2011 FORD FUSION Steering Problems
1,388 NHTSA complaints on file
All Steering Complaints — Page 13
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH AND CHANGING LANES, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CHECK ENGINE, LOW TIRE PRESSURE, AND STABILITY CONTROL SYSTEM WARNING INDICATORS WERE ILLUMINATED. THE CONTACT CALLED CAVALIER FORD (1515B S. MILITARY HWY, CHESAPEAKE, VA 23320, 866-385-6930) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,702.
MY POWER STEERING WILL GO OUT RANDOMLY WHEN I AM DRIVING.
WENT TO WORK WHILE PARKING THE CAR IN THE STREET THE ELECTRIC POWER STEERING FAIL. I CALL ONE DEALER TOLD ME NO APPOINTMENT FOR AT LEAST 3 WEEKS I WILL CONTACT ANOTHER DEALER. I HAD IT CHECKED BY AN INDEPENDENT MECHANIC HE SAID THAT THE POWER ELECTRIC RACK-AND-PINION FAIL. CAN'T DRIVE THE CAR I WAS LUCKY IT HAPPENED WHEN I WAS PARKING AND NOT WHEN I WAS DRIVING
MY AIRBAG LIGHT HAS BEEN ON FOR A MONTH NOW AND EVERY TIME I CALL FORD THEY TELL ME THAT MY CAR ISN'T UP FOR A RECALL. THIS IS VERY DANGEROUS AND IT HAS AFFECTED MY HORN, OR ANYTHING ELSE CONTROLLING MY STEERING WHEEL. MY POWER STEERING HAS BEEN REPLACED TWICE. I NEED FOR SOMEONE TO CHECK INTO THIS MATTER FOR ME PLEASE
ON DEC 22, DAUGHTER WAS BACKING OUT OF PARKING SPOT AND WAS UN-ABLE TO TURN THE STEERING WHEEL. ( POWDER STEERING FAULT APPEARED ON THE DASH ) PULLED BACK INTO THE PARKING SPOT TURNED OFF CAR AND CALLED ME FOR HELP. WHEN WE STARTED THE CART THE FAULT WENT AWAY AND WAS ABLE TO DRIVE THE CAR HOME WITHOUT ISSUE. HAD THE CAR TOWED TO IMPERIAL FORD, THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO DUPLICATE THE ERROR FAULT. NO REPAIR DONE.
POWER STEERING AND TRACTION CONTROL WERE LOST. I WAS JUST TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT IT WAS BECAUSE I HAD THE SPARE TIRE ON MY VEHICLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). STONEHAM FORD (LOCATED AT 185 MAIN ST, STONEHAM, MA 02180, (877) 204-2822) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. ALSO, "POWER STEERING ASSIST" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LEBANON FORD (425 MIRACLE MILE, LEBANON, NH 03766, (603) 448-3363), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.
AS DRIVING THE POWER STEERING ASSIST FAILED CAUSING THE VEHICLE TO GO TO MANUAL STEERING AND LOSING CONTROL IN A TURN. THIS IS MY DAUGHTER'S CAR WHO'S GOING TO COLLEGE AND HAS TO DRIVE DOWN THE MOUNTAIN IN ORDER TO GET TO AND FROM COLLEGE IS A MAJOR SAFETY ISSUE BECAUSE IF SHE WAS GOING AROUND A TURN DOWN THE MOUNTAIN THE VEHICLE WOULD HAVE WENT OFF THE SIDE OF THE MOUNTAIN. WHY DOES FORD MAKE THESE VEHICLES WITH THIS TYPE OF ISSUE. THIS IS A LIFE-OR-DEATH ISSUE.
