2011 FORD FUSION Steering Problems

1,388 NHTSA complaints on file

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All Steering Complaints — Page 11

#11253416 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, (704) 875-6547) WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *TP
#11253086 |
I'VE NOTICED THAT A CAR THAT I HARDLY DRIVE THE POWER STEERING WENT OUT. WENT ONLNE AND NOTICED THAT FORD HAS A REALL ON POWER STEERING BUT MY CAR ISN'T INCLUDED WHEN ITS OBVIOUSLY EXPERIENCING THE SAME EXACT PROBLEM.
#11252848 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, AN AUDIBLE ALARM WAS HEARD AND "POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC" WAS DISPLAYED. IN ADDITION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO JOHN KENNEDY AUTO GROUP (620 BUFFALTON PIKE, FEASTERVILLE, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR/RACK WAS FAULTY. THE STEERING GEAR/RACK WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
#11246702 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE SERVICE NOW, POWER STEERING, AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD EXCESSIVE MILEAGE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,000.
#11246508 |
DRIVING IN A PARKING LOT TO PICK UP MY SON AND WENT TO PARK AND THE POWER STEERING WENT OUT. SO I WASN'T GOING VERY FAST I WAS PARKING. EVEN THOUGH I WAS IN NO DANGER OR ANYONE ELSE I FEEL THAT THIS COULD HAVE GONE WORSE, THANKFULLY IT DID NOT. IT WENT WITHOUT WARNING.
#11246574 |
SERVICE POWER STEERING NOW TODAY I HAD A FLAT AND CHANGE THE TIRE AFTER I PUT THE NEW TIRE ON MY CAR BEEN HARD TO STEER AND THIS SERVICE POWER STEERING NOW HAS BEEEN ON SINCE AND I HAVE TRIED RESET IT BY UNHOOKING THE BATTERY BUT THE DAY THING I AM TRYING TO SEE IF I HAVE A RECALL ON MY CAR FOR IT ARE HOW I CAN GET MY CAR FIXED FOR IT SINCE THERE ARE RECALLS FOR 2011 FORD FUSION
#11246088 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN AND THE POWER ASSIST FAILURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), STATING THAT THE VEHICLE WAS EXHIBITING THE SAME SYMPTOMS AS STATED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
#11245862 |
I WAS DRIVING IN A PARKING LOT WHEN THE POWER STEERING WENT OUT. I RECEIVED AN ERROR MESSAGE POWER STEERING ASSIST FAULT. THIS HAD HAPPENED IN THE PAST AND I WOULD TURN THE CAR OFF AND BACK ON AGAIN AND THE POWER STEERING WOULD RETURN. THIS TIME IT DID NOT WORK. I LOOKED IT UP AND FOUND THAT FORD HAS A RECALL 15S18 ON THIS ISSUE. I TOOK IT TO A FORD DEALER WHERE REPAIRS WERE DENIED UNDER THE RECALL. MY CAR IS A COVERED VEHICLE BUT FORD SAID I EXCEEDED THE MILEAGE REQUIREMENT OF 150,000 MILES BUT I AM UNDER THE 10 YEAR REQUIREMENT. THE ONLY REFERENCE THAT I CAN FIND UNDER NHTSA IS THAT THE VEHICLE MUST BE UNDER THE 10 YEAR REQUIREMENT WITH NO MILEAGE REQUIREMENT. THE FORD DEALER TECHNICIAN REQUESTED A WAIVER OF THE MILEAGE REQUIREMENT PER FORD MOTOR COMPANYS' INSTRUCTIONS. IT WAS DENIED EVEN WHEN...
