NHTSA Complaint #11621751 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11621751
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 162,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V001000 (Air Bags). The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. The contact was able to drive to the residence by using manual strength to steer the vehicle. Additionally, the contact stated that while driving at various speeds, the transmission was slipping. The transmission warning light was illuminated. The contact also stated that the doors and the windows had failed to operate as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 162,000.

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