2011 FORD FUSION Steering Problems

POWER STEERING STOPPED WORKING WHILE MY WIFE WAS DRIVING HOME ON 6/11/2020. SHE WAS ON A PUBLIC ROAD WHEN SHE WAS UNABLE TO TURN THE STEERING WHEEL EASILY. "POWER STEERING ASSIST FAULT APPEARED IN THE DISPLAY. *TR

WHILE TURNING AND GOING SLOW THE STEERING MAKES A VERY BAD CREAKING SOUND THAT IS IMPOSSIBLE TO IGNORE. HAVE NOTICED MANY OTHER PEOPLE WITH THE SAME PROBLEM ON FUSIONS AND NOBODY KNOWS A FIX. I'M NOT SURE WHO WILL SEE THIS BUT IF IT IS TAKEN INTO ACCOUNT FORD NEEDS TO RECALL THESE AS IT IS VERY COMMON WITH FUSIONS FROM 2010-12. *TR

I OWN A 2011 FORD FUSION HYBRID, IT STARTED MAKING A GRINDING NOISE WHEN TURNING MENTIONED IT TO MY LOCAL FORD DEALER MECHANIC WHO COULDN'T GET IT TO REPLICATE. THAT WAS ON 7/16/18, HE RECOMMENDED AN ALIGNMENT. HAD THAT DONE ON 7/31/18.I WAS NOTIFIED OF AN AIRBAG RECALL, AND WAITING ON PARTS TO HAVE IT SERVICED. THEN AT OIL CHANGE IN AUG 2019 I MENTIONED THAT THE NOISE IS OCCURRING MORE FREQUENTLY WORSE WHEN TURNING LOUDER THE FASTER. HE AGAIN COULDN'T GET IT TO REPLICATE HOWEVER TOLD ME THE POWER STEERING COMPUTER WAS ON A RECALL FOR REPROGRAMMING. ON 10/10/19 I HAD RECALL 15N01 EPAS STEERING EFFORTS REPROGRAM POWER STEERING CONTROL MODULE DONE. AFTER GETTING IT REPROGRAMMED THE NOISES COMPLETELY STOPPED. ITS BEEN LESS THAN A YEAR AND THE NOISE IS BACK AND LOUDER THAN EVER.... BUT WITHOUT DASH LIGHTS ON ITS NOT COVERED BY RECALL! *TR

POWER STEERING ASSIST FAULT - ADAVANCETRAC SERVICE VEHICLE LOOSES ALL POWER STEERING. HAS ONLY HAPPENED WHEN IN PARKED POSITION BUT UNABLE TO DRIVE WITHOUT POWER STEERING AND DOES NOT RESET. COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS A RECALL FOR THE SAME ISSUE BUT NOT THIS VIN# THIS VIN# SHOULD BE INCLUDED. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 47 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS NOT ALIGNED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING FAULT MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER WHILE TURNING THE STEERING WHEEL MEDICAL ATTENTION WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO STATED THE ELECTRIC STEERING WHEEL RACK NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACT AND A CASE WAS OPENED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING).

WHENEVER I TRY TO MAKE A LEFT OR RIGHT TURN MY DASHBOARD LIGHTS UP READING 'POWER STEERING ASSIST FAULT' AND MY STEERING WHEEL LOCKS UP AND I CAN NOT TURN OR DO ANYTHING UNLESS I TURN OFF MY CAR AND TURN IT BACK ON. SOMETIMES I WOULD HAVE TO CONSTANTLY DO THIS TILL I CAN DRIVE. I ALWAYS NOTICE WHENEVER I HAVE MY AC ON IT MAKES MY POWER STEERING ASSIST ACT UP. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN SHE STARTED HER VEHICLE, THE STEERING WHEEL WAS FIRM. THE CONTACT STATED THAT THE STEERING CEASED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK INTO REVERSE DUE TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE SERVICE ELECTRONIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO JOHNSON BROTHERS FORD LOCATED AT 7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

