NHTSA Complaint #11242366 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11242366
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 119,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I WAS DRIVING HOME FROM WORK ROUTE 130 NU TORRENTIAL DOWN POUR AND I GET A POWER STEERING ASSISTANT WARNING THEN I LOSE ALL POWER STEERING , THANKFULLY I DIDN'T WRECK I WAS ABLE TO GET OFF MAIN HIGHWAY TO SIDE ROAD TURNED OFF VEHICLE HOPING THAT WOULD RESET FAULT TO NO AVAIL PROBLEM STILL THERE. I MANAGED TO GET HOME SAFELY TOOK CARE TO MY MECHANIC I WAS TOLD IT WAS MY RACK AND PINION AND TOLD ME IT WOULD BE A HEALTHY BILL ALMOST 2K TO FIX. I ALSO IN TURN FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR WENT ON WEBSITE TO FIND OUT MY VIN WASN'T INCLUDED IN THE RECALL WHICH MAKES NO SENSE AT ALL, WHY WOULD MINE BE EXCLUDED IF IT HAS THE FAULTY PART THE SAME A OTHERS....HOW DOES FORD GET AWAY WITH NOT FIXING ALL THE FAULTY UNITS?????

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