NHTSA Complaint #11302201 — 2011 FORD FUSION

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT ABOUT 30 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER PULLED INTO THE PARKING LOT AND THE VEHICLE EXPERIENCED THE POWER STEERING FAILURE. THE CONTACT CALLED THE CHARLIE HENDERSON FORD, INC. LOCATED AT 105 U S 90, WAVELAND, MS 395760 AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE NOT COVERED BY A WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.