WAS DRIVING ON THE FREEWAY AND MY CAR STARTED JOLTING AND ALL OF A SUDDEN I LOST MY POWER STEERING. I HAD TO PULL OFF ON THE SIDE OF THE ROAD AND THEN TWO LIGHTS CAME ON. ONE SAID FIX POWER STEERING NOW, AND SOMETHING ABOUT ADVANCETRAC. WE TRIED DISCONNECTING THE BATTERY OVER NIGHT AND THAT DID NOTHING. WE'LL BE TAKING IT IN TO THE DEALRSHIP THIS MORNING
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY FAILED. THE CONTACT PULLED INTO A PARKING LOT AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING RACK FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS FIRST STARTED, THE STEERING WHEEL SEIZED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS OPERABLE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL FELT LOOSER THAN NORMAL. THE VEHICLE WAS TAKEN TO ADAMSON FORD (1922 2ND AVE S, BIRMINGHAM, AL 35233, (844) 352-6600) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
TAKATA RECALL SO I HAVE READ THERE ARE RECALLS ON THE POWER STEERING BUT NOT ON MY CAR AND MY POWER STEERING HAD FAILED ON ME ONLY HAVE THE CAR FOR A YEAR NOW, I WAS DRIVING ON A NOT SO ICY ROAD AND MY ADVANCETRAC CAME ON SO I HAVE GOTTEN TO MY DESTINATION AND WHEN I GOT BACK IN MY CAR MY STEERING POWER HAD WENT OUT AND NOW THEY ARE SAYING MY RACK PINION NEEDS TO BE FIXED
POWER STEERING KEEPS GOING OUT. MECHANIC FIXES BUT ONLY LAST A FEW MILES THTHETHTHEN GOES OUT AGAIN.
POWER STEERING ASSIST FAULT ON 2011 FORD FUSION SE. TRI STAR FORD HAS RAN TESTS AND STATES NO PRESENT PROBLEMS ON 12/13/2017. I HAVE TIME STAMPED PHOTOS AND RECORDINGS OF AT LEAST SEVEN DIFFERENT TIMES THAT IT HAS HAPPENED. I WAS ADVISED TO RECORD THIS, BUT WOULD HAVE MANY MORE IF I HAD DONE SO FROM THE BEGINNING. THIS HAS HAPPENED STATIONARY, IN MOTION IN PARKING LOTS, PULLING OUT ON CITY STREETS AND ON THE HIGHWAY. I FEEL THAT IT HAS PUT MY LIFE AND THE LIVES OF OTHERS IN DANGER. I WOULD LIKE FORD TO STEP FORWARD AND TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE IT IS TO LATE.
MY 2011 FORD FUSION I LOST CONTROL OF MY CAR AND THIS HAPPEN OUT THE BLUE NO WARNING AS I WAS DRIVING MY CAR AT ABOUT 40 MPH I LOST THE ABILITY TO CONTROL MY CAR I WAS UNABLE TO TURN OFF THE HIGHWAY SO U COAST TO THE SIDE OF THE ROAD TO AVOID ANY COLLISION THIS ISSUE HAS LEFT ME WITH NO WAY OF GETTING TO AND FROM WORK AND I LOST A DAY OF WORK I HAVE BEEN TRYING TO FIGURE OUT HOW TO GET THE PROBLEM FIXED I AM AWARE OF THE RECALL THAT MY CAR HAS ON IT AND I AM NOT ABLE TO GET THE PROBLEM SOLVED I AM BEING TOLD THAT THE RECALL HAS EXPIRED BUT I DON'T KNOW HOW IT CAN EXPIRE WHEN THE ISSUE WAS NOT FIXED THERE ARE 29 RECALLS ON MY CAR TO BE TOLD THAT THEY CAN'T HONOR...
THE POWER STEERING ON MY CAR STOPPED WORKING AS I WAS DRIVING. LUCKILY, I WAS LOCAL AND WAS ABLE TO GET THE CAR TO A MECHANIC. THE MECHANIC SAID THE CAR NEEDS A NEW POWER STEERING RACK AND PINION EVEN THOUGH TE CAR HAS LESS THAN 75K MILES ON IT.
