NHTSA Complaint #11310085 — 2011 FORD FUSION

WE HAVE A 2011 FORD FUSION ACCORDING TO CONSUMER REPORTS FORD RECALLED 445,000 FUSIONS AND OTHER MAKES AND MODELS FOR A ELECTRONICA POWER STEERING FAILURE OURS HAS DONE THIS NOW THIS VEHICLE HAS 71,000 MILES ON IT IS ALL AND YOU CANNOT TURN THE STEERING WHEEL I DON'T EVEN KNOW HOW I'M GOING TO GET THIS VEHICLE TO GET REPAIRED I CALLED THE MY LOCAL FORD DEALERSHIP AND THEY SAID THE CONSUMER REPORTS REALLY DOESN'T KNOW WHAT THEY'RE TALKING ABOUT BECAUSE THEY ONLY TAKE A SELECT FEW VIN NUMBERS THAT THEY HAVE THIS PROBLEM OR THIS PROBLEM PART AND OF COURSE OUR VEHICLE DID NOT HAVE THE PROBLEM PART EVEN THOUGH OUR VEHICLE IS ACTING IN THE SAME MANNER AS THOSE THAT DO SO THE FORD MOTOR COMPANY IS BASICALLY COVERING UP PROBABLY THOUSANDS OF VEHICLES THAT ARE OUT THERE RIGHT NOW THAT COULD CAUSE ACCIDENTS COULD CAUSE FATALITIES COULD CAUSE SOME MAJOR SAFETY PROBLEMS BECAUSE IF IT GOES OUT WHEN YOU'RE DRIVING IT YOU CANNOT HARDLY JUST BARELY TURN THE STEERING WHEEL YOU'RE IN A BAD SHAPE I AM A 100% DISABLED AMERICAN VETERAN AND THIS IS VERY DIFFICULT FOR ME TO EVEN TRY TO TURN THE WHEEL I UNDERSTAND THAT THE NTSB AND THE DOT OF THE FEDERAL GOVERNMENT ARE INVESTIGATING FORWARD ON THIS PROBLEM I HOPE YOU CONTINUE TO DO THIS AND SEE THAT THIS IS A SAFETY PROBLEM THIS ISN'T LIKE A A LEAKY VALVE COVER GASKET THIS IS A SAFETY PROBLEM THAT'S GOING TO CAUSE PEOPLE TO BE KILLED I HOPE AND PRAY THAT YOU WILL CONTINUE TO PUSH FORWARD IN THIS MATTER BECAUSE I'M NOT HAVING ANY SUCCESS AT ALL AT THE CONSUMER LEVEL I AM THANKFUL THAT PRESIDENT TRUMP IS IN OFFICE THAT HE BELIEVES IN THE PEOPLE SO I HOPE AND PRAY THAT HIS DEPARTMENTS FIGHT FOR THE CONSUMER I APPRECIATE YOUR TIME