WOULD LOSE POWER STEERING IN THE MIDDLE OF DRIVING. STEERING WHEEL BECOMES TOUGH TO STEER. LOOKED IT UP PSCM RECALL. HAD REPAIRED AT FORD DEALER. SAYS I'M NOT GETTING REIMBURSED BECAUSE CAR WASN'T MADE IN CERTAIN FACTORY. MY CAR WAS MANUFACTURED THE SAME TIMEFRAME OF THE RECALL ALSO. THE RECALL NEEDS TO BE OPENED UP TO MORE MANUFACTURING PLANTS. IT'S THE SAME PROBLEM. GET THIS. EVEN THE REPAIR THAT FORD DEALER MADE. YEAR DOWN THE LINE FAILED AGAIN. I HAVE ALL THE DOCUMENTATION. *TR

MY 2011 FORD FUSION STEERING WENT OUT WHILE I WAS DRIVING ON US 19 PORT RICHEY BY MAIN ST ALMOST CAUSING ME TO BE INVOLVED IN A ACCIDENT I CONTACTED FORD OF PORT RICHEY THEY MADE ME AN APPOINTMENT ON 4/20/20 WHICH I TOOK MY CAR FOR SERVICE IT IS STILL IN THE GARAGE OVER 2 WEEKS LATER TO TELL ME ON 5/ 4/2020 THAT THE RECALL WAS FIXED AT ANOTHER GARAGE IN 2016 I CONTACTED THE OTHER DEALERSHIP WHICH WAS FLAMMER FORD OF SPRING HILL THEY TELL ME ALL THEY DID WAS RESET THE PROGRAMMING IN THE STEERING SO THE STEERING GEAR WAS NEVER REPLACED NOW I AM AGAIN HAVING PROBLEMS I HAVE CONTACTED FORD HIGHER UP FROM THE DEALERSHIP AND THERE SAYING BECAUSE IT WAS REPLACED ONCE AND DUE TO MILES THEY ARE NOT GONNA FIX IT ..A RECALL DOES NOT HAVE A EXPIRATION DATE AND IT IS...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS TOWED TO EDWARDS AUTO SALE CO INC (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (864) 638-3631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WARRANTY HAD EXPIRED AND THAT THE REPAIR WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,180.

DRIVING ON HIGHWAY MAKE A TURN STEERING LOCKS UP ENGINE STOPS HAVE TO PULL OVER AFTER A WHILE STARTS AND DRIVE TO WORK OR HOME NEVER KNOW WHEN IT'LL HAPPEN...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING ASSIST FAULT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GREENWAY FORD (9001 E. COLONIAL DR. ORLANDO FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

DRIVING DOWN THE INTERSTATE IN MY 2011 FORD FUSION SE 2.5L AND A MESSAGE CAME ON THE DASH SAYING SERVICE POWER STEERING. THE STEERING WHEEL BECAME HARD TO TURN. I WENT TO THE FORD DEALERSHIP AND THEY SAID THAT 2011 FORD FUSION STEERING RACK WAS RECALLED BUT WHEN THEY PUT THE VIN INTO THEIR SYSTEM THEY SAID THAT MINE WASN'T COVERED UNDER THE RECALL. IT'S A $1500+ REPAIR. BUT WHY WASN'T ALL 2011 FORD FUSION COVERED UNDER THAT RECALL. THE RECALL NUMBER IS 15S18. AND IT DOES EVERYTHING THAT THIS RECALL LISTS....

I TURNED THE CAR ON AND IN THE LEFT HAND SIDE OF THE DASH IT READ SERVICE POWER STEERING THEN THE LIGHT WENT OFF. DIDN'T COME ON AGAIN FOR 24 HOURS THEN THIS MORNING AND 3/25/2020 I WAS HEADED TO THE DR AND WHEN I STARTED THE CAR THE STEERING WHEEL WAS TIGHT AND THE MESSAGE APPEARED AGAIN SO I CUT IT OFF AND WHEN I STARTED IT AGAIN IT DISAPPEARED AND HAS BEEN FINE FOR NOW. I NOTICED THERE WERE RECALLS FOR THIS ISSUE AND WHEN I CHECKED MY VIN IT SAID 0 RECALLS I JUST BOUGHT THIS CAR ON 11/06/2019. PLEASE HELP