#11244985 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ABILITY SEIZED WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CONTACT THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2011. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THIS FAILURE SINCE AN EXISTING RECALL WAS IN PLACE FOR THE FUSION BUT NOT FOR THE YEAR 2011; HOWEVER BOTH FAILED TO OFFER TO CORRECT THE PROBLEM UNDER THE EXISTING RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 93,427. *TT*JB
#11244410 |
AFTER READING FORD RECALL 15S18, IT WAS A DEAD RINGER FOR MY PROBLEM. I LOST POWER STEERING WHILE DRIVING AT SPEED (45 MPH) AND NEARLY DIDN'T MAKE A TURN. THE DEALERSHIP CONFIRMED THE ISSUE WAS INDEED THE ISSUE RELATED TO RECALL 15S18 AND DID THE WORK. THEY REPLACED THE STEERING GEAR AND REPROGRAMMED A MODULE EXACTLY AS THE RECALL PRESCRIBED. THE BILL WAS $2450 AND WHEN I BROUGHT UP THE RECALL THEY POINTED TO THE FINE PRINT WHICH SAID THAT THE RECALL WAS GOOD FOR 10 YEARS (WHICH I WAS WITHIN BY 2 YEARS) AND 150,000 MILES. I WAS A MERE 7000 MILES OVER THE LIMIT SO THEY WOULD NOT CLAIM IT UNDER THE RECALL. I WAS NEVER NOTIFIED OF THE RECALL OR I WOULD HAVE HAD IT FIXED. THE CAR HAD BEEN TO THE DEALERSHIP FOR YEARS FOR OIL CHANGES AND SERVICE, YET THEY NEVER ONCE THOUGHT TO TELL...
#11244418 |
TAKATA RECALL- WAS NEVER NOTIFIED OF ANY RECALLS. I DO GET A WARNING EVEEY NOW AND THEN THAT THE POWER STEERING IS AFFECTED BUT GOES AWAY AFTER I TURN THE CAR OFF AND ON AGAIN
#11244187 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A TURN, THE STEERING WHEEL BECAME STIFF AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FRACTURED DUE TO THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 84,000.
#11243702 |
WHILE STATIONARY, POWER STEERING LOCKS UP AND GIVES ERROR CODE ON DISPLAY. ITS THE SAME PROBLEM DESCRIBED IN RECALL 15S18. IT HAPPENS INTERMITTENTLY. OVER THE LAST 2 MONTHS IT HAS HAPPENED ABOUT 7 TIMES. I HAVE TO SHUT THE CAR OFF THEN BACK ON AND IT WILL FUNCTION CORRECTLY.
#11243193 |
DRIVING ON THE HIGHWAY WHEN THE POWER ASSIST STEERING FAILURE MESSAGE AND ADVANCE TRAC SERVICE MESSAGE CAME ON WITH AN ALARM. I PULLED OFF THE HIGHWAY AND DISCOVERED MANUAL ONLY STEERING AND IT WAS VERY VERY DIFFICULT TO TURN THE WHEEL TO PULL INTO A PARKING LOT AND ALMOST CRASHED. IF I HAD TO QUICKLY SWERVE TO AVOID ANYONE I WOULD HAVE CRASHED. I HAD THIS VEHICLE SERVICED WHEN I WAS NOTIFIED OF THE 15S18 RECALL AND FORD SERVICE ONLY REPROGRAMMED THE STEERING MODULE. THEY DID NOT REPLACE THE UNIT. I RETURNED THE VEHICLE BACK TO FORD SERVICE AFTER THIS INCIDENT AND THEY STATED THAT THE ELECTRONIC POWER ASSIST STEERING GEAR HAD FAILED.
#11243283 |
POWER STEERING FAILURE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING ON A RESIDENTIAL STREET. LUCKILY THERE WAS NO ACCIDENT ALTHOUGH MY VEHICLES MANUFACTURE DATE FALLS JUST BEFORE FORD RECALL 15S18 LEAVING ME TO PAY FOR A PROBLEM ALL PARTIES HAVE ALREADY AGREED THAT IS FORDS LACK OF ENGINEERING AND QUALITY ASSURANCE. HOW WERE THE DATES DETERMINED THIS RECALL? MY CAR WAS MADE A COUPLE WEEKS EARLIER AND HAS THE EXACT SAME DEFECT AS DESCRIBED IN THE RECALL. THIS RECALL NEEDS TO BE AMENDED TO INCLUDE VEHICLES MANUFACTURED EARLIER.