WHILE TURNING LEFT IN AN INTERSECTION, I LOST THE ABILITY TO STEER. I HIT THE BRAKES AND STOPPED IN THE MIDDLE OF THE INTERSECTION. FORTUNATELY, NOBODY HIT ME. THE WORDS "POWER STEERING ASSIST FAULT" APPEARED ON THE CONSOLE. TURNING THE CAR OFF AND BACK ON RESTORED POWER STEERING. TWO DAYS LATER, WHEN STARTING THE CAR, THE SAME ERROR APPEARED. AGAIN, TURNING THE CAR OFF AND ON RESTORED POWER STEERING. APPARENTLY I'M NOT COVERED UNDER RECALL 15S18. I MAY BE COVERED UNDER EXTENDED COVERAGE (15N01) BUT THE DEALER SAID THAT I WILL ONLY BE COVERED IF SOME CODE APPEARS, AND DIDN'T HAVE AN APPOINTMENT TO CHECK FOR THREE WEEKS. I CONTACTED FORD CUSTOMER SERVICE THROUGH FACEBOOK, BUT THE EMPLOYEE WAS UNHELPFUL, AND JUST DIRECTED ME TO DEAL WITH THE DEALER, EVEN THOUGH THE DEALER CAN'T SEE ME.
AFTER MY HUSBAND PASSED AWAY, HIS FUSION WAS GIVEN TO OUR GRANDSON. THE STEERING HAS NOW SEIZED UP AND HE IS UNABLE TO DRIVE THE CAR. FORD DEALERSHIP SAID THERE IS NO CURRENT RECALL AND REFERRED TO WARRANTY. VEHICLE HAS NOT BEEN FIXED AND IS A DANGER FOR ANYONE IN MY FAMILY TO TRY AND DRIVE. DANGEROUS, DANGEROUS SITUATION. I WILL BE CONTACTING FORD.
POWER STEERING WENT OUT WHILE DRIVING
POWER STEERING ASSIST LIGHT CAME ON AND CAR IS EXTREMELY HARD TO STEER. I DROVE TO TOWN FINE PARKED CAME OUT OF STORE AND THIS LIGHT WAS ON.
POWER STEERING FAULT LIGHT CAME ON WHEN STARTED, POWER STEERING STOPPED WORKING, WHICH MAKES IT DANGEROUS. RESTARTED IT WORKED, COUPLE DAYS LATER DID THE SAME THING.. VEHICLE WAS STATIONARY. AFRAID TO DRIVE VEHICLE, MAY HAPPEN ON HIGHWAY. 7
WHILE DRIVING MY POWER STEERING ASSIST LIGHT CAME ON I PARK MY CAR CAME OUT AN HOUR LATER AND THE SAME THING CAN'T MOVE THE WHEEL
STEERING KEEPS PULLING TO THE LEFT, DOME LIGHTS STAY ON WHILE DRIVING
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED AND THE STEERING SEIZED. AS A RESULT, THE ENTIRE PASSENGER SIDE OF THE VEHICLE STRUCK A GUARDRAIL. THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED, DIAGNOSED, OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *TT MANUFACTURER AND THEY INFORMED THE CONSUMER THAT THERE IS A PROGRAM CURRENTLY FOR THE POWER STEERING ASSISTANCE. *JB
MY ALERT SYMBOLS ARE JUST COMING ON AND MY STEERING CONTROL HAS CHANGED. WHEN I TRY TO DRIVE MY CAR NOW LOSSES POWER.
I WAS DRIVING HOME WHEN OUT OF NOWHERE MY CAR STARTS DINGING SAYING 'SERVICE POWER STEERING NOW' & I LOST CONTROL OF THE POWER STEERING.. THE WHEEL IMMEDIATELY LOCKED.
2011 FORD FUSION. CONSUMERS WRITES IN REGARD TO VEHICLE BEING UNABLE TO UNGERGO SAFETY RECALL REPAIRS AND HAVING MANY MALFUNCTIONS. *AS THE CONSUMER STATED ENGINE, FUEL SYSTEM, AND STEERING ALL MALFUNCTIONED AND THE DEALER REFUSED TO REPAIR THE VEHICLE. *JS
POWER STEERING STOPPED WORKING WHILE IN TRAFFIC. THREE CHILDREN WERE PASSENGERS IN THE CAR AT THE TIME. THE CAR BECAME VERY DIFFICULT TO CONTROL AND STEER. THE CAR WAS IN MOTION AND IN TRAFFIC AND A RAINY MORNING ON THE WAY TO SCHOOL.
