NHTSA Complaint #11210450 — 2011 FORD FUSION

A POWER STEERING WARNING LIGHT CAME ON DURING DRIVING AND THE POWER STEERING FAILED WHILE DRIVING. THERE WAS NO ACCIDENT THAT FOLLOWED, BUT ONLY BECAUSE THE AREA WAS A STRAIGHT FLAT ROAD OUT IN THE COUNTRY. I TOOK IT TO A DEALERSHIP, THEY REPLACED A POWER STEERING MODULE UNDER A RECALL AFTER I PAID $200 TO REPLACE AN ELECTRICAL WIRING HARNESS. HAD IT OUT OF THE SHOP LESS THAN 2 WEEKS AND THE LIGHT AGAIN CAME ON AND THE POWER STEERING WORKED UNTIL IT WAS PARKED, BUT THE NEXT TIME IT WAS STARTED, THE POWER STEERING WOULD NO LONGER WORK. THE DEALER IS SAYING THE GEAR IS OUT, AND IT IS $2300 TO REPAIR. I BOUGHT THIS CAR FOR MY DAUGHTER WHO IS A VERY INEXPERIENCED DRIVER AND AN ACCIDENT COULD HAVE FOLLOWED EITHER OF THESE FAILURES. WE GOT LUCKY AND BOTH TIMES SHE WAS IN A SAFE MODE OF TRAVEL FOR SUCH A FAILURE. THE DATE LISTED BELOW IS THE SECOND FAILURE OF THE POWER STEERING.