#11242458 |
ON 7/24/19 I WENT TO AUFFENBERG FORD IN TO DIAGNOSE A STEERING ISSUE. WHEN I START MY CAR THE STEERING WHEEL IS LOCKED UP, AND THE DASH SAYS "POWER STEERING ASSIST FAULT" THE DIAGNOSIS FROM AUFFENBERG WAS 2 INTERMITTENT ELECTRICAL FAILURES WITHIN THE STEERING GEARBOX. EXACTLY LIKE RECALL #15S18 WHICH EFFECTS 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE. MY ENGINE IS 2.5L FOR REFERENCE. MY VIN IS NOT INCLUDED IN THIS RECALL, BUT I BELIEVE IT SHOULD HAVE BEEN. FORD CORPORATE INFORMED ME NO COMPENSATION CAN BE GIVEN FOR THE $1,963 REPAIR AND $157 DIAGNOSIS UNTIL I SUBMIT A FORMAL COMPLAINT WITH NHSTA. I WAS GIVEN TWO CASE NUMBERS FROM FORD CORPORATE. ANN GAVE ME CASE #TAS22237463 AND FRANK (A SUPERVISOR) GAVE ME CASE #CAS22237463-D6F0Q5. PLEASE REVIEW ATTACHED DOCUMENTS FROM 7/24/19 AUFFENBERG FORD DIAGNOSIS AND ROBERTS FORD 7/30/19 SERVICE. THERE HAVE BEEN NO ACCIDENTS OR ANY EVENT PRIOR THAT...
#11242366 |
I WAS DRIVING HOME FROM WORK ROUTE 130 NU TORRENTIAL DOWN POUR AND I GET A POWER STEERING ASSISTANT WARNING THEN I LOSE ALL POWER STEERING , THANKFULLY I DIDN'T WRECK I WAS ABLE TO GET OFF MAIN HIGHWAY TO SIDE ROAD TURNED OFF VEHICLE HOPING THAT WOULD RESET FAULT TO NO AVAIL PROBLEM STILL THERE. I MANAGED TO GET HOME SAFELY TOOK CARE TO MY MECHANIC I WAS TOLD IT WAS MY RACK AND PINION AND TOLD ME IT WOULD BE A HEALTHY BILL ALMOST 2K TO FIX. I ALSO IN TURN FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR WENT ON WEBSITE TO FIND OUT MY VIN WASN'T INCLUDED IN THE RECALL WHICH MAKES NO SENSE AT ALL, WHY WOULD MINE BE EXCLUDED IF IT HAS THE FAULTY PART THE SAME A OTHERS....HOW DOES FORD GET AWAY WITH NOT FIXING ALL THE FAULTY UNITS?????
#11242368 |
WAS DRIVING HOME FROM WORK ROUTE 130 NU TORRENTIAL DOWN POUR AND I GET A POWER STEERING ASSISTANT WARNING THEN I LOSE ALL POWER STEERING , THANKFULLY I DIDN'T WRECK I WAS ABLE TO GET OFF MAIN HIGHWAY TO SIDE ROAD TURNED OFF VEHICLE HOPING THAT WOULD RESET FAULT TO NO AVAIL PROBLEM STILL THERE. I MANAGED TO GET HOME SAFELY TOOK CARE TO MY MECHANIC I WAS TOLD IT WAS MY RACK AND PINION AND TOLD ME IT WOULD BE A HEALTHY BILL ALMOST 2K TO FIX. I ALSO IN TURN FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR WENT ON WEBSITE TO FIND OUT MY VIN WASN'T INCLUDED IN THE RECALL WHICH MAKES NO SENSE AT ALL, WHY WOULD MINE BE EXCLUDED IF IT HAS THE FAULTY PART THE SAME A OTHERS....HOW DOES FORD GET AWAY WITH NOT FIXING ALL THE FAULTY UNITS?????
#11241689 |
POWER STEERING HAS GONE OUT. SAW THAT THIS IS A COMMON PROBLEM WITH THE 2011 FORD FUSION, BUT FORD WILL NOT COVER MY CAR BECAUSE IT WAS NOT ONE OF THE CARS THEY HAVE RECALLED. IT SEEMS THIS ISSUE SPANS ACROSS THE FUSIONS AND NOT JUST THE CARDS THEY RECALLED. LUCKILY I HAD ONLY GONE A FEW FEET FROM MY DRIVEWAY WHEN IT WENT OUT. IT WAS DIFFICULT TO MOVE MY CAR OUT OF THE NEIGHBORHOOD ROAD AND BACK INTO A PARKING SPOT. ONLY FORD IS ALLOWED TO ORDER THE PART AND CHARGE THEIR PRICES. CHANTILLY FORD DOES NOT EVEN PICK UP THEIR PHONES FOR THEIR SERVICE DEPARTMENT.