THE POWER STEERING GOES OUT WITHOUT GIVING YOU ANY WARNING. IT HAS HAPPEN TO ME SEVERAL TIMES SINCE I HAD MY CAR. IT SAYS (POWER STEERING ADVANCE NOW). I CAN KEEP DRIVING, BUT ONCE I TURN THE CAR OFF. THE STEERING WHEEL LOCKS. WHEN I CRANK IT BACK UP, THE STEERING WHEEL IS LOCKED AND I CANT DRIVE IT ANYMORE.I HAVE TO CALL A TOW TRUCK AND HAVE IT PULLED TO FORD AUTO NATION. WHAT I'M TRYING TO SAY IS THAT THIS HAPPENS AND THERE IS NOTHING I CAN DO ABOUT IT MYSELF. I NEVER NO WHEN ITS GOING TO HAPPEN AGAIN. WHEN THEY DO WHATEVER IT IS THAT THEY DO TO MY CAR, THEY TELL ME THAT IT WON'T HAPPEN AGAIN. BUT IT DOES. IT IS A SCARY FEELING, WHEN IT HAPPENS.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN AND COAST IT ONTO THE ROAD SHOULDER. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO CAPITAL CITY FORD (8623 EAST WASHINGTON STREET, INDIANAPOLIS, INDIANA 46219, (317) 898-0700) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSEMBLY AND POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE MILEAGE ON THE VEHICLE EXCEEDED THE OPTION OF HAVING THE POWER STEERING ASSEMBLY REPLACED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000.
THIS IS WHAT IS HAPPENING TO MY FORD FUSION 2011 BUT MY VIN # IS NOT SHOWING UP AS RECALLED - HELP!! ELECTRIC POWER STEERING FAILURE NHTSA ACTION NUMBER: PE14030 COMPONENTS STEERING OPENED FROM: OCTOBER 2, 2014'SEPTEMBER 10, 2015 SUMMARY THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE COMPLAINTS OF THE LOSS OF POWER STEERING WHILE DRIVING. THE SUBJECT VEHICLES ARE EQUIPPED WITH A RACK MOUNTED ELECTRIC POWER ASSISTED STEERING (EPAS) UNIT. SOME OF THE COMPLAINTS ALLEGED THAT THE STEERING ASSIST FAILED AND RESULTED IN INCREASED STEERING EFFORTS THAT CONTRIBUTED TO A LOSS OF CONTROL AND IN SOME CASES A CRASH. THE EPAS SYSTEM WAS MANUFACTURED BY TRW AUTOMOTIVE FOR FORD AND WAS DESIGNATED AS GENERATION I. THESE UNITS WERE FIRST PRODUCED AND PUT INTO VEHICLE PRODUCTION IN JULY 2008 BEGINNING WITH THE MODEL YEAR (MY) 2010 FORD FUSION AND MERCURY MILAN. THE SYSTEM IS COMPRISED...
TOOK MY CAR TO GET INSPECTED FOR THE POWER STEERING RECALL BACK IN 2016 AND WAS CLEARED. RANDOMLY I GET THE MESSAGE " POWER STEERING ASSIST FAULT" AND IT DISAPPEARS EVERY TIME I RESTART MY CAR SO I TOOK TO THE LOCAL FORD DEALERSHIP A FEW MONTHS AGO AND FOUND NOTHING. RECENTLY, THE POWER STEERING MESSAGE COMES ON MORE OFTEN. MY CAR DOESNT SHOW ANY PROBLEM DURING THE TIME THE RECALL WAS SENT BUT NOW, THE POWER STEERING ISSUE THAT WAS RECALLED IS MY MAJOR PROBLEM. MY VEHICLE HAS BEEN CLEARED OF THE RECALL LIST SINCE I TOOK IT TO THE DEALERSHIP AND FOUND NO POWER STEERING ISSUE AT THAT TIME.IS THERE ANYTHING I CAN DO FOR FORD TO FIX THIS ISSUE NOW?
