2011 FORD FUSION Steering Problems

1,388 NHTSA complaints on file

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All Steering Complaints — Page 10

#11298454 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITH THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RAISOR FORD 2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905 (765) 447-9444, WHERE IT WAS DETERMINED THAT THE POWER STEERING CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 ( STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
#11298285 |
THE POWER STEERING JUST WENT OUT SAYING THAT IT NEEDED TO BE CHECK AND IT HAD JUST BEEN AT A MECHANIC FOR ANOTHER PROBLEM WITH THE BREAKS
#11297420 |
I WAS DRIVING ON THE HIGHWAY AND THEN A INDICATOR APPEARED SAYING 'SERVICE POWER STEERING NOW.' I THEN REALIZED THAT MY STEERING WHEEL HAD BECOME STIFF AND IT HAD LOCKED UP. LUCKILY I WAS CLOSE TO HOME HOWEVER, IT BECAME VERY DIFFICULT TO MAKE TURNS ONCE I GOT OFF OF THE HIGHWAY. THERE IS CURRENTLY NO RECALL ON MY 2011 FORD FUSION REGARDING THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT NEEDS TO BE DEALT WITH.
#11296908 |
THERE WHERE RECALLS AWHILE BACK. AND ONE IT HAD TO DO WITH THE FUEL SYSTEM WHEN I DID THE RECALL FOR IT A YEAR LATER I HAD THE SAME ISSUE TOOK IT TO FORD AN THEY WANT ME TO PAY OVER 500 FOR IT WHEN IT WAS A RECALL THE FUEL LIGHT CAME ON IT SAYS CHECK FULE INLET. IT HAS DISAPPEARED NOW AN THE CHECK ENGINE LIGHT WENT AWAY. THERE WAS A RECALL FOR THE POWER STEERING. MY STEERING WHEEL IS LOCKING IT SAID THAT POWER STEERING LOCKED. AND THEY SAID THAT I CANT DO THE RECALL. I HAVE A 2011 FORD FUSION SE. AND THE ONLY RECALL THEY SAID WAS THERE WAS FOR THE AIR BAGS. I WANT TO KNOW WHY I CANT GET THESE THINGS FIXED. I ONLY HAVE ONE CAR ON A FIXED INCOME I OWN THE CAR. AN NOW I NEED ANSWERS
#11292158 |
I WAS DRIVING INTO A LEFT TURN AT A GREEN LIGHT AND THE POWER STEERING WENT OUT, LUCKILY I WAS GOING SLOW ENOUGH TO FIGHT WITH THE STEERING WHEEL TO MAKE THE TURN. IT COULD HAVE EASILY BEEN AN ACCIDENT IF I WAS NOT AWARE OF CARS AND HOW THEY FUNCTION. THAT WAS ABOUT A WEEK AGO AND NOW TODAY THE SAME THING HAPPENED EXCEPT I WAS MAKING A RIGHT TURN AND I WAS NOT ABLE TO STAY ON MY SIDE OF THE STREET BECAUSE OF HOW TOUGH IT WAS TO TURN, NO CARS WERE AROUND SO I JUST STOPPED AND TURNED THE CAR OFF FOR A MIN THEN WHEN I STARTED IT BACK UP IT WAS LIKE NOTHING HAPPENED.
#11291565 |
TWO TIMES IN THE PAST WEEK MY POWER STEERING ASSIST FAULT HAS POPPED UP ON MY DASHBOARD AND MY STEERING WHEEL HAS BEEN LOCKED UP. AFTER TURNING IT OFF AND LEAVING IT FOR A FEW HOURS AND TRYING AGAIN IT'S FINE LIKE IT NEVER HAPPENED. BUT BEING IT IS ELECTRICAL I CAN NOT JUST PUT FLUID IN IT. THIS ISSUE CONCERNS ME BECAUSE I DO NOT KNOW IF I WILL BE DRIVING DOWN A HIGHWAY AND ALL OF A SUDDEN IT WILL POP UP AND LOCK MY STEERING UP OR I WILL BE STRANDED SOMEWHERE. SINCE IT JUST POPS UP AND GOES AWAY EVENTUALLY THIS IS A MAJOR ISSUE!