#11241626 |
WHILE DRIVING ON THE HIGHWAY TO HEAD HOME MY STEERING WAS REALLY HARD TO TURN. THE LIGHT ON THE DASH READ POWER STEERING ASSIST FAIL. FREEKING DANGEROUS!!!
#11241153 |
TAMARA RECALL I WENT TO START MY CAR THIS MORNING 08/01/2019 AND MY POWER STEERING ASSIST LIGHT CAME ON AND I HAVE NO POWER STEERING AT ALL TRIED TO DRIVE HOME MADE IT HOME BUT TURNS WERE A PROBLEM AS I WAS DRIVING HOME FROM WORK.
#11240541 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 35 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED AND FAILED TO TURN LEFT OR RIGHT. THE ADVANCETRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AIRPORT FORD (8001 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 371-4750), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,444.
#11240547 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE "POWER ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE POWER STEERING ABILITY SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO BENSON FORD (4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 855-5383), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC STATED THAT THE VEHICLE EXCEEDED THE REQUIRED MILEAGE AND DID NOT QUALIFY FOR A RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 184,000.
#11240242 |
I WAS ON THE INTERSTATE DRIVE WHEN THE VEHICLE'S POWER STEERING WHEEL LOST FULL FUNCTIONALITY. I WAS UNABLE TO STEER LEFT OR RIGHT WITHOUT THERE BEING A STRAIN. I WAS NEARLY 1 HOUR AWAY FROM THE NEAREST MECHANIC SHOP AND WAS FORCED TO MANUALLY OVERRIDE THE STEERING WHEEL'S CONTROL IN ORDER TO ARRIVE AT A MECHANIC SHOP NEAREST TO MY DESTINATION.
#11240245 |
POWER STEERING WENT OUT IN THE CAR WHILE DRVING.
#11235093 |
POWER STEERING ASSIST
#11235156 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS LOST. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
#11234730 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND DISPLAYED "SERVICE IMMEDIATELY". THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT POWER STEERING ABILITY. THE VEHICLE WAS LATER TAKEN TO PORTER FORD (600 OGLETOWN RD, NEWARK, DE 19711, (302) 738-0800), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
#11234897 |
THE POWER STEERING ISSUE THAT WAS RECALLED ON THESE CARS ONCE BEFORE HAS WENT OUT AGAIN 100 MILES PAST THE 12,000 MILE WARRANTY. THE WARNING CAME UP ABOUT 3 MILES FROM HOME AFTER GETTING HOME THE CAR WAS CUT OFF AND WHEN WE STARTED THE NEXT DAY THE POWER STEERING WAS COMPLETELY OUT. THIS WAS CONFIRMED BY LONG LEWIS OF MUSCLE SHOALS ALABAMA THAT IT WAS THE EXACT SAME ISSUE. THEY REFUSED TO FIX THE PROBLEM WITH THE CAR UNLESS WE PAID ALL BUT $300. I FEEL THERE NEEDS TO BE A RECALL ON THIS POTENTIALLY DANGEROUS FAULTY PART. THIS ALL TOOK PLACE ON A CURVY COUNTY ROAD.
#11234338 |
ADVANCED TRACK POWER STEERING FAILURE. I HAVE ALREADY HAD THE RECALL REPAIR AND IT IS NOW HAPPENING AGAIN.
#11233040 |
THIS WILL BE THE SECOND TIME THAT MY ELECTRICAL POWER STEERING HAS GONE OUT. THE FIRST TIME WAS IN 2017 AND NOT EVEN TWO YEARS LATER IT IS OUT AGAIN. I ATTEMPTED TO CALL THE FORD CUSTOMER SERVICE LINE AND THE ACTUAL FORD DEALERSHIP TO SCHEDULE AN APPOINTMENT TIME TO BRING MY CAR IN AND I WAS ADVISED THAT THE STEERING IS NOT APART OF THEIR RECALLS AND WHEN IT WAS SUPPOSEDLY FIXED BACK IN 2017 THAT WAS A A PART OF THEIR CUSTOMER SERVICE PROGRAMS AS A ONE TIME FIX . I WAS TOLD THAT I WOULD HAVE TO PAY 1600-1700 FOR THE PARTS WHICH DOES NOT INCLUDE THE LABOR.