WHILE DRIVING APPROX 25 TO 35MPH MY SERVICE POWER STEERING AND SERVICE ADVANCETRAC LIGHT CAME ON AT THE SAME TIME, AFTER TURNING THE IGNITION OFF THEN BACK ON THEN THE CAR NO LONGER HAD POWER STEERING AND SHOWED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC DEALERSHIP REPLACED RACK AND PINION CONTROL ARMS, AND CHECKED ALL ELECTRICAL CONNECTIONS AND CANNOT FIND THE PROBLEM

TWO WEEKS AGO I NOTICED AFTER STARTING THE CAR I DIDN'T HAVE ANY POWER STEERING FOR FEW SECONDS, THEN IT WORKED FINE. A WEEK AGO WHEN I WENT TO START IT , I HAD NO POWER STEERING AND THE POWER STEERING ASSIST FAULT LIT UP ON THE DASH. I TURNED THE CAR OFF AND RESTARTED, AND EVERYTHING WAS FINE, NO FAULT LIGHT AND STEERING WORKED FINE. IT DID THIS COUPLE MORE DAYS UNTIL MARCH 13, 2020, NO POWER STEERING AT ALL, NOT EVEN AFTER RESTARTING. I'M VERY LUCKY THIS DIDN'T HAPPEN WHEN DRIVING. I'M SURE THERE WOULD HAVE BEEN AN ACCIDENT. I TOOK IT TO REINEKE FORD IN FINDLAY, OH, AND THEY SAID IT NEEDS A WHOLE NEW STEERING RACK, AND MY CAR IS NOT COVERED IN THE RECALL SINCE MY VIN DIDN'T MATCH THE ONE'S THEY ARE COVERING. MY VIN SHOWS MY CAR WAS MADE IN MEXICO. I DON'T...

POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THE VEHICLE HAS NO POWER STEERING, THIS PROBLEM STARTED WHILE I WAS DRIVING THE VEHICLE ON A CITY STREET, EXTREMELY DIFFICULT TO TURN THE VEHICLE ALMOST HITTING 2 OTHER VEHICLES, THIS VEHICLE HAS 40,000 MILES AND HAS ALWAYS BEEN KEPT INSIDE A GARAGE, IT IS A WELL MAINTAINED VEHICLE

I AM HAVING POWER STEERING PROBLEMS. THIS PROBLEM HAS OCCURRED TWO TIMES SINCE I'VE HAD POSSESSION OF THIS CAR FROM JUNE 29TH 2019 TO OUR CURRENT DATE AND YEAR NOW. THE FIRST TIME THIS OCCURRED, I GOT IN MY PARKED CAR, TURNED THE CAR ON AND NOTICED THAT POWER STEERING NOW WAS FLASHING ON MY CAR. I DIDN'T KNOW WHAT THAT MEANT SO AS I PROCEEDED TO DRIVE THE CAR I COULDN'T MOVE THE STEERING WHEEL. IT WAS EXTREMELY HARD AND STILL. THE NEXT DAY I HAD IT TOWED TO A REPAIR SHOP TO BE FIXED. THAT WAS BACK IN OCTOBER OF 2019. SO ON FEBRUARY 14 2020 I HAD MY BROTHER DRIVE TO THE GAS STATION FOR GAS. ON HIS WAY OUT THE STEERING WHEEL BEGAN TO GET STIFF AGAIN MAKING IT HARD FOR HIM TO STEER IT. HE MANAGED TO MAKE IT BACK HOME SAFE CONSIDERING HE DIDN'T...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE POWER STEERING CEASED TO OPERATE AS THE STEERING ASSIST WARNING LIGHT ILLUMINATED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT SPOKE WITH JIM HUDSON FORD 1201 W MAIN ST, LEXINGTON, SC 29072 AND DICK SMITH FORD OF COLUMBIA 7201 GARNERS FERRY RD, COLUMBIA, SC 29209 WHO BOTH PRESENTED ESTIMATES FOR A DIAGNOSTIC TO BE PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