MY SON WENT TO MOVE PUT OF HIS PARKING SPACE AND THE STEERING WAS COMPLETELY GONE, AND THE BRAKES WERE ALSO GONE. WE HAD THE ENTIRE BRAKE SYSTEM REPLACED LAST YEAR ALREADY AS THEY WENT OUT WHEN MY 17YR OLD DAUGHTER WAS DRIVING THE CAR, THAT COST $2600 AND NOW THE IT HAPPENS AGAIN ALONG WITH THE STEERING. THE CAR HAS LESS THAN 90K MILES ON IT AND SHOULD NOT BE DOING THIS WE HAD PLANNED TO SELL THIS CAN BUT NOW WE CANNOT AS IT IS A DANGER TO ANYONE DRIVING IT. FROM THIS SITE I CAN SEE BOTH ISSUES ARE KNOWN, SO HOW IS FORD GETTING AWAY WITH SELLING CARS THAT ARE COMPLETELY UNSAFE? WHEN THE BRAKES WENT FOR MY DAUGHTER SHE WAS ON A 45MPH ROAD BUT LUCKILY SHE COULD PULL IN SOMEWHERE SAFELY. WITH MY SON HE WAS JUST PULLING OUT OF THE SPOT, AND HE...
I WENT OUT INE MORNING TO START MY CAR EVERY THING WAS FINE . ONCE I WAS DRIVING BACK TO MY RESIDENTS MY STEERING WHEEL LOCKED UP ON ME UPON TURNING IN. THE POWER STEERING ASSIST FAULT WENT OFF ON THE LITTLE SCREEN IN THE DASH! I AM LUCKY THAT I WAS IN MY PARKING LOT AND NOT TURNING INTO A STREET WHEN MY CAR LOCKES UP ON ME!!! I HAD MY CHILD IN MY CAR! I AM NOW LONGER ABLE TO USE MY CAR BECAUSE OF THIS MALFUNCTION! MY CHILD HAS SEIZURES AND OTHER MEDICAL ISSUES THAT WE HAVE TO GO TO APPOINTMENTS FOR! AND I HAVE NOW LOST MY JOB DUE TO THIS! SOMETHING NEEDS TO BE DONE! SOMETHING SERIOUS COULD HAVE HAPPENED WITH MY TODDLER IN THE CAR!
SEPT. 27TH 2017, FORD 'FIXED' MY CAR, 79,332 MILES. PROBLEM WAS A LOSS OF POWER STEERING WHILE DRIVING. FORD REPLACED STEERING GEAR AND REPROGRAMMED PSCM. NOW A LITTLE OVER A YEAR LATER, CAR IS DOING THE SAME THING, 3X TODAY, 10/9/18, ONCE LAST WEEK, TWICE 3 WEEKS AGO. ONLY 88,500 MILES.(LESS THAN 10,000 FROM FIX).
MY DAUGHTER HAD HER STEERING GEAR REPAIRED/REPLACED UNDER A RECALL AND NOW IT HAS GONE OUT AGAIN...BUT THEY WON'T FIX IT CAUSE THEY SAY SHE HAS MILES OVER THE WARRANTY. TO ME, IF SAME PROBLEMS HAPPEN TWICE, MAYBE THEY DIDN'T FIX IT RIGHT THE FIRST TIME. NOW SHE IS STUCK WITHOUT A CAR AND I AM VERY FRUSTRATED. PERSON AT CUSTOMER SEVICE SAYS THERE IS AN OPEN RECALL, BUT DEALER SAYS NO>
THE POWER ASSIST FAILED AND UNABLE TO STEER. IT WAS A $2,000 REPAIR AND A SEARCH OF THE INTERNET INDICATES OTHER FUSIONS FROM THE SAME YEAR WERE PART OF A MAJOR RECALL. BASED ON VIN MINE WAS NOT. THIS DOES NOT SEEM FAIR OR EVEN MAKE SENSE. I CALLED FORD AND THEY WILL NOT OFFER REFUND OR REPAIR.
