDE DOOR AND THE FRONT PASSENGER SIDE DOOR DID NOT OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT*JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE INTERIOR DOOR HANDLE WOULD NOT OPEN WHEN PROMPTED. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NEW JERSEY, 08034) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT UNDER THE BUMPER-TO-BUMPER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH FRACTURED AND THE PASSENGER DOOR WOULD NOT OPEN WHEN PROMPTED. COGGIN FORD JACKSONVILLE IN JACKSONVILLE, FLORIDA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE CONSUMER STATED THE DRIVER SEAT WOULD NOT ADJUST FORWARD. *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT OPEN FROM INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO BOB ROHRMAN SCHAUMBURG FORD 450 (815 E GOLF RD, SCHAUMBURG, IL), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,825.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD NOT OPEN AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOW AND OPEN THE DOOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE INTERIOR DOOR HANDLE FAILED. IN ORDER TO OPEN THE DOOR, THE CONTACT HAD TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

I PARKED MY CAR AND WENT TO OPEN THE DRIVERS SIDE DOOR AND THE INTERIOR HANDLE NO LONGER WORKS. IN ORDER TO OPEN THE DOOR I HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR, ROLL THE WINDOW BACK UP AND THEN EXIT AND LOCK THE CAR. THIS IS A SAFETY CONCERN IN CASE OF EMERGENCY AND THE EXTRA TIME NEEDED TO EXIT THE VEHICLE. *TR

TRYING TO EXIT THE CAR, THE DOOR HANDLE SNAPPED BACK WHILE OPENING. AFTER TRYING TO OPEN AGAIN THE DOOR LATCH IS NO LONGER CONNECTED TO THE OPENING MECHANISM. I CAN NO LONGER OPEN MY DOOR FROM THE INSIDE WHICH WOULD INHIBIT MY EXIT IN AN EMERGENCY. *TR

I TAKE VERY GOOD CARE OF MY CARE AND I ALWAYS OPEN MY CAR DOOR VERY GENTLY. HOWEVER, I JUST REALIZED THAT THE DRIVER'S SIDE INTERIOR DOOR LOCK IS BROKEN. I CANNOT OPEN THE CAR FROM THE INSIDE, INSTEAD, I HAVE TO ROLL THE WINDOWS DOOR AND USE THE OUTSIDE HANDLE TO OPEN THE DOOR. I DID RESEARCH ON THE INTERNET AND THERE ARE ALOT OF PEOPLE WHO ARE COMPLAINING ABOUT THE ISSUE. I HAVE A 2011 FORD FUSION SE WITH AROUND 52,000 MILES AND I RECENTLY BOUGHT THE CAR. I DID ORDER A NEW REPLACEMENT FOR THE INTERIOR DOOR HANDLE. THERE SHOULD BE A RE-CALL FOR THIS PROBLEM. *TR