#11290879 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE RECALL REPAIR WAS COMPLETED BY AN UNKNOWN DEALER IN WOODSTOCK, VA. WHILE THE CONTACT'S FRIEND WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.
#11290273 |
GETTING CODE "POWER STEERING ASSIST FAULT " ON THE DASH BOARD READ OUT. THE STEERING STOPS WORKING AND CAN'T TURN THE STEERING WHEEL. IF I TURN OFF THE CAR AND RESTART THE CAR, THE STEERING STARTS WORKING AGAIN. THIS HAPPENED WHILE THE CAR WAS MOVING (DRIVING THE CAR) ON A CITY STREET.
#11289302 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO TURN LEFT FROM A STOPPED POSITION, THE POWER STEERING SEIZED AND NEARLY CAUSED A HEAD ON COLLISION. AFTERWARDS, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD AND THE CONTACT MANAGED TO DRIVE HOME. GEORGE COLEMAN FORD (47 PLAZA DR, TRAVELERS REST, SC 29690, (864) 834-6090) SCHEDULED A LOANER VEHICLE FOR THE CONTACT AND DISCOVERED THAT THE VEHICLE EXCEEDED THE WARRANTY BY 1,000 MILES. THE MANUFACTURER WAS NOT GOING TO COVER THE REPAIRS AND THE ENTIRE STEERING RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE FAILURE EVEN THOUGH IT DID NOT APPEAR BEFORE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 151,088.
#11289362 |
HARD TO TURN THE WHEEL WHEN DRIVING. DIDN'T START TILL I WAS TAKING A TRIP.
#11288274 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE CONTACT'S DAUGHTER STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING CEASED TO OPERATE. WHEN THE CONTACT RESTARTED THE VEHICLE, THE WARNING INDICATOR WAS NOT ILLUMINATED AND THE POWER STEERING BEGAN TO OPERATE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
#11288284 |
WHY DRIVING MY CAR I LOST MY POWER STEERING AND ALMOST GOT IN BAD ACCIDENT. TOOK TO DEALER AND COST ME $200 JUST DIAGNOSE TO FIND OUT GOING COST $2200 TO FIX. THE POWER STEERING ASSEMBLY. LOOK UP ON RECALLS TO FIND OUT 2011-2012 FORD FUSIONS HAS RECALL FOR THAT. BUT FIND OUT THAT MY 2011 FORD FUSION NOT COVERED BY VIN NUMBER LOOK UP. THIS CAR VERY UNSAFE TO DRIVE ANY MORE WITH OUT FIXING AND IF I GET FIXED IS IT GOING HAPPEN AGAIN BECAUSE INVESTIGATING THE PROBLEM THE EXHAUST ON CATALEPTIC CONVERTER IS 3' INCHES FROM ELECTRIC STEERING ASSEMBLY AND MAKES IT GET TO HOT FRY'S THE MODULE FOR STEERING.
#11287407 | Crash
ONE NIGHT I WAS DRIVING IN THE CITY TO RUN SOME ERRANDS. THE VEHICLE WAS IN MOTION APPROXIMATELY 30 TO 35 MILES PER HOUR IN A MAIN STREET WHEN I SUDDENLY HEAR A SOUND COMING FROM MY VEHICLE ALERTING ME THAT THE WRENCH LIGHT DETECTED A MALFUNCTION. AT THE MOMENT I WAS ALERT AND VIEWING MY DASH REGARDING THE ILLUMINATION IT THREW UNTIL I SUDDENLY FELT MY STEERING GEAR BECOME REALLY STIFF AND PULLING ME TO THE SIDE NEAR THE CURB REALLY FAST. I HAD LOST CONTROL OF MY VEHICLE TO STEER THAT RESULTED IN MY VEHICLE JUMPING UP THE CURB AND COLLIDING WITH A LIGHT POLE DAMAGING THE PASSENGER SIDE OF MY FRONT BUMPER AND PASSENGER FRONT AND REAR DOOR. THE MAJORITY OF THE DAMAGE HAPPEN TO MY VEHICLE WHICH LEFT SCRATCHES, DENTS, AND PAINT AND BODY DAMAGE TO PRETTY MUCH THE RIGHT SIDE OF MY VEHICLE. THE LIGHT...
