NHTSA Complaint #11323637 — 2011 FORD FUSION

MY 2011 FORD FUSION STEERING WENT OUT WHILE I WAS DRIVING ON US 19 PORT RICHEY BY MAIN ST ALMOST CAUSING ME TO BE INVOLVED IN A ACCIDENT I CONTACTED FORD OF PORT RICHEY THEY MADE ME AN APPOINTMENT ON 4/20/20 WHICH I TOOK MY CAR FOR SERVICE IT IS STILL IN THE GARAGE OVER 2 WEEKS LATER TO TELL ME ON 5/ 4/2020 THAT THE RECALL WAS FIXED AT ANOTHER GARAGE IN 2016 I CONTACTED THE OTHER DEALERSHIP WHICH WAS FLAMMER FORD OF SPRING HILL THEY TELL ME ALL THEY DID WAS RESET THE PROGRAMMING IN THE STEERING SO THE STEERING GEAR WAS NEVER REPLACED NOW I AM AGAIN HAVING PROBLEMS I HAVE CONTACTED FORD HIGHER UP FROM THE DEALERSHIP AND THERE SAYING BECAUSE IT WAS REPLACED ONCE AND DUE TO MILES THEY ARE NOT GONNA FIX IT ..A RECALL DOES NOT HAVE A EXPIRATION DATE AND IT IS A DEFECT IN THE VEHICLE I AM TRYING TO GET THIS TAKEN OF AND I AM NOT HAVING ANY LUCK ITS ONLY FAIR THEY FIX THERE DEFECTIVE PART GOD FOR BID I WOULD OF BEEN IN AN ACCIDENT .SO I AM ASKING FOR FORD TO FIX THE STEERING RECALL NUMBER 15N01 OR 15S18 BOTH RELATED TO THE STEERING. *TR