#11233067 |
MY STEERING WHEEL LOCKS UP AND THE DASH READS POWER STEERING ASSIST DEFAULT. MAINLY DOES IT WHEN I FIRST START CAR AND PUT IT IN REVERSE BUT IT HAS DONE IN WHILE DRIVING MAKING A TURN.
#11233190 |
STEERING HAS RECALL FOR MY SAME MODEL YEAR AND MAKE BUT FORD SAYS MY VIN IS NOT ON THERE RECALL LIST, I HAVE HAD THE STEERING RACK REPLACED 3 TIMES. THE STEERING IS ELECTRONIC SO WHEN IT BREAKS OR FAILS THE STEERING IS EXTREMELY HARD AND CAR HAS SWERVED OUT OF CONTROL. THIS HAS HAPPEN ON CITY STREETS, HIGHWAY AND IN RESIDENTIAL SETTING. THIS IS THE WEB SITE WERE FORD ANNOUNCED THIS RECALL BUT FOR SOME REASON MY VIN DOES NOT COME UP ON THERE "APPROVED" LIST. WWW.CONSUMERREPORTS.ORG SEARCH FORD RECALLS NEARLY 445K VEHICLES FOR POWER STEERING FAILURE, FUEL LEAK ISSUES
#11231723 |
LEAVING WORK WHEEL IS HARD TO TURN UNTIL I GET MY SPEED UP
#11231712 |
FOR THE PAST 5 MONTHS, MY POWER STEERING FAULT HAS BEEN APPEARING ON MY DASHBOARD AND HAVE BEEN ASKING AROUND, THE REPAIR IS REALLY EXPENSIVE AND I AM UNEMPLOYED AND HAVE TO WAY TO FIX IT MYSELF. IT'S STOPPING ME FROM DRIVING BECAUSE I LITERALLY START A JOB TOMORROW AND I AM NOT ABLE TO ATTEND DUE TO THIS ISSUE. CAN YOU GUYS PLEASE REPORT A RECALL TO MY FORD DEALER.
#11231071 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. ON VARIOUS OCCASIONS, WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE STEERING TO RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND SEVEN FAILURE CODES APPEARED. MAC HAIK FORD LINCOLN (4506 N NAVARRO ST, VICTORIA, TX 77904, (888) 253-4662) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 123,233.
#11231190 |
THE EPAS ON MY FUSION STOPPED WORKING WHILE I WAS DRIVING AND I WAS ABLE TO GET OFF THE ROAD SAFELY. I A MESSAGE CAME UP SERVICE POWER STEERING NOW AND THE STEERING DOESN'T WORK. I CALLED WITH MY VIN AND THERE'S NO RECALL ON MY CAR.THERE IS A RECALL ON SOME MODELS BUT NOT ALL. THERE'S MORE OF THE SAME MODELS THAT HAVE THE SAME PROBLEM. THERE'S ONLY ONE PLANT THAT WAS INCLUDED NOT ALL.
#11230760 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. WHILE MAKING A TURN, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO SUGGESTED TAKING THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO NORM REEVES AUTO STORE (18500 STUDEBAKER RD, CERRITOS, CA 90703, (562) 345-9100) WHERE THE MECHANIC STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,056.
#11230223 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED WITH THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO LAIRD NOLLER FORD (935 W 23RD ST, LAWRENCE, KS 66045) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
#11228688 |
MY POWER STEERING WOULD GO OUT RANDOMLY WHILE DRIVING. THIS MADE IT VERY DIFFICULT TO TURN AND DRIVE SAFELY. MY WEEKLY AND NORMAL DRIVING NEEDS REQUIRED, HIGHWAY, STREETS, AND INTERSTATES. MY VIN IS NOT INCLUDED IN THE CURRENT RECALL FOR THIS ISSUE ( SAME VEHICLE MODEL AND YEAR) BUT I AM HAVING THE SAME THE EXACT SAME PROBLEM.
