NHTSA Complaint #10925479 — 2011 FORD FUSION

SEVERAL TIMES!! WHILE DRIVING THE VEHICLE THE "ADVANCETRAC" AND ABS INDICATOR LIGHTS APPEAR ON THE INSTRUMENT PANEL. INFORMATION SYSTEM THEN SHOWS A POWER STEERING FAULT, ADVANCETRAC FAULT, AND SAYS TO GET STEERING SYSTEM SERVICE NOW. STEERING BECOMES EXTREMELY DIFFICULT. MECHANIC HAS RESET THE SOFT CODES AND PROBLEM GOES AWAY FOR AWHILE; HOWEVER, COMES BACK. WE HAVE REPEATED THIS PROCESS SEVERAL TIMES! FORD ISSUED RECALL #15S18; HOWEVER, THAT RECALL RUNS FROM BUILD DATES 9/7/2010-2/28/2012. BUILD DATE ON OUR FORD FUSION IS 8/20/2010. WHY IS FORD NOT ALSO REPAIRING / REPLACING THE PSCM OR STEERING MOTOR SENSORS IN OUR VEHICLES THAT ARE HAVING THE IDENTICAL ISSUE? WE HAVE HAD THIS PROBLEM WHILE DRIVING THE VEHICLE, AND HAVE ALSO HAD IT OCCUR WHEN FIRST PUTTING THE VEHICLE INTO GEAR. IN THE LATTER CASE, SHUTTING THE KEY OFF FOR A MINUTE AND THEN RESTARTING CLEARED THE PROBLEM. HOWEVER, WHEN IT OCCURS UNDER MOVING DRIVING CONDITIONS, SHUTTING THE VEHICLE OFF DOES NOT CLEAR THE PROBLEM. THE VEHICLE THEN HAS TO BE TAKEN TO A MECHANIC THAT RESETS THE SOFT CODES WITH A SCAN TOOL.