#11286360 |
POWER STEERING ASSIST FAULT WAS DISPLAYED AND THE POWER ASSIST WAS DISABLED LEAVING ME WITH MANUAL STEERING WHICH COULD LEAD TO A CRASH. FORD MOTOR CUSTOMER SERVICE SAID THAT THERE WAS NO RECALL ON MY VEHICLE. FORTUNATELY MY VEHICLE WAS STATIONARY WHEN THIS OCCURED.
#11286438 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 70 MPH, THE STEERING WHEEL BECAME INOPERABLE AND VEERED INTO THE MEDIAN. ALL THE INSTRUMENT PANEL INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADFORD FAIRWAY SALES (472 E MAIN ST, BRADFORD, PA 16701, 814-368-7166) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
#11282971 |
WHILE I WAS DRIVING I GOT A WARNING MESSAGE SAYING THAT I POWER STEERING FAILURE AND SERVICE ADVANCETRAC. MY STEERING WHEEL WAS TOO TIGHT TO EVEN A MAKE A TURN.
#11282151 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK FORD RENTALS (781-231-1945, LOCATED AT 1481 BROADWAY, SAUGUS, MA 01906) WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
#11282346 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. RON TIRAPELLI FORD (4355 W JEFFERSON ST, SHOREWOOD, IL 60431, (815) 725-3033) AND ROD BAKER FORD SALES INC. (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WERE NOTIFIED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. *PM*JB
#11281711 |
SPORADICALLY UPON STARTUP I WOULD GET A POWER STEERING ASSIST FAILURE WARNING WITH CAR REVERTING TO MANUAL STEERING. REBOOTING THE CAR WOULD CLEAR THE FAULT. TOOK IT BACK TO THE DEALER I PURCHASED IT FROM, THEY PULLED CODES AND SAID THEY COULD NOT FIND A PROBLEM. THIS HAPPENED EVERY FEW WEEKS FOR THE NEXT YEAR. LAST WEEK THE FAULT REAPPEARED ACCOMPANIED BY WARNING THAT ADVANCE TRAC NEEDED SERVICING AND DID NOT CLEAR WITH REBOOTS OF THE VEHICLE. CAR WAS STILL DRIVABLE WITH MANUAL STEERING. MADE APPOINTMENT WITH JACK MADDEN FORD IN NORWOOD, MASS TO HAVE THEM REPAIR THE ISSUE ON 26 NOV 2019. I SEE THAT THIS EXACT SET OF FAILURES MATCHES RECALL #15V340000, BUT WHEN I LOOK UP MY VIN, MINE IS NOT INCLUDED IN THAT RECALL. SOUNDS LIKE THE RECALL NEEDS TO BE EXPANDED.
#11280500 |
WHEN TRYING TO START VEHICLE, POWER STEERING ASSIST FAILURE NOTIFICATION COMES ON AND POWER STEERING IS DISABLED. CAR MUST MUST BE TURNED OFF AND RESTARTED TO TURN OFF NOTIFICATION AND ENABLE POWER STEERING. THIS HAS HAPPENED ON SEVERAL OCCASIONS ALREADY. THERE IS A RECALL ON THE POWER STEERING CONTROL MODULE FOR THE 2011 FORD FUSION BUT NOT FOR MY SPECIFIC VIN NUMBER. THE RECALL NUMBERIS 1518. THE DATE NOTED IN REPORT, NOVEMBER 15, 2019 WAS THE LATEST INCIDENT. IT HAPPENED TWICE THAT DAY.
#11280449 |
THE POWER STEERING JUST WENT OUT . I WAS STOPPED AT A STORE , WHEN I WENT TO DRIVE OFF IT WAS VERY HARD TO STEER
#11280185 |
DRIVING TODAY AND POWER STEERING FLASHED ON DASH AND STEERING LOCKED UP COULD NOT TURN THE WHEEL EITHER WAY I SEE THERE ARE A LOT OF COMPLAINTS ON THIS ISSUE AND RECALLS DON'T KNOW WHAT TO DO. WHEN LOOKED UP RECALL USING VIN NOTHING CAME UP BUT I SEE ALL THESE COMPLAINTS THAT ARE EXACTLY WHAT HAPPEN TO MY CAR. VERY DANGEROUS THE STEERING JUST LOCKED UP. THANK GOD I WASN'T GOING FAST BECAUSE MY CHILDREN WHERE WITH ME WHEN THIS HAPPEN. HAD TO TURN CAR OFF AND WHEN STARTED IT AGAIN IT WAS FINE BUT I SEE THAT IT WILL HAPPEN AGAIN AND AGAIN TIL THE CAR WHILE NO LONGER BE DRIVABLE EVERYONE SAID ON HERE. SO WHY IS THIS NOT RECALLED. VERY DANGEROUS ISSUE.
#11279474 |
TWO ISSUES: WHILE DRIVING ERROR MESSAGE MAINTENANCE POWER STEERING NOW CAME ON. AUTOMATIC STEERING WENT. TWICE AGAIN AFTER THE MECHANIC RESET IT. EXTREMELY DIFFICULT TO TURN. COULD BE EXTREMELY DANGEROUS. I TOOK THE CAR TO THE LOCAL DEALER, (WALKER FORD, CLEARWATER, FL) AND ALTHOUGH THERE IS A RECALL IT DOESN'T APPLY TO MY VEHICLE. VERY EXPENSIVE TO FIX, IN THE $2000 RANGE. THE OTHER PROBLEM WHICH IS THE FIRST REASON WE WENT TO THE MECHANIC. THE FRONT END HAS BEEN MAKING NOISES, CREAKING AND CRUNCHING WHEN MAKING TURNS OR COLD. THAT ISSUE NEEDS CONTROL ARM REPLACED WHICH IS CONNECTED TO THE SUBFRAME VERY COSTLY. I HAVE SEEN BOTH THESE ISSUED ADDRESSED IN NUMEROUS COMPLAINTS ONLINE. FRONT SUSPENSION CONTROL ARM PROBLEM OF THE 2012 FORD FUSION 2 FAILURE DATE: 03/02/2019 THIS BELOW IS WHAT HAPPENED IN DETAIL. THE LOW TIRE PRESSURE LIGHT CAME ON INSIDE THE DASH AS I WAS DRIVING...
#11277794 |
THE STEERING ASSIST ERROR CODE CAME ON. THE RECALL SAYS FOR 2011 FORD FUSION . HOW DO I FIND OUT THE PART # THAT IS FAULTY. THE CAR HAS LESS THAN 40,000 MILES ON IT. HOW DO THEY KNOW EVERY PART THAT HAS BEEN PUT ON THAT CAR. IT IS AN ISSUE AND THEY SAY MINE IS NOT ON THE LIST????
#11277632 |
2011 FORD FUSION AFTER STARTING FROM COLD START THE CAR WILL NOT STEER. IT IS STUCK IN LOCK POSITION. THIS HAS HAPPENED AT LEAST THREE TIMES BUT THAT POWERSTEERING ASSIST FAILURE DIDNT COME UNTIL LAST WEEK. WHEELS ARE STRAIGHT NOT NOT TURNED EXTREME LEFT OR RIGHT AND THE STEERING WHEEL WILL STICK IN STRAIGHT POSITION. NOT ABLE TO TURN STEERING WHEEL RIGHT OR LEFT. THIS HAS HAPPENED THREE TIMES THAT I CAN RECALL. I PURCHASED THE CAR WITH 24K IN AUG 2016. THE CAR NOW HAS 64K AND SAT FOR @8MOS LAST YEAR DUE TO THE TOKATA RECALL.I SEE A RECALL BUT MY VIN DOES NOT SHOW UP ALTHOUGH IT HAS THE SAME SYMPTOMS AS OTHER 2011 FORD FUSIONS RECALL 422,814 MODEL YEAR 2011 TO 2013 FUSION, FLEX AND LINCOLN MKS AND MKT, MODEL YEAR 2011 TO 2012 LINCOLN MKZ AND 2011 MERCURY MILAN VEHICLES FOR A POSSIBLE ELECTRICAL ISSUE...
#11277246 |
POWER STEERING ASSIST FAULT WOULD RANDOMLY OCCUR ON START UP. RESTARTING THE VEHICLE RESOLVED THIS UNTIL YESTERDAY IT WENT OUT WHILE DRIVING. IT WENT OUT AT 55 MPH ON A PAVED ROAD. I WAS ABLE TO CONTROL THE VEHICLE AND GET IT HOME. NO AMOUNTING OF RESTARTING SOLVES THIS ANYMORE. IT SEEMS A TON OF PEOPLE ARE HAVING THIS HAPPEN AT A WIDE RANGE OF MILEAGES.
#11277226 |
IN THE MORNING I TURNED ON MY CAR AND THE POWER STEERING WAS SO HARD TO MOVE, STARTED GETTING ERROR MESSAGES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC". THE VEHICLE WAS PARKED WHERE I ALWAYS PARK IT ON THE CITY STREET. I CAN'T MAKE A NORMAL TURN WITHOUT BACK UP SEVERAL TIMES TO MAKE A GOOD TURN. HAVE TO USE 2 HANDS TO TURN AND CURVES CAN'T MAKE IT, HAVE TO SLOW DOWN COMPLETELY. TOOK IT TO THE DEALER BUT SAID IT WAS NOT FIXABLE DUE TO MILAGE.
#11270453 | Crash
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY FAILED. THE DRIVER ATTEMPTED TO TURN THE VEHICLE AND DROVE OFF THE ROAD. THE UNDERCARRIAGE OF THE VEHICLE STRUCK THE GROUND ABRUPTLY AND WAS DAMAGED. THE DRIVER'S NECK WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THEIR HOME WHERE IT LATER FAILED TO RESTART. SONORA FORD (LOCATED AT 13254 MONO WAY, SONORA, CA 95370, 209-532-5593) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE...
#11269878 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S FATHER WAS DRIVING 60 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TAYLOR FORD OF WAYNESVILLE (828-452-5111, LOCATED AT 524 RUSS AVE, WAYNESVILLE, NC 28786) WHERE THE TECHNICIAN REPLACED THE AIR BAGS AND THE DRIVER'S SIDE FLOOR MAT. THE STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO STEERING RECALL. THE FAILURE MILEAGE WAS 73,000.
#11269474 |
INTERMITTENT POWER STEERING ASSIST FAULT LIGHT CAME ON FOR A COUPLE MONTHS RANDOMLY UPON STARTING THE VEHICLE. AFTER TURNING THE VEHICLE OFF THEN BACK ON AGAIN IT CLEARED THE ERROR AND THE STERRING BECAME EASY. AFTER A COUPLE MONTHS OF THIS WHEN TURNING THE VEHICLE ON THE ERROR CAME AGAIN ALONG WITH ADVANCETRAC ERROR AND THE STEERING IS GONE AND THE ERRORS CODES STAY. FORD SAID THE STEERING GEAR NEEDS REPLACEMENT AND IT'S COSTING ME $2,000 TO FIX. NOT SURE WHY IT'S NOT UNDER RECALL SINCE IT'S THE SAME ISSUE AS THE OTHERS AND IT ONLY HAS 39,000 MILES ON IT. $2,000 IS A TON OF MONEY.
#11269162 |
THE STEERING WHEEL STARTED TO JERK. SHORTLY AFTER THIS HAPPENED, THE POWER STEERING STOPPED WORKING ENTIRELY. THE INSTRUMENT PANEL DISPLAYED A NOTICE THAT SAID SERVICE POWER STEERING NOW. THE TCS LIGHT CAME ON WHEN THE POWER STEERING STOPPED WORKING.
#11268960 |
I HAVE PURCHASED FORD FUSION AND FORD FAILED TO HONOR 2011 FORD FUSION NHTSA RECALL ON STEERING, ELECTRIC POWER STEERING, BY FALSELY CLAIMING THAT SOME DAMAGE WAS PREVENTING THEM TO REPLACE THEIR FAULTY STEERING, YET FAILED TO DEMONSTRATE TO DAMAGE.
#11266947 |
POWER STEERING TO THIS CAR WENT ON ME AS I WAS DRIVING HOME FROM WORK. THIS IS VERY DANGEROUS . I SEE I AM NOT THE ONLY ONE THAT IS HAVING ISSUES WITH THIS, THERE NEEDS TO BE A RECALL DONE ON THIS AS I AM NOT PAYING 1800 ON THIS PART WHEN IT ISN'T JUST MY CAR.
#11266978 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING BECAME INOPERABLE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE MANUFACTURER STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER AN UNKNOWN RECALL. THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED TO DAVIS FORD SALES INC. (904 W MAIN ST, FULTON, MS 38843, (662) 862-3711) WHERE IT WAS DETERMINED THAT THE VEHICLE EXCEEDED THE WARRANTY MILEAGE LIMIT; THEREFORE, THE REPAIR WOULD COST $1,300. THE FAILURE MILEAGE WAS 159,000.
#11267152 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE POWER STEERING WAS STIFF AND DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
#11266503 |
WHILE DRIVING ON THE STREET MAKING A SLIGHT TURN MY FORD FUSION 2011 EXPERIENCED FULL ELECTRONIC POWER STEERING FAILURE. EXTREMELY DANGEROUS. I HAD THIS SAME ISSUE 4 YEARS AGO IN DEC. 2015 (46,000 ODOMETER) WITH THE ELECTRONIC STEERING UNIT (PSCM) AND HAD IT REPLACED AND REPROGRAMMED AT THE FORD DEALERSHIP. THIS IS A VERY EXPENSIVE $1800 PART TO HAVE TO REPLACE A SECOND TIME (74,000 ODOMETER). CONTACTED THE FORD SERVICE LINE AND WAS TOLD THERE WAS NOTHING THEY COULD DO.
#11265295 | Crash
THIS CAR HAS BEEN CARRIED IN TWICE FOR LOSING POWER STEERING. IT HAPPENED AGAIN ON 09/28/19 WHERE AN ACCIDENT WAS INVOLVED. POWER STEERING WAS LOST WHILE MAKING A LEFT HAND TURN CAUSING AN ACCIDENT. COULD NOT PULL CODES OFF COMPUTER AS POWER WAS LOST BY ACCIDENT.NO AIR BAGS WERE DEPLOYED NOR DID SEAT BELT ENGAGE
#11258692 |
I WAS DRIVING DOWN THE HIGHWAY ALMOST HOME WHEN A 'POWER STEERING ASSIST FAULTY' NOTIFICATION APPEARED IN THE DASH. AS I APPROACHED MY DRIVEWAY I REALIZED I COULD BARLEY TURN TO GET OUT OF THE HIGHWAY.
#11258289 |
WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP , I PUT ON MY HAZARD LIGHTS AND EASED MY WAY TO THE SHOULDER NOT CAUSING AN ACCIDENT. IT HAPPENED AGAIN AS I WAS COMING HOME I TURNED ONTO MY STREET AND BEFORE I COULD LINE THE STEERING WHEEL BACK TO IT'S PROPER POSITION IT LOCKED UP AGAIN. KNOWING THAT IT HAS AN ELECTRONIC PUMP I AUTOMATICALLY CHECKED THE FUSE. THERE WAS NOTHING WRONG. I HAD IT TOWED TO HAVE IT PUT ON A MACHINE AND I WAS TOLD IT WAS A FAULTY PUMP AND I WAS NOT THE FIRST PERSON THEY HAD TALKED TO ABOUT THIS. SO I'M MAKING THIS CONTACT BECAUSE THIS IS NOT SOME WEARING OUT OF A PART OVER TIME, THIS IS A PART THAT 'NEEDED TO BE RECALLED AND/OR SHOULD HAVE BEEN RECALLED BEFORE IT BECOMES A VERY SERIOUS INCIDENT. I FILE THIS COMPLAINT NOT ONLY...
#11258317 |
TL* THE CONTACT'S FATHER OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HIS FATHER RECEIVED A RECALL NOTICE IN JULY OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT'S FATHER TOOK THE VEHICLE TO ALL AMERICAN FORD (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742, 732-451-3582) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER UPDATED THE ELECTRONIC SYSTEM AND RETURNED THE VEHICLE TO THE CONTACT'S FATHER. RECENTLY, WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED AND THE CONTACT'S FATHER HAD DIFFICULTY STEERING THE VEHICLE. FOR SOME TIME, THE CONTACT'S FATHER WAS ABLE TO RESTART THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE HAD BECOME MORE PERSISTENT. THE CONTACT'S FATHER RETURNED TO THE DEALER AND WAS INFORMED THAT HE WAS NO LONGER ELIGIBLE FOR A RECALL REPAIR. THE CONTACT'S FATHER WAS GIVEN A QUOTE OF $2,200 TO REPLACE THE...
#11257917 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO UNIVERSITY FORD (2532 102 ETHESUS CHURCH RD, CHAPEL HILL, NC) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
#11257667 |
I'M DEALING W/THE SAME THING EVERYONE ELSE IS. FORD KNOWS THE STEERING IS BAD, REPLACES IT & THEN SAYS IT'S ONLY VALID FOR ONE YEAR. NOW, MINE HAS GONE OUT THE SECOND TIME & THEY WILL DO NOTHING. I NEARLY WRECKED MY CAR, W/MY CHILD IN IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STEERING IS RECALLED FOR MY SAME MODEL & YEAR. FORD SAYS MY VIN IS NOT COVERED, SURPRISE! I'VE ALREADY HAD THE STEERING RACK REPLACED ONCE & NOW IT'S OUT AGAIN! """"" 445K VEHICLES RECALLED FOR "POWER STEERING"
#11257320 |
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952) FOR AN UNKNOWN RECALL REPAIR. AFTER THE REPAIR, THE POWER STEERING MALFUNCTIONED AND THE DEALER REPAIRED THE VEHICLE AGAIN. THE FAILURE RECURRED; HOWEVER, THE DEALER WANTED TO CHARGE THE CONTACT $1,576 FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD ONLY PERFORM A RECALL REPAIR ONCE AND/OR UP TO 12,000 MILES. THE DEALER ADMITTED THAT THE RECALL REPAIRS WERE MADE WITH RE-MANUFACTURED PARTS. THE VEHICLE WAS REPAIRED FOR A THIRD TIME AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *CW *JS
#11257442 |
TL* THE CONTACT'S SPOUSE OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT REQUIRED ADDITIONAL EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO GOLF MILL FORD (9401 N MILWAUKEE AVE, NILES, IL 60714, (847) 470-9800) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
#11256576 |
THE POWER STEERING FAILED TO OPERATE CORRECTLY AND THE DASH DISPLAYED A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC SYSTEM" WARNING DURING STARTUP. THE ERROR REPEATED DURING SEVERAL STARTS AND FINALLY BECAME CONSTANT.
#11255686 |
POWER STEERING ASSIST FAULT OCCURRED INTERMITTENTLY. TOOK TO TO DEALER TO HAVE AN OLDER RECALL PERFORMED. SEVERAL DAYS LATER, POWER STEERING FAILED COMPLETELY SHORTLY AFTER STARTING WHILE IN A PARKING LOT. I ALMOST HIT ANOTHER PARKED CAR WHEN I SUDDENLY COULD NOT TURN. APPARENTLY THIS IS A KNOWN ISSUE, I DON'T UNDERSTAND WHY FORD IS PERMITTED TO HAVE THIS PERSIST. THIS IS A SERIOUS SAFETY ISSUE! THERE COULD HAVE BEEN A PERSON WALKING THERE!!!!
#11255920 |
TAKATA RECALL. NO POWER STEERING, SAYING SERVICE ADVANCE TRACK NO POWER STEERING.
#11254065 |
PURCHASED MY CAR FROM FORD IN APRIL 2015, HAVE HAD 0 ISSUES WITH IT, UNTIL THURSDAY EVENING SEPT 5, 2019. ON THE WAY TO WORK, EVERYTHING WAS FINE. LEAVING WORK, EVERYTHING WAS FINE... UNTIL I GOT ON A 55MPH HIGHWAY, IN TRAFFIC, IN HEAVY RAIN (DUE TO HURRICANE DORIAN ENTERING OUR AREA). OUT OF NOWHERE, MY POWER STEERING WARNING AND ADVANCE TRAC LIGHTS CAME ON AND I LOST COMPLETE STEERING FUNCTION IN MY VEHICLE. I AM ALMOST 5 MONTHS PREGNANT AND ALMOST WRECKED IN 2 LANES FULL OF TRAFFIC OF OTHER PEOPLE HEADING HOME FROM WORK IN SUCH WEATHER! UPON RESEARCH, 400,000+ FORD FUSION 2011'S HAVE BEEN RECALLED OVER THIS SAME EXACT ISSUE - YET IT SEEMS THAT NO ONE'S VIN #S MATCH WITH THE RECALLED VEHICLES. YET AGAIN, OVER 2000+ RECENT COMPLAINTS ON NHTSA WEBSITE AS WELL! THIS IS RIDICULOUS - ALMOST 2 YEARS LEFT TO PAY ON MY...
#11253949 |
POWER STEERING WENT OUT WHILE I WAS DRIVING ABOUT 40 MILES PH.. ALMOST WRECKED HEAD ON WITH ANOTHER VEHICLE. FOUND THAT THE STEERING WAS RECALLED AND FORD REFUSED TO HELP. GREENSBORO, NORTH CAROLINA ON A STREET BEFORE COMING TO A CURVE.
#11253716 |
MY CAR WAS 100% FINE WHEN I DROVE TO WORK AND 3 HOURS LATER WHEN I WAS DRIVING FOR LUNCH THERE WAS A MESSAGE THAT THERE WAS A POWER STEERING ASSIST FAULT. THANKFULLY I WAS NOT IN A BUSY AREA BECAUSE I COULD BARELY CRANK MY WHEEL TO TURN. THERE IS A RECALL FOR 2011 FORD FUSIONS BUT MY VIN WAS NOT INCLUDED. YET WITH NO INDICATORS MY POWER STEERING DOES NOT WORK.

Other 2011 FORD FUSION Problem Areas

Air Bags 329 complaints Engine 276 complaints Power Train 260 complaints Vehicle Speed Control 252 complaints Electrical System 194 complaints Fuelpropulsion System 172 complaints Service Brakes 167 complaints Unknown Or Other 104 complaints Electronic Stability Control Esc 93 complaints Fuel System Gasoline 59 complaints Structurebody 46 complaints Wheels 38 complaints Suspension 27 complaints Service Brakes Hydraulic 22 complaints Exterior Lighting 17 complaints Steeringelectric Power Assist System 16 complaints Structurebodydoor 15 complaints Engine And Engine Cooling 13 complaints Wheelslugsnutsboltsstuds 12 complaints Seats 11 complaints Traction Control System 10 complaints Latcheslockslinkagesdoorslatch 9 complaints Latcheslockslinkages 8 complaints Steeringrack And Pinion 8 complaints Power Trainautomatic Transmission 6 complaints Visibilitywiper 5 complaints Electrical System Instrument Clusterpanel 3 complaints Seat Belts 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Tires 3 complaints Visibility 3 complaints Air Bagsfrontal 2 complaints Equipment 2 complaints Equipment Adaptivemobility 2 complaints Equipmentapplianceair Conditioner 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Seatsfront Assemblyhead Restraint 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Air Bagsfrontalpassenger Sideinflator Module 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemignitioncoilspark Plugs 1 complaint Engine And Engine Coolingcooling System 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Otherstoragetank Assemblymounting 1 complaint Hybrid Propulsion System Inverter 1 complaint Lane Departure Assist 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkagesdoorslock 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Steeringcolumn 1 complaint Steeringgear Boxmounting Bracket 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringhydraulic Power Assistpump 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Steeringsteering Control Module 1 complaint Structure 1 complaint Structurebodydoorhandleinterior 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitypower Window Devices And Controls 1 complaint Wheelshub 1 complaint Wheelsrim 1 complaint
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