WHENEVER I MAKE A CERTAIN TURN MY WHEEL LOCKS UP AND I CAN NO LONGER TURN WITHOUT WRESTLING MY WHEEL TO TURN. MY DASHBOARD STARTS TO GO OFF AND I GET A MESSAGE 'POWER ASSIST AT FAULT'. I WOULD HAVE TO TURN MY CAR OFF AND ON A COUPLE TIMES FOR ME TO BE ABLE TO DRIVE AGAIN WITHOUT ANY ISSUES. IT GETS WORSE WHEN I'M ABOUT TO PULL OUT FROM A PARKING SPOT, THAT'S WHEN IT MAINLY STARTS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE RACK AND PINION. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

WHEN I PUT MY CAR IN REVERSE FROM A PARKED POSITION, THE SENSOR FOR THE POWER STEERING ELECTRONIC STEERING ASSIST WARNING LIGHT COMES ON AND I STRUGGLE TO TURN THE WHEEL. I HAVE TO SHUT MY CAR OFF AND LET IT SET FOR ABOUT 20 SECONDS AND THEN I CAN DRIVE. SOMETIMES IT TAKES ME TURNING OFF MY CAR TWICE. IT HAS ONLY HAPPENED WHEN I PUT MY CAR IN REVERSE.

OUR 2011 FORD FUSION'S ELECTRONIC POWER STEERING FAILED AND LOCKED UP. FORD HAS RECALLED 455,000. OUR MAKE,MODEL, AND YEAR MATCH BUT FORD TELLS ME OUR VIN DOES NOT. THIS IS A HORRIFIC SAFETY ISSUE. NO WARNING IT JUST GOES OUT. FORD TOLD ME JUST TO KEEP MY RECEIPTS AND MAYBE YOUR VIN WILL BE ADDED TO THE LIST. AND MAYBE GET REIMBURSED. THIS CAN BE OVER 2500.00. TO FIX. ONE VIN IS COVERED ONE IS NOT. THE REPLACEMENT PARTS THROUGH FORD HAVE BEEN UPDATED AS TO FIX THE PROBLEM. THEY DIDN'T TELL ANYBODY THEY DID IT IN A UNETHICALLY. IF YOU BUY YOURS PART(S) FROM DAY NAPA. YOU COULD HAVE THE SAY HORRIBLE PROBLEM. HOW IS THAT EVEN RIGHT.*DT CONSUMER HAD POWER STEERING ANGLE SENSOR REPLACED.*JB

NO POWER STEERING ASSIST. SAYS "POWER STEERING ASSIST FAULT" AND STEERING IS DIFFICULT. VEHICLE WAS IN MOTION

MY WIFE WAS DRIVING OUR 2011 FUSION AND THE POWER STEERING LIGHT CAME ON AND THE WARNING LIGHT STATED TO SERVICE THE POWER STEERING IMMEDIATELY . THE STEERING LOCKED DOWN WHERE SHE COULD NO LONGER CONTROL THE CAR SO SHE PULLED OVER AND I HAD THE CAR TOWED TO THE LOCAL FORD DEALER : STOKES HODGES FORD (1850 JEFFERSON DAVIS HWY GRANITEVILLE, SC 29829) AT MY EXPENSE. THEY CHECKED AND CONFIRMED THAT THIS POWER STEERING RECALL WAS APPLICABLE TO OUR FUSION AND WOULD INSTALL IT. THE SERVICE DEPARTMENT CALLED ME BACK LATER IN THE WEEK AND SAID THAT THEY COULD NOT REPLICATE THE ISSUE AND THAT THE CAR SHOWED NO CODE THEREFORE THEY COULD NOT INSTALL THE RECALL PARTS. MY WIFE ALMOST HAD A SERIOUS ACCIDENT BECAUSE OF THE POWER STEERING ISSUE SO SHE IS AFRAID TO DRIVE THE CAR AGAIN DUE TO HER CLOSE CALL WITH AN ACCIDENT. I...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT DISAPPEARED. RECENTLY THE VEHICLE WAS STARTED AND THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS AND TO (BERGSTROM FORD LINCOLN OF THE FOX VALLEY, 525 S GREEN BAY RD, NEENAH, WI 54956) AND (KAYSER FORD 2303 W BELTLINE HWY, MADISON, WI 53713) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A SOFTWARE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

MESSAGE ON DASHBOARD READS POWER STEERING ASSIST FAULT, THEN A LOSS OF ALL POWER STEERING. POWER STEERING LOSS OCCURRED ONCE WHILE BACKING THE VEHICLE AND ANOTHER WHILE IN FORWARD MOTION AT ABOUT 40 MPH ON A HIGHWAY.