THERE IS A RECALL #15S18 FOR A POWER STEERING COMPONENT ON MY CAR WITH FORD. THAT POWER STEERING UNIT IS CURRENTLY ACTING UP. I FOUND THE RECALL AND CALLED FORD. I WAS TOLD THAT IF II HAD LESS THAN 150,000 MILES ON THE CAR THEY WOULD FIX IT. WHEN I TOOK IT TO THE SHOP IT CHANGED TO REPROGRAM ONLY THEN F T ACTED UP AGAIN THEY WOULD REPLACE IT. WE BOTH THE CAR USED IN DECEMBER OF 2017. THE PREVIOUS OWNER HAD HAD THE CAR N FOR THIS RECALL FOR REPROGRAMMING IN JUNE 2017. SO ACCORDING TO THE RECALL THE UNIT SHOULD BE REPLACED SINCE THE PROGRAMMING DID NOT FIX IT. IT STATES THE CAR WILL BE COVERED UP TO 150,0000 MILES. FORD IS SAYING THAT THE RECALL EXPIRED AT 60,000 MILES YET THE CAR HAD OVER 60,000 MILES ON IT WHEN IT WENT FOR THERE REPROGRAM IN JUNE...
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED FOR THE SERVICE ADVANCETRAC, ELECTRONIC STABILITY CONTROL, AND POWER STEERING ASSIST FAULT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE INTERIM NOTICE INDICATED THAT THE PART WAS NOT AVAILABLE FROM THE MANUFACTURER FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS ALSO INCLUDED IN TWO MANUFACTURER SERVICE CAMPAIGNS: 13N03(ELECTRONIC THROTTLE BODY EXTENDED COVERAGE) AND 15N01 (EPAS STEERING EFFORTS). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE FAILURE WAS RELATED TO THE TWO CAMPAIGNS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SENSOR FAILURE IN THE RACK AND PINION WHICH SHUT DOWN MY POWER STEERING ASSIST WHILE I WAS DRIVING. THIS WAS A PRECIOUS RECALL ON THE VEHICLE.
ELECTRONIC POWER STEERING COMPLETELY FAILED WHILE IN MOTION. FORD HAD PREVIOUS RECALL ON SAME YEAR AND MODEL VEHICLES (FUSION, 2011) BUT FOR SOME REASON NOT ON MY PARTICULAR VIN, FORD DID NOT OFFER ASSISTANCE COVERING THE $2,450 COST OF REPLACEMENT.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE DRIVER WAS MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY TIGHT WHEN IT WAS TURNED IN EITHER DIRECTION. CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057, 1-(440) 417-1100) DIAGNOSED THAT THE TWO FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AVENUE AUTO CLINIC (1170 MENTOR AVE, PAINESVILLE, OH 44077, 1-(440) 639-9956) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COMPUTER AND THE ELECTRONIC STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (STEERING). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE, THE "POWER STEERING FAULT" MESSAGE DISPLAYED AND THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (SARASOTA FORD, 707 W. WASHINGTON BLVD, SARASOTA, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID. **TR UPDATED 11/9/18*JB
LOSE OF POWER STEERING WHENEVER IT WANTS & SERVICE AFVAMCETRAC CONTINUES TO COME ON. SUPPOS DAY YHERE T NO RECALLS YET I LOOSE POWER STEERING AT AMY GIVEN TIME & NO MECHANIC CAN REPAIR DUE TO THE INFORM ME IT SHOULD REPAIRED BY ENTIRE NEW PARTS FROM FORD. HAD BEEN TAKEN IN MULTIPLE TIMES YET THEN THEY TELL ME IT SHOULD B OK BUT WON'T PROMISE IT DUE TO EVERY OTHER POWER STEERING RECALL ON THIS VEHICLE BUT MINE. NEED HELP & RESOLUTION. HAS STOPPED WORKIN MULTIPLE TIMES & HAVE HAD 3 ACCIDENTS INTO CURBS, MY OTHER VEHICLE & THX GOD WHEN IT HAPPENED ON FREEEAY I WAS ABLE TO SLAM MY BRAKES & SAFELY GET OUT OF TRAFFIC.
TAKATA RECALL ON MY WAY HOME DRIVING IN THE CITY THE "SERVICE POWER STEERING" MESSAGE POPPED UP. I GOT HOME AND PARKED MY CAR LIKE NORMAL. THE NEXT MORNING AS I'M LEAVING, IT IS INCREDIBLY HARD TO TURN OUT OF MY DRIVEWAY.
