NHTSA Complaint #11234897 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11234897
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	April 26, 2019
Date Filed	July 25, 2019
Mileage	82,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE POWER STEERING ISSUE THAT WAS RECALLED ON THESE CARS ONCE BEFORE HAS WENT OUT AGAIN 100 MILES PAST THE 12,000 MILE WARRANTY. THE WARNING CAME UP ABOUT 3 MILES FROM HOME AFTER GETTING HOME THE CAR WAS CUT OFF AND WHEN WE STARTED THE NEXT DAY THE POWER STEERING WAS COMPLETELY OUT. THIS WAS CONFIRMED BY LONG LEWIS OF MUSCLE SHOALS ALABAMA THAT IT WAS THE EXACT SAME ISSUE. THEY REFUSED TO FIX THE PROBLEM WITH THE CAR UNLESS WE PAID ALL BUT $300. I FEEL THERE NEEDS TO BE A RECALL ON THIS POTENTIALLY DANGEROUS FAULTY PART. THIS ALL TOOK PLACE ON A CURVY COUNTY ROAD.

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