POWER STEERING FAILURE, AS DESCRIBED IN FORD RECALL 15S18, NTSA CAMPAIGN 15V340000. VEHICLE ALERTED THAT POWER STEERING NEEDED TO BE SERVICED WHILE IN MOTION TO A HIGHWAY ON-RAMP. NO ISSUES WITH CONTROL, EXITED HIGHWAY AND RETURNED TO RESIDENCE, PARKED. ATTEMPTED TO DRIVE VEHICLE AN ESTIMATED HOUR LATER, AND HAD A COMPLETE POWER STEERING FAILURE AT IGNITION. VEHICLE ALERTED "SERVICE POWER STEERING NOW". ORIGINAL RECALL WORK WAS COMPLETED IN 2016 @105K, NOW @ 170K COMPLETE PART FAILURE, >65K ON NEW PART... FORD STATES WORK/PART WARRANTY ONLY VALID FOR 12MOS, YET NEW PRODUCT THEY WANT TO SELL ME CARRIES A LIFETIME WARRANTY... $2500 FIX FOR A KNOWN ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED, SERVICE SOON AND THE TRACTION CONTROL WARNING LIGHT WERE ALSO ILLUMINATED. THE CONTACT ALSO THAT WHILE THE VEHICLE WAS BEING REVERSED THE STEERING WHEEL CEASED. THE CONTACT CALLED WOODHOUSE FORD SOUTH LOCATED AT (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. THE CONSUMER STATED THE POWER STEERING ANGLE SENSOR FAILED. THE ENTIRE RACK AND PINION WAS REPLACED. THE VEHICLE'S VIN WAS NOT INCLUDED IN THE SAFETY RECALL.*JS

THE POWER STEERING SUDDENLY FREEZES AND MAKES IT IMPOSSIBLE TO TURN THE STEERING WHEEL.. THIS IS THE 4TH TIME IT HAS HAPPENED. TODAY IT HAPPENED IN A DRIVEWAY, NOT OURS. THERE WAS A WARNING THAT FLASHED, POWER STEERING ASSIST FAULT, AS SHOWN BELOW. WIFE TURNED THE ENGINE OFF. WAITED A FEW SECONDS AND TURNED BACK ON, NO WARNING AND STEERING WHEEL TURNED.

WE HAVE A 2011 FORD FUSION ACCORDING TO CONSUMER REPORTS FORD RECALLED 445,000 FUSIONS AND OTHER MAKES AND MODELS FOR A ELECTRONICA POWER STEERING FAILURE OURS HAS DONE THIS NOW THIS VEHICLE HAS 71,000 MILES ON IT IS ALL AND YOU CANNOT TURN THE STEERING WHEEL I DON'T EVEN KNOW HOW I'M GOING TO GET THIS VEHICLE TO GET REPAIRED I CALLED THE MY LOCAL FORD DEALERSHIP AND THEY SAID THE CONSUMER REPORTS REALLY DOESN'T KNOW WHAT THEY'RE TALKING ABOUT BECAUSE THEY ONLY TAKE A SELECT FEW VIN NUMBERS THAT THEY HAVE THIS PROBLEM OR THIS PROBLEM PART AND OF COURSE OUR VEHICLE DID NOT HAVE THE PROBLEM PART EVEN THOUGH OUR VEHICLE IS ACTING IN THE SAME MANNER AS THOSE THAT DO SO THE FORD MOTOR COMPANY IS BASICALLY COVERING UP PROBABLY THOUSANDS OF VEHICLES THAT ARE OUT THERE RIGHT NOW THAT COULD CAUSE ACCIDENTS COULD CAUSE FATALITIES COULD...