POWER STEERING CONTINUES TO GO OUT PERIODICALLY ..ERROR MESSAGE SAYS POWER STEERING ASSIST FAULT. THE WAS "FIXED" A COUPLE OF YEARS AGO AND NOW GOING OUT AGAIN AND THEY SAY IT IS NOT COVERED UNDER ANY WARRANTY CAUSE MILES EXCEED 150,000. LAST TIME ON EXPRESSWAY GOING OVER 60 MPH. TOOK IT TO DEALER AND THEY SAY IT NEEDS A STEERING GEAR..THIS SHOULD BE ON A RECALL . I FEEL FORD IS NOT BEING RESPONSIBLE FOR THIS AND PUTTING US IN DANGER OF AN ACCIDENT THAT COULD KILL US OR OTHER. PLEASE HELP.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK STEERING" INDICATOR ILLUMINATED WITHOUT WARNING. IMMEDIATELY AFTERWARDS, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO PERFORMANCE FORD LINCOLN (606 NJ-10, RANDOLPH, NEW JERSEY 07869, (888) 541-3927). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND THE COMPUTER SOFTWARE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-156-284-19. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING), 15V793000 (FUEL SYSTEM, GASOLINE), AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING).
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING ASSIST INDICATOR ILLUMINATED. WHILE DRIVING, THE STEERING WHEEL PULLED TO THE RIGHT. THE CONTACT WAS ABLE TO KEEP THE VEHICLE IN THE LANE BY APPLYING FORCE TO THE STEERING WHEEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND IT WAS LATER TOWED TO VIC VALLEY FORD LINCOLN (501 EAST DANIEL MORGAN AVENUE, SPARTANBURG, SOUTH CAROLINA 20304, (864)-583-3600). THE DEALER DIAGNOSED THAT THE POWER STEERING REAR CONTROL ARM WAS CAUSING FRICTION TO THE POWER STEERING SYSTEM, WHICH CAUSED THE SYSTEM NOT TO OPERATE NORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) ON AUGUST 11, 2018 BY THE SAME DEALER. THE RECALL REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 142,205.
Other 2011 FORD FUSION Problem Areas
Air Bags
329 complaints
Engine
276 complaints
Power Train
260 complaints
Vehicle Speed Control
252 complaints
Electrical System
194 complaints
Fuelpropulsion System
172 complaints
Service Brakes
167 complaints
Unknown Or Other
104 complaints
Electronic Stability Control Esc
93 complaints
Fuel System Gasoline
59 complaints
Structurebody
46 complaints
Wheels
38 complaints
Suspension
27 complaints
Service Brakes Hydraulic
22 complaints
Exterior Lighting
17 complaints
Steeringelectric Power Assist System
16 complaints
Structurebodydoor
15 complaints
Engine And Engine Cooling
13 complaints
Wheelslugsnutsboltsstuds
12 complaints
Seats
11 complaints
Traction Control System
10 complaints
Latcheslockslinkagesdoorslatch
9 complaints
Latcheslockslinkages
8 complaints
Steeringrack And Pinion
8 complaints
Power Trainautomatic Transmission
6 complaints
Visibilitywiper
5 complaints
Electrical System Instrument Clusterpanel
3 complaints
Seat Belts
3 complaints
Steeringgear Box Other Than Rack And Pinion
3 complaints
Tires
3 complaints
Visibility
3 complaints
Air Bagsfrontal
2 complaints
Equipment
2 complaints
Equipment Adaptivemobility
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Air Bagsfrontalpassenger Sideinflator Module
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemignitioncoilspark Plugs
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Fuel System Otherstoragetank Assemblymounting
1 complaint
Hybrid Propulsion System Inverter
1 complaint
Lane Departure Assist
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Steeringcolumn
1 complaint
Steeringgear Boxmounting Bracket
1 complaint
Steeringhydraulic Power Assistpower Steering Fluid
1 complaint
Steeringhydraulic Power Assistpump
1 complaint
Steeringrack And Pinionpinion Shaft
1 complaint
Steeringsteering Control Module
1 complaint
Structure
1 complaint
Structurebodydoorhandleinterior
1 complaint
Structureframe And Members
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint