NHTSA Complaint #11222573 — 2011 FORD FUSION

FORD FUSION 2011, BOUGHT NEW FROM THE SAME FORD DEALER, WHO SERVICED IT AND CHECKED IT OUT WHEN I BOUGHT IT FROM FRIENDS. SAME FORD DEALER CLAIMED CAR WAS 100% BUT LESS THAN 2 MONTHS LATER POWER STEERING COMPLETELY FAILED. WHEN I STARTED CAR FROM STATIONARY, LIGHTS SAID: POWER STEERING ASSIST FAULT AND I COULD NOT TURN THE WHEEL AT ALL. SWITCHED OFF, RESTARTED SEEMED FINE. I AM STUDENT, HAVE TO MAKE DO, DO NOT HAVE MANY OPTIONS! NEXT TIME I STARTED, IT SAID POWER STEERING ASSIST FAULT, AND I COULD NOT TURN THE STEERING WHEEL AT ALL! I DID NOT KNOW WHAT TO DO. NEXT TIME IT STARTED FINE, BUT THE 3RD TIME, IT REFUSED TO CORRECT ITSELF. UPON FURTHER INVESTIGATION, IT SEEMS STEERING COULD HAVE FAILED ANY TIME WHILE I WAS DRIVING! HAD TO TOW IT BACK TO SAME FORD DEALER. CANNOT DRIVE CAR AT ALL! APPARENTLY FORD REFUSES TO GRANT A RECALL FOR OUR CAR EVEN THOUGH ALL OVER INTERNET, IT IS CLEAR THAT THIS VERY SAME MODEL AND YEAR WAS RECALLED FOR THIS VERY SAME REASON. CANNOT AFFORD TO PAY EXTRA $2,000. I'M A STUDENT, JUST PAID OFF THE CAR IN GOOD FAITH, NO EXTRA MONEY, YET NO USE OF IT, BEEN MORE THAN 6 MONTHS. FORD OWES US! NO CONTROL OVER STEERING, THE POWER STEERING ASSIST SYSTEM IS KNOWN TO HAVE FAILED AND DANGEROUS AND SHOULD BE RECALLED!