#11222573 |
FORD FUSION 2011, BOUGHT NEW FROM THE SAME FORD DEALER, WHO SERVICED IT AND CHECKED IT OUT WHEN I BOUGHT IT FROM FRIENDS. SAME FORD DEALER CLAIMED CAR WAS 100% BUT LESS THAN 2 MONTHS LATER POWER STEERING COMPLETELY FAILED. WHEN I STARTED CAR FROM STATIONARY, LIGHTS SAID: POWER STEERING ASSIST FAULT AND I COULD NOT TURN THE WHEEL AT ALL. SWITCHED OFF, RESTARTED SEEMED FINE. I AM STUDENT, HAVE TO MAKE DO, DO NOT HAVE MANY OPTIONS! NEXT TIME I STARTED, IT SAID POWER STEERING ASSIST FAULT, AND I COULD NOT TURN THE STEERING WHEEL AT ALL! I DID NOT KNOW WHAT TO DO. NEXT TIME IT STARTED FINE, BUT THE 3RD TIME, IT REFUSED TO CORRECT ITSELF. UPON FURTHER INVESTIGATION, IT SEEMS STEERING COULD HAVE FAILED ANY TIME WHILE I WAS DRIVING! HAD TO TOW IT BACK TO SAME FORD DEALER. CANNOT DRIVE CAR AT ALL! APPARENTLY FORD...
#11222132 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "POWER ASSIST FAILURE" WAS ILLUMINATED ON THE INSTRUMENT PANEL. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED KOCH 33 FORD (LOCATED AT 3810 HECKTOWN RD, EASTON, PA 18045, (610) 810-1187) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
#11221502 |
ON AROUND 11/10/17 STEERING BECAME TO HEARD TO CONTROL WHILE DRIVING. TOOK IT TO DEALER AND THEY PERFORMED A RECALL. THEY REPLACED STEERING GEAR ASSEMBLY. ABOUT 4 MONTHS AFTER THAT SAME PROBLEM OCCURRED AT AROUND 3,000 MILES. TOOK IT BACK ON 7/09/18 TO THE DEALERSHIP AND WAS TOLD THAT THE PART THEY REPLACED SHORTED OUT AND THAT BECAUSE IT WAS TOO LONG FROM THE TIME THEY REPLACED IT, THEY COULDN'T DO ANYTHING ABOUT IT, INSTEAD THEY WANTED FOR ME TO PAY CLOSE TO $4,000 FOR REPAIRS. MY CAR STOOD PARKED FOR 4 MONTHS BEFORE I TOOK IT BECAUSE I COULDN'T DRIVE IT AND DID NOT HAVE MONEY FOR A TOW TRUCK TO TAKE IT TO DEALERSHIP. I DON'T UNDERSTAND HOW A RECALLED PART THAT WAS FIXED ONLY LASTED 3,000 AND HAS NO WARRANTY.
#11219236 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED DUE TO A PREVIOUS UNKNOWN RECALL REPAIR IN 2015. THE POWER STEERING MODULATOR WAS REPROGRAMMED, BUT THE POWER STEERING GEAR WAS NOT REPLACED. RECENTLY, THE POWER STEERING GEAR FAILED. CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, (509) 544- 8000) OFFERED TO PAY FOR THE POWER STEERING GEAR TO BE REPLACED, BUT REFUSED TO PAY TO REPAIR THE STEERING COLUMN AND STEERING WHEEL. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 134,400.
#11219368 |
POWER STEERING LOCKS AND CAR REARS TO THE RIGHT
#11217686 |
POWER STEERING WENT OUT WHILE DRIVING, RECIEVED A FAULT ON THE SCREEN SAYING "POWER STEERING ASSIST FAILURE". SILL HAD STEERING BUT WAS VERY DIFFICULT TO CONTROL. PUT MY VIN IN ON THIS SITE, AND IT SAYS MY CAR AS NO RECALLS.
#11217843 |
THE FIRST TIME THE POWER STEERING WENT OUT I WAS DRIVING IN TRAFFIC AND LOST CONTROL OF THE WHEEL, IT COMPLETELY LOCKED UP HAD TO HAVE IT TOWED TO THE DEALERSHIP IN PANAMA CITY, FL. THE SECOND TIME MY TEENAGE DAUGHTER WAS DRIVING IT AND THE SAME THING HAPPENED COMPLETE POWER STEERING FAILURE, AGAIN HAD IT TOWED TO THE DEALERSHIP AND THIS TIME HAD TO PAY FOR IT TO BE REPAIRED SINCE THE RECALL WAS COMPLETE ON IT. THE THIRD TIME WAS ON THE INTERSTATE DOING 70. ONCE AGAIN WE ARE HAVING TO HAVE IT TOWED TO THE DEALERSHIP WHICH CAN'T EVEN LOOK AT IT FOR A WEEK FROM NOW. COME ON ALREADY!! FORD NEEDS TO OWN THIS ISSUE BEFORE THERE IS A MAJOR LAWSUIT. FIX THESE CARS BEFORE THEY KILL SOMEONE! THIS IS EVERY YEAR AN ISSUE.
#11217068 |
AS I BACK UP THE "POWER STEERING ASSIST FAULT" MESSAGE POPS UP, AND THE POWER STEERING GOES OUT.
#11210238 |
MY 2011 FORD FUSION MAKES A CREAKING AND THUMBING SOUND AND ALSO WHEN YOU GO OVER A BUMP OR TURN THE WHEEL NOT MATTER IF ITS RIGHT OR LEFT, WHEN DRIVING.
#11210450 |
A POWER STEERING WARNING LIGHT CAME ON DURING DRIVING AND THE POWER STEERING FAILED WHILE DRIVING. THERE WAS NO ACCIDENT THAT FOLLOWED, BUT ONLY BECAUSE THE AREA WAS A STRAIGHT FLAT ROAD OUT IN THE COUNTRY. I TOOK IT TO A DEALERSHIP, THEY REPLACED A POWER STEERING MODULE UNDER A RECALL AFTER I PAID $200 TO REPLACE AN ELECTRICAL WIRING HARNESS. HAD IT OUT OF THE SHOP LESS THAN 2 WEEKS AND THE LIGHT AGAIN CAME ON AND THE POWER STEERING WORKED UNTIL IT WAS PARKED, BUT THE NEXT TIME IT WAS STARTED, THE POWER STEERING WOULD NO LONGER WORK. THE DEALER IS SAYING THE GEAR IS OUT, AND IT IS $2300 TO REPAIR. I BOUGHT THIS CAR FOR MY DAUGHTER WHO IS A VERY INEXPERIENCED DRIVER AND AN ACCIDENT COULD HAVE FOLLOWED EITHER OF THESE FAILURES. WE GOT LUCKY AND BOTH TIMES SHE WAS IN A SAFE MODE OF...

Other 2011 FORD FUSION Problem Areas

Air Bags 329 complaints Engine 276 complaints Power Train 260 complaints Vehicle Speed Control 252 complaints Electrical System 194 complaints Fuelpropulsion System 172 complaints Service Brakes 167 complaints Unknown Or Other 104 complaints Electronic Stability Control Esc 93 complaints Fuel System Gasoline 59 complaints Structurebody 46 complaints Wheels 38 complaints Suspension 27 complaints Service Brakes Hydraulic 22 complaints Exterior Lighting 17 complaints Steeringelectric Power Assist System 16 complaints Structurebodydoor 15 complaints Engine And Engine Cooling 13 complaints Wheelslugsnutsboltsstuds 12 complaints Seats 11 complaints Traction Control System 10 complaints Latcheslockslinkagesdoorslatch 9 complaints Latcheslockslinkages 8 complaints Steeringrack And Pinion 8 complaints Power Trainautomatic Transmission 6 complaints Visibilitywiper 5 complaints Electrical System Instrument Clusterpanel 3 complaints Seat Belts 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Tires 3 complaints Visibility 3 complaints Air Bagsfrontal 2 complaints Equipment 2 complaints Equipment Adaptivemobility 2 complaints Equipmentapplianceair Conditioner 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Seatsfront Assemblyhead Restraint 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Air Bagsfrontalpassenger Sideinflator Module 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemignitioncoilspark Plugs 1 complaint Engine And Engine Coolingcooling System 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Otherstoragetank Assemblymounting 1 complaint Hybrid Propulsion System Inverter 1 complaint Lane Departure Assist 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkagesdoorslock 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Steeringcolumn 1 complaint Steeringgear Boxmounting Bracket 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringhydraulic Power Assistpump 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Steeringsteering Control Module 1 complaint Structure 1 complaint Structurebodydoorhandleinterior 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitypower Window Devices And Controls 1 complaint Wheelshub 1 complaint Wheelsrim 1 complaint
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