NHTSA Complaint #11279474 — 2011 FORD FUSION

TWO ISSUES: WHILE DRIVING ERROR MESSAGE MAINTENANCE POWER STEERING NOW CAME ON. AUTOMATIC STEERING WENT. TWICE AGAIN AFTER THE MECHANIC RESET IT. EXTREMELY DIFFICULT TO TURN. COULD BE EXTREMELY DANGEROUS. I TOOK THE CAR TO THE LOCAL DEALER, (WALKER FORD, CLEARWATER, FL) AND ALTHOUGH THERE IS A RECALL IT DOESN'T APPLY TO MY VEHICLE. VERY EXPENSIVE TO FIX, IN THE $2000 RANGE. THE OTHER PROBLEM WHICH IS THE FIRST REASON WE WENT TO THE MECHANIC. THE FRONT END HAS BEEN MAKING NOISES, CREAKING AND CRUNCHING WHEN MAKING TURNS OR COLD. THAT ISSUE NEEDS CONTROL ARM REPLACED WHICH IS CONNECTED TO THE SUBFRAME VERY COSTLY. I HAVE SEEN BOTH THESE ISSUED ADDRESSED IN NUMEROUS COMPLAINTS ONLINE. FRONT SUSPENSION CONTROL ARM PROBLEM OF THE 2012 FORD FUSION 2 FAILURE DATE: 03/02/2019 THIS BELOW IS WHAT HAPPENED IN DETAIL. THE LOW TIRE PRESSURE LIGHT CAME ON INSIDE THE DASH AS I WAS DRIVING SO I DROVE ABOUT TO GET AIR. AFTER I PUT AIR IN THE TIRE,STARTED THE CAR AND IMMEDIATELY GOT A WARNING THAT POWER STEERING NEEDED SERVICING. THEN GOT ANOTHER WARNING THAT ADVANCE TRACK NEEDED SERVICING. ALL HAPPENED AT THE SAME TIME AND THE POWER STEERING WAS COMPLETELY GONE OUT. CONTROLLING RACK NEEDS REPLACING. 2000 THE SERVICE DEPT SAID THE GEAR INSIDE THE POWER STEERING RACK HAS GONE BAD AND THE CONTROL ARMS IT SITS ON HAS WORN OUT THE GEAR THEREFORE NEEDING FRONT LOWER CONTROL ARMS COSTING $1500