THE ELECTRONIC POWER STEERING HAS COMPLETELY FAILED. THE SAFETY ISSUE THIS CAUSED COULD HAVE BEEN EASILY CATASTROPHIC. GROWING UP IN NON-POWER STEERING YEARS I KNOW THE EFFORT IT TOOK TO STEER, ESPECIALLY WHEN NOT MOVING. HOWEVER, OUR 2011 FORD FUSION , SINCE THE ELECTRONIC POWER STEERING FAILED YOU CAN HARDLY TURN THE WHEEL AT ALL. I AM THANKFUL MY WIFE WAS NOT GOING AT INTERSTATE SPEED AND TRYING TO EXIT WHEN THIS HAPPENED. I LOOKED ON CONSUMER REPORT TO SEE IF ANY OTHERS OR IF ANY RECALLS WERE REPORTED. I FOUND THAT 445,000 WERE RECALLED BY FORD, 2011-2013. MANY MODELS WERE RECALLED FOR THIS SAME PROBLEM. HOWEVER, WHEN I CALLED TWO DIFFERENT DEALERSHIPS THEY SAID OUR 2011 WAS NOT COVERED. THE DEALERSHIP SAID IT WAS ONLY THOSE WITH CERTAIN VIN NUMBERS. SO, OUR VEHICLE NOT ONE OF THE 445,000 RECALLED, HAS THE SAME PROBLEM, SAME SAFETY ISSUES IS NOT COVERED....

ELECTRONIC STEER ASSIST FAULT WARNING CAME ON WHILE SON DRIVING VEHICLE AND POWER STEER WHEN OUT AND HE LOST CONTROL AND ALMOST CRASHED

POWER STEERING ASSIST FALT FAULT NOTICE DISPLAYED INTERMITTENTLY AT STARTUP NORMALLY CLEARING WITH 2ND START. THIS EVENTUALLY RESULTED IN TOTAL FAILURE OF THE POWER STEERING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE HER NEPHEW WAS DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE LOST POWER STEERING FUNCTIONALITY AND DRIFTED TO THE RIGHT OF THE ROAD WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT'S NEPHEW WAS ABLE TO POWER OFF THE VEHICLE HOWEVER IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. A DEALER WAS NOTIFIED AND INFORMED THE CONTACT THE REPAIRS TO REPLACE THE ELECTRONIC POWER STEERING WOULD BE $2,000. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

I STARTED MY CAR UP AND THE WARNING CAME ON SAYING POWER STEERING ASSIST DEFAULT.I CAN NOT TURN THE WHEEL IT IS VERY HARD TO STEER.I BROUGHT THIS CAR USED FROM THE FORD DEALERSHIP ON 09/24/18.MY CAR WAS STATIONARY BUT IT COULD HAVE HAPPEN ON THE HIGHWAY I AM GLAD IT DID NOT AT 70 YEARS OLD I THANK GOD.IT IS THE ELECTRIC POWER STEERING ASSIST IN THESE FORD CARS AND THEY ARE DANGEROUS I WANT MY CAR FIXED BY FORD.

LAST NIGHT WHILE DRIVING THRU THE CITY, A DASHBOARD LIGHT CAME IN INDICATING THERE WAS A PROBLEM WITH MY POWER STEERING AND IT BECAME VERY DIFFICULT TO STEER MY CAR. WHEN I TURNED THE CAR OFF AND THEN RESTARTED IT, THE STEERING WAS NORMAL, BUT A FEW MINUTES LATER, THE STEERING STIFFENED AGAIN AND THE WARNING LIGHT CAME BACK ON. LUCKILY, I GOT HOME SAFELY, WITH A LOT OF EFFORT. BUT, THUS IS A VERY DANGEROUS MALFUNCTION. I UNDERSTAND THAT THERE IS A RECALL ON THIS ISSUE, BUT MY VIN ISN'T INCLUDED. WHY?

SERVICE POWER STEERING LIGHT CAME ON WHILE DRIVING ON THE STREET AND IT WAS HARD TO STEER THE CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT ABOUT 30 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER PULLED INTO THE PARKING LOT AND THE VEHICLE EXPERIENCED THE POWER STEERING FAILURE. THE CONTACT CALLED THE CHARLIE HENDERSON FORD, INC. LOCATED AT 105 U S 90, WAVELAND, MS 395760 AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE NOT COVERED BY A WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

WHILE PULLING OUT OF A PARKING SPOT MY POWER STEERING FAILED -WITH NO POWER ASSIST. I SHUT THE CAR OFF BRIEFLY AND RESTARTED IT AND THE STEERING WAS NORMAL. THE NEXT STOP WAS30 MINUTES LATER AND THE SAME THING HAPPENED EXCEPT THIS TIME THE POWER STEERING DID NOT RETURN. WARNING MESSAGES, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" APPEARED. LOOKING UP RECALL INFORMATION, MY VEHICLE'S PROBLEM EXACTLY MATCHED RECALL # 15V340000 ISSUED IN 2015. HOWEVER, MY LOCAL FORD DEALER STATED MY CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS MANUFACTURED. THE RECALL SEEMS TO BE A SCAM WITH AN "EASY OUT" FOR FORD ON THIS DANGEROUS CONDITION. IT SHOULD BE EXPANDED TO COVER THE REAL-WORLD FORD OWNERS WHO ARE STUCK WITH AN UNSAFE VEHICLE WHILE BEING TOLD THEIR VEHICLE WAS MADE IN THE WRONG FACTORY TO BE COVERED. UNLESS THERE IS AN ACTION TAKEN ON...

ON THIS SATURDAY ON MY WAY TO THE STORE I GOT A ALERT IN THE NOTIFICATION PANEL TO SERVICE MY POWER STEERING. I PARKED IN THE FAMILY DOLLAR PARKING LOT AND WENT IN THE STORE AND GOT SOME POWER STEERING FLUID BUT THERE WAS NO WHERE TO PUT IT SO I RETURNED IT. WHEN I GOT IN THE CAR AND TRIED TO PULL OFF THE STEERING WHEEL WOULDN'T MOVE. IT STILL WONT MOVE NOW.

OIL, ABS, AND TRACTION CONTROL LIGHTS CAME ON. "SERVICE ADVANCEDTRAC" CODE ON DASH. NO POWER STEERING.

I WAS DRIVIN WHEN MY CAR STARTED FLASHING SERVICE POWER STEERING AND SEVICE POWER TRAC. THE STEERING GOT A LITTLE STIFFER, WHEN I STARTED THE CAR BACK AFTER PUTTING GAS IN THE POWER STEERING WAS COMPLETELY OUT. THERE IS A RECALL ON THEM FROM 2010 TO 2015, BUT I HAVE NOT RECIEVED ANYTHING ABOUT IT AND WHEN I SEARCH VIN IT SHOWS THERE IS NO RECALLS. I DONT UNDERSTAND WHY MY FUSION IS NOT RECALLED BUT DOES HAVE THE PROBLEM.

I BEGAN GETTING POWER STEERING FAILURE ERROR MESSAGES ABOUT A YEAR AGO ON MY 2011 FORD FUSION. THEY WOULD ONLY OCCUR WHEN I STARTED MY CAR, BUT I WOULD CUT THE ENGINE OFF AND OPEN THE DOOR AND THE ERROR WOULD GO AWAY. A WEEK AGO, THE ERROR CAME ON AND HAS STAYED. I HAVE NO POWER STEERING AND FORD IS TELLING ME MY VEHICLE IS NOT UNDER RECALL BASED ON THE VIN. IT WILL COST APPROXIMATELY $2,000 TO REPAIR. I DON'T UNDERSTAND HOW THERE IS A RECALL FOR THIS PROBLEM ON 2011 FORD FUSIONS, BUT MY CAR DOESN'T QUALIFY. HOW CAN FORD REFUSE TO REPAIR A KNOWN ISSUE WITH THIS VEHICLE WHEN THEY KNOW THIS IS A PROBLEM THEY CREATED WHEN MANUFACTURING THIS VEHICLE. IF I HAVE TO BUY A NEW CAR, IT WON'T BE WITH FORD WHICH IS FRUSTRATING BECAUSE I LOVE MY CAR.

ON JANUARY 13, 2020 AT APPROXIMATELY 5:30 AM I, [XXX]., WAS DRIVING EAST BOUND ON INTERSTATE 40 LOCATED IN NORTH CAROLINA. I WAS TRAVELING FROM EXIT 47 TO EXIT 123 FOR WORK. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 71 MPH (POSTED SPEED OF 70 MPH). WHILE DRIVING ALONG INTERSTATE 40, JUST WEST OF EXIT 86, MY 2011 FORD FUSION HYBRID'S STEERING SYSTEM LOCKED UP. AT THE MOMENT THE STEERING SYSTEM LOCKED UP IT FORCED ME OFF THE HIGHWAY. I WAS ABLE TO PREVENT THE VEHICLE FROM RECEIVING ANY DAMAGE BY EASING ON THE BRAKES. IT WAS HARD TO CORRECT THE DIRECTION IN WHICH THE VEHICLE HAD BEGAN TRAVELING ONCE THE STEERING SYSTEM LOCKED BUT I DID MANAGE TO GET IT SAFELY STOPPED. I THEN GOT THE VEHICLE TURNED AROUND AND DROVE IT STRAIGHT TO ASHEVILLE FORD. THEY PERFORMED A MULTI-POINT INSPECTION IN WHICH THEY DETERMINED THAT THE STEERING...

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL JERKED TO THE LEFT. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO THE CURB. THE SERVICE POWER STEERING NOW AND ADVANCE TRACK WARNING MESSAGES WERE DISPLAYED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND MEDICAL ATTENTION WAS PROVIDED. THERE WAS NO POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED DUTRO FORD-LINCOLN LOCATED AT 132 S 5TH ST, ZANESVILLE, OH 43701; PHONE NUMBER (740) 452-6334 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 166,000.

I DROVE MY CAR TO THE NEXT TOWN OVER RUNNING ERRANDS AND MY FUSION MAKES AN ALARM SIMILAR TO A LOW FUEL BUT MORE URGENT SOUNDING. THE CLUSTER READS SERVIVLCE POWER STEERING NOW AND SERVICE ADVANCE TRAC. I LOST POWER STEERING/ ASSISTANCE AND WITH ADVANCE TRAC OFF I KNOW I HAVE NO STABILITY CONTROL OR TRACTION CONTROL. LUCKILY I WAS DRIVING BECAUSE I CAN SAY WITH CONFIDENCE MY WIFE COULD NOT HAVE TURNED THE CAR OFF THE ROAD TO SAFETY WITH IT BEING FRONT WHEEL DRIVE. WE ARRIVED AT OUT DESTINATION AND MY ARMS WERE BURNING FROM FIGHTING IT INTO A TIGHT PARKING SPOT. I LEFT IT OFF FOR A WHILE AND TRIED AGAIN AND THE SERVICE POWER STEERING NOW WARNING WAS BACK. I BUILT UP THE STRENGTH TO MAKE THE DRIVE BACK HOME. ENTERING THE ROAD AT 10 MPH THE SERVICE ADVANCE TRAC NOW WARNING GOES OFF. WE MADE...

DRIVING HOME FROM WORK. INTERSTATE HIGHWAY. SERVICE ADVANCE TRAC LIGHT CAME ON. SHORTLY AFTERWARDS, SERVICE POWER STEERING CAME ON. LIGHTS ON DASH SHOWING YELLOW CAR SWERVING. SLOWED DOWN TO MAKE SENSE OF IT AND STEERING WHEEL WOULD NOT TURN WITHOUT GREAT EFFORT. 1 WEEK BEFORE THIS, SERVICE ENGINE LIGHT WAS ON AND LOCAL GARAGE TOLD ME THE CODE SAID PROBLEM WITH FUEL CAP(WHICH IT DOES NOT HAVE). NOW I HAVE LOOKED AT RECALLS AND FORD SAYS MY CAR WAS BUILT IN AUGUST,2010, BUT VIN COVERED ON THIS RECALL STARTS IN SEPTEMBER, 2010.SO NOW CAR IS DISABLED AND HAVE TO PAY TOW CHARGES TO GET IT HOME, THEN TO DEALERSHIP WHERE IT LACKS BEING COVERED BY A FEW DAYS, THEN ALMOST $2000 IN REPAIRS THAT I CAN'T AFFORD. LUCKY NO ONE WAS INJURED OR KILLED.