2011 FORD FUSION Steering Problems

The contact owns a 2011 Ford Fusion. The contact stated while driving 55 mph, the steering wheel locked up and the vehicle became difficult to steer. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the power steering control module needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 64,175.

In my car service advancetrac service power steering. The wheel locked up and i wasn’t able to steer. A mechanic checked it out. No Nothing popped up until the day it stopped i got it fixed the mechanic said the rack & pinion need to be replaced and then a month later the same thing happened again. I been looking into the problem online and thousands of other people is having the same problem with their car and no one seems to know how it’s supposed to be fixed. Or what’s even causing it .

The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the service power steering now and service advanced track warning lights flashed on the instrument panel. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 151,000.

POWER STEERING FAILURE !! JUNE 2020 this same thing happend and I was lucky enough to have the recall and have it covered . Fast forward to TODAY my power steering went and the advanced trac appeared on message screen.

The contact owns a 2011 Ford Fusion. The contact stated that after entering and starting the vehicle, the contact attempted to make a turn to exit the parking spot however, the vehicle loss power steering functionality. The power steering warning light was illuminated. The contact drove the vehicle to the residence with manual steering. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired due to the cost of the replacement part. The manufacturer was made aware of the failure. The failure mileage was 48,115.

The contact owns a 2011 Ford Fusion. The contact stated while driving 35 mph, the power steering failed not allowing the contact to steer the vehicle. The contact stated that the service traction control and service power steering warning lights were illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under a recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 126,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving 60 mph, the contact loss control of the vehicle and was not able to steer the vehicle. The contact stated that the battery and power steering warning light were illuminated. The vehicle was taken to the local dealer where it was diagnosed with the rack and pinion needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was informed of the failure and informed the contact that the recall already had been serviced and the vehicle was out of warranty. The failure mileage was approximately 108,000.

We were driving and the power steering went completly out as discribed by other customers. I took the car to a Ford dealer in Barnwell Sc. Who told me the recall has never been repaired I called Ford because of the miles the dealer was told it was not under the recall despite the car being in for other recalls in the past. I spoke with someone in Manilla on a bad line that I could barely understand. She first told me the car had been serviced for the same issue back in Jan 5 2017 however the part had not been replaced. Despite a 10 year warranty on the fix it was over the mileage. Which it was over 150000 at the time of recall repair. She then tells me the fix was done and there was no mileage limit. So I repeatedly asked which is it to no...

The power steering failed while driving this vehicle. Our local Ford dealer said that recall expired a month ago. I called Ford customer service to get more information. I was told that recall #15S18 was repaired on July 29, 2015. Ford would not pay for repair unless a second safety recall was issued on the faulty repair completed. The repair only lasted 6 years and there is only 107000 on this vehicle.

After turning on my car, but before shifting to drive, the dashboard informed me that the Power Steering system had failed. I tried turning off the car and cranking it back up, to no avail. I called the Ford dealership in my area and they told me that there was a recall for this issue and they would take care of it. I made an appointment for the next day (Friday 6/18/2021) and took it in. I was forced to drive it to the dealership without power steering, because they informed me they did not offer towing services. They did not call me until Monday 6/21/2021 to tell me that the part is not covered under the recall and the warrantee had expired. They told me to call customer service, which I did. They informed me that the previous owner of the car had it inspected in 2015 and Ford...

The power steering assist fault alarm comes on when I start the car and the power steering does not work.

The contact owns a 2011 Ford Fusion. The contact stated that while operating the vehicle the power steering had failed and the steering wheel became difficult to turn in either direction. In addition, the check engine and traction control warning lights had illuminated. The vehicle was towed to an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the vehicle had previously been serviced under the NHTSA Campaign number 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 170,000.

The contact owns a 2011 Ford Fusion. The contact stated while starting the vehicle, the power steering assist failure message was displayed on the instrument panel. The vehicle was towed to the residence. The contact stated that the vehicle was taken to the dealer three weeks ago for an air bag recall repair and reprogramming of the power steering control module. The dealer and another dealer Parkway Ford (2104 Peters Creek Pkwy, Winston-Salem, NC 27127) were made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer to be diagnosed. The failure mileage was 123,329.

The contact owns a 2011 Ford Fusion. The contact stated while driving 30 mph, the “service power steering” message displayed on the instrument panel. The contact restarted the vehicle later that day, the "service power steering now" message was displayed on the instrument panel, and the contact loss power steering functionality. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. Neither the manufacturer nor the dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving 5 mph, the steering wheel became difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was not yet diagnosed. The manufacturer was not informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 33,454.

Steering wines very bad and steering wheel will not return after turning unless you turn it back straight. The rack seems to be out of it.

Steering wheel locked up while trying to back out of a parking space. Got warning message on the dash "Power Steering Assist Fault" Could not turn wheel so could have cause an accident. Have not had the problem looked at yet as it just happened 10 minutes ago. The fault message was only visible AFTER the steering wheel locked up. I had no prior warning of the steering failure.

The steering wheel locked on me while I was driving. There was a recall on the power steering a few years ago and I got it fixed in August of 2016. It seems this part is still failing in the vehicle. FORD said it os no longer under warranty even though the part was recalled. I was fortunate that I was near my home and not on the highway. The car has been towed to El Centro Motors.

THE POWER STEERING HAS SPORADICALLY FAILED TWICE WITHIN THE PAST MONTH WHILE DRIVING AT LOW SPEED (ONCE AT A GAS STATION, ANOTHER WHILE MAKING A RIGHT TURN AT A STOP SIGN). THE INCIDENT WITH THE STOP SIGN ALMOST CAUSED A COLLISION BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. I IMMEDIATELY TURNED ON MY HAZARD LIGHTS AND DRIFTED TO A CURB ACROSS THE STREET. TURNING THE VEHICLE OFF AND BACK ON RESTORES POWER TO THE STEERING WHEEL. THE STEERING WHEEL IS NEAR IMPOSSIBLE TO TURN WHEN THE POWER FAILS. I TOOK IT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I NEEDED A NEW STEERING RACK. THEY ASKED FOR ~$1500 TO REPLACE THE STEERING RACK (I DECLINED). I RESEARCHED RECALLS ON THE 2011 FORD FUSION AND FOUND THAT THERE WAS A RECALL FOR STEERING FAILURE. UNFORTUNATELY, MY VEHICLE'S VIN IS NOT INCLUDED IN THAT RECALL.

MESSAGE CENTER INDICATED POWER STEERING ASSIST FAULT AND THERE WAS A COMPLETE LOSS OF STEERING.. THIS VEHICLE IS A 2011 BUT HAS ONLY 46,000 MILES ON IT.; TOOL IT TO FORD DEALER FOR DIGINOSTIC AND THEY SAID NO CODE AND STEERING RACK NEEDED REPLACED AT MY EXPENSE SINCE THE RECALL WAS ONLY FOR 10 YEARS.

EVERY TIME I TRY TO PARK OR GET OUT A PARKING AREA MY POWER STEERING ASSIST FAULT, BRIGHTS UP MY DASHBOARD AND I CAN'T MOVE OR CONTROL MY CAR WITHOUT TURNING MY VEHICLE COMPLETELY OFF. EVEN SHARP TURNS OR QUICK U TURNS MY WHEEL LOCKS UP. WHENEVER I'M IN MOTION WHETHER IT BE SLOW OR ACCELERATING IT LOCKS UP NO MATTER WHAT AND THE ONLY SOLUTION IS FOR ME TO TURN MY CAR OFF AND ON AND EVEN THEN IT WON'T ALWAYS WORK.

GOT A FLAT TIRE, PUT THE SPARE TIRE ON. WHEN WE RESTARTED THE CAR, THE POWER STEERING WAS OUT.

EVER SINCE FORD MOTOR CO. INSTALLED A NEW STEERING BOX DUE TO ONE OF THE PAST RECALLS, THE STEERING LOCKS UP AT RANDOM BUT MAINLY WHEN BACKING UP AND TURNING AT THE SAME TIME. HOWEVER, IT HAS LOCKED UP WHEN TRAVELING WITHIN TRAFFIC (IN THE CITY AND FREEWAY) WHICH IS VERY SCARY.

TL* THE CONTACT'S NIECE OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER NIECE WAS DRIVING APPROXIMATELY 15 MPH THROUGH A ROUNDABOUT, THE VEHICLE LOSS POWER STEERING ASSIST WITH A MESSAGE ON THE INSTRUMENT PANEL. THE STEERING WHEEL STIFFENED. THE VEHICLE BEGAN TO DRIVE FORWARD WHILE SHE WAS ATTEMPTING TO TURN THE STEERING WHEEL. THE CONTACT'S NIECE WAS FORCED TO COME TO A COMPLETE STOP TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE THEN RESUMED NORMAL DRIVING FUNCTIONALITY. HER NIECE THEN TOOK THE VEHICLE TO BELL FORD (1200 NJ-27, WOODBRIDGE TOWNSHIP, NJ 07067) WHERE THEY INFORMED HER OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS UNDER WARRANTY FOR THE POWER STEERING FAILURE. THE CONTACT THEN CALLED MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE...

THE 'POWER STEERING ASSIST FAULT' WARNING LIGHT STARTED COMING ON SPORADICALLY AS OF 3-25-2021 WHEN I START MY CAR. IF I TURN THE CAR OFF AND TURN IT BACK ON, THE WARNING MESSAGE GOES AWAY. I READ THE FORD DID A RECALL ON SOME 2011 FORD FUSIONS FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED IN THE RECALL. IF MY FUSION IS HAVING THE VERY SAME PROBLEM AS THE RECALLED FUSIONS, I DO NOT UNDERSTAND WHY MY FUSION IS NOT INCLUDED IN THE RECALL.

MY LOCAL FORD DEALERSHIP REPLACED THE STEERING BOX A COUPLE OF YEARS AGO AND EVER SINCE THE CAR'S STEERING LOCKS UP WHEN I TURN THE STEERING TO THE RIGHT QUITE A WAYS AND TRY TO PARALLEL PARK IN REVERSE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 5 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT HER RESIDENCE. THE CONTACT STATED THAT SHE EXPERIENCED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED THREE TIMES PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,343. *DT*DT THE CONTACT HAS STATED THAT THE PROBLEM OCCURRED ONCE WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF 70MPH. THE CONTACT STATED THAT THEY WERE ALMOST IN A COLLISION AND WERE STUCK ON THE HIGHWAY, WAITING TO...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED MAKING THE VEHICLE UNDRIVEABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND UNLOCK THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING CEASED. THE CONTACT RESTARTED THE VEHICLE FOR THE POWER STEERING TO FUNCTION PROPERLY. THE FAILURE BECAME MORE PERSISTENT OVER TIME. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED ALONG WITH AN UNKNOWN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (256) 513-4597) WHO STATED THAT THE KEY NEEDED TO BE REPLACED. ADDITIONALLY, A SPECIAL TOOL WAS NEEDED TO REMOVE THE CODE THE VEHICLE WAS DISPLAYING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

WE WERE DRIVING DOWN THE ROAD WHEN AN ERROR POPPED UP ON THE CARS SCREEN SAYING SERVICE POWER STEERING WE PULLED OVER INTO A GAS STATION TURNED THE CAR OFF CAME BACK TO TURN IT ON AND THE STEERING WHEEL WAS PRACTICALLY IMPOSSIBLE TO MOVE. THIS IS THE SECOND TIME THIS HAPPENS. LAST TIME THE SAME EXACT THING HAPPENED OUT OF NOWHERE COMPLETELY UNEXPECTED. WE TOOK IT TO THE FORD DEALER AND WE'RE TOLD IT WAS A RECALL AND THEY FIXED IT. I FIND IT TO BE EXTREMELY DANGEROUS THAT THIS ISSUE IS HAPPENING ONCE AGAIN SUCH A SHORT TIME LATER. SPECIALLY BEING THAT THIS IS A CAR THAT BARELY GETS ANY USE. THANK GOD WE WERE NOT ON A HIGHWAY BECAUSE IT'S SUCH A DANGEROUS SITUATION. ATTACHED IS A PICTURE OF THE PAPERWORK WE RECEIVED WHEN THE PROBLEM WAS SUPPOSEDLY RESOLVED 2 YEARS AGO. WE ARE NOW BEING TOLD...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE TURNING RIGHT INTO A PARKING SPACE, THE CONTACT NOTICED THE POWER STEERING ASSIST FAULT LIGHT WAS ILLUMINATED. THE VEHICLE WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO LINDSEY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, 888-457-7005) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWERING STEERING GEAR NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO KOONS FORD (3111 AUTOMOBILE BLVD SILVER SPRING MD, 20904) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER STEERING FAULT MY CAR I COULDN'T STEER THE CR

WHILE DRIVING SLOWLY INTO A PARKING LOT TO CHECK REAR WHEEL SOUNDS, MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE DASH. EXTREMELY DIFFICULT TO TURN WHEEL AND COULD NOT BACKUP. DEALER DIAGNOSIS ON 2/23/21 WAS "REAR CALIPERS SEIZED" AND STEERING GEAR NEEDS REPLACEMENT.

ANOTHER FUSION WITH POWER STEERING ASSIST NOT FUNCTIONING. RECALL 15S18 NOT APPLYING TO MANY OF THE DEFECTIVE STEERING VEHICLES. HOW CAN ONLY SELECT VEHICLES ONLY BE EFFECTED WITH THE SAME PARTS ON ALL? PRAYING FOR A MIRACLE NO ONE LOSES THEIR OR A FAMILY MEMBER LIFE OR LIVES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GATEWAY FORD (1055 W ANDREW JOHNSON HWY, GREENEVILLE, TN 37745) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THREE MONTHS LATER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA AND FORD CHERRY PICKED SEVERAL MODELS OF 2011/2012 FUSION MODELS OUT OF A POWER STEERING RACK SENSOR RECALL. IF YOU CHECK ENOUGH BLOGS YOU WILL FIND THAT THIS LEAVES OUT TENS OF THOUSANDS OF VEHICLES AND MANY HAVE EXPERIENCED LOSS OF POWER STEERING INCLUDING MYSELF. I REPLACED OUT OF POCKET ONE TIME AND 50000 MILES LATER THE ISSUE RETURNED. FORD SHOULD BE ASHAMED FOR THIS. NEVER AGAIN.

POWER STEERING WENT OUT AND IT'S VERY DANGEROUS

THE POWER STEERING ASSIST QUIT WORKING FOR MULTIPLE SECONDS MULTIPLE TIMES OVER A PERIOD OF 5 YEARS WHILE THE VEHICLE WAS STILL UNDER THE EXTENDED 10 YEAR WARRANTY AFFORDED US VIA THE SAFETY RECALL 15S18. EACH TIME WE BROUGHT THE VEHICLE IN TO BE CHECKED FOR DTCS, THERE WERE NO DTCS PRESENT PROBABLY BECAUSE THE FAILURE WOULD ONLY OCCUR FOR ABOUT 3 SECONDS. NOT LONG ENOUGH TO SET A DTC. AT TEN YEARS AND 28 DAYS AFTER THE IN SERVICE DATE OF THE VEHICLE THE POWER STEERING ASSIST FAILED FOR ABOUT 15 SECONDS, JUST LONG ENOUGH TO SET A DTC. WHEN THE RACK FAILED, THE STEERING WAS NEARLY IMPOSSIBLE TO TURN AND MAY HAVE RESULTED IN AN ACCIDENT IF THE FAILURE WOULD HAVE OCCURRED WHILE ACTUALLY DRIVING DOWN THE ROAD. LUCKY FOR US WE WERE STILL IN THE DRIVEWAY IN GEAR BUT NOT MOVING. FORD DIAGNOSED THE PROBLEM AS A...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE ELECTRIC POWER STEERING FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE POWER STEERING AMD STABILITY TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOB-BOYD FORD (2840 N COLUMBUS ST, LANCASTER, OH 43130, (740) 654-1122) WHERE IT WAS DIAGNOSED WITH NEEDING THE SOFTWARE TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.

THERE WAS A SAFETY RECALL FOR THE 2011 FORD FUSION, HOWEVER, I PUT MY VIN INTO FORD'S SYSTEM TO ACCESS THE POWER STEERING ASSIST FAILURE RECALL, AND IT DOES NOT COME UP. THE 2011 FORD FUSION AND OTHER YEARS WERE RECALLED BY FORD, YET IT DOESN'T SHOW FOR MY CAR. I NEED THIS REPAIR COMPLETED, AS THIS VEHICLE IS UNSAFE IN ITS CURRENT STATE. I WAS DRIVING THE VEHICLE ON THE CITY STREETS AND THE HIGHWAY, IT LOST ALL STEERING CONTROL. I WAS IN FEAR OF MY LIFE. I COULD BARELY TURN THE STEERING WHEEL AND HAD TO MANEUVER TWO LANES OF TRAFFIC TO COME TO A STOP. I HAVE NOT HAD THE CAR FOR LONG, YET IT SITS IN THE GARAGE BECAUSE IT IS UNSAFE AND UNDRIVEABLE. I NEED TO KNOW WHY MY 2011 FORD FUSION IS NOT COVERED. FORD KNEW ABOUT THE FAULTY STEERING RACKS IN THESE VEHICLES...

TWICE IN THE PAST YEAR, I HAD A POWER STEERING ASSIST FAIL WHEN IT WAS PARKED AT A STORE. THE FIRST TIME, IT WAS OKAY AFTER I LET IT SIT FOR 1/2 HOUR. LAST WEEK, WHEN I GOT IN MY CAR, IT FAILED AGAIN. I WAS ABLE TO DRIVE IT 8 MILES AND PARKED IT AT THE DEALER. THEY COULDN'T SCEDULE IT TIL MARCH. I HAD TO GO HOME 20 MILES AWAY. WHEN I GOT BACK IN, IT WAS OKAY. HAS THERE BEEN A RECALL? OR SHOULD I HAVE MY MECHANIC LOOK AT IT?

I WAS DRIVING ON MY WAY HOME AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. BECAUSE OF THIS I HIT A CURB AND POPPED A TIRE BUT LUCKILY NO ONE WAS HARMED. I LOOKED INTO THE ISSUE AND SAW MANY OTHERS HAVE HAD SIMILAR PROBLEMS AND I DISCOVERED THAT THERE WAS A RECALL FOR THAT SAME PART (RECALL #15S18). I CONTACTED MY LOCAL FORD DEALERSHIP AND THE SERVICE MANAGER LAUGHED AT ME SAYING IT WAS MY FAULT FOR HITTING THE CURB AFTER TELLING HIM I HIT THE CURB BECAUSE THE STEERING WENT OUT. AFTER MORE DISCUSSION THEY REFUSED TO GRANT THE RECALL BECAUSE I WAS ONE MONTH PAST THE WARRANTY DATE AND IT WOULD COST OVER $2000 TO FIX. IF THIS WERE TO HAVE HAPPENED TO ME ON THE HIGHWAY I COULD HAVE BEEN KILLED. LUCKILY IT WAS ON A STREET CLOSE TO MY HOME. ALTHOUGH I WASN'T...

WHILE DRIVING WITH MY THREE CHILDREN THE POWER STEERING WENT OUT ON THE CAR. I WAS ABLE TO GET THE CAR HOME WITHOUT AN ACCIDENT. I COULD NOT PARK ON THE STREET AS THE LACK OF POWER STEERING MADE IT IMPOSSIBLE. ONCE PARKED WE TURNED THE CAR OFF AND STARTED TO LOOK INTO POSSIBLE PROBLEMS.

2011 FORD FUSION. POWER STEERING ASSIST FAULT APPEARED MANY TIMES WHEN STARTED THE VEHICLE. THE MESSAGE TENDS TO DISAPPEAR BY TURNING OFF/ON THE VEHICLE. ONE TIME STEERING LOST POWER WHILE DRIVING AT 30MPH. TURNED THE VEHICLE OFF/ON ON MIDDLE OF THE ROAD AND THEN THE ISSUE DISAPPEARED. HAVE NO CONFIDENCE NOW IN DRIVING THIS VEHICLE. OWN THIS VEHICLE FOR ONE YEAR AND 173100 MILE ON IT.

POWER STEERING ASSIST FAULT BEGAN TO APPEAR RANDOMLY, SAME AS DESCRIBED FOR THE OTHER RECENT COMPLAINTS. USUALLY CAN BE CLEARED BY TURNING OFF/ON, BUT A DEFINITE SAFETY ISSUE IF IT OCCURS WHILE DRIVING.

WHEN THE VEHICLE IS FIRST STARTED, THERE IS POWER STEERING. THEN AFTER DRIVING FOR 5 MINUTES OR SO, IT LOSSES POWER STEERING AND GOES INTO MANUAL STEERING MODE. THIS HAPPENED 3 OR 4 TIMES AND NOW THERE IS NO POWER STEERING AT ALL. THERE WAS A RECALL DEALING WITH THIS ISSUE IN 2015 BUT I DID NOT OWN THIS VEHICLE AT THIS TIME AND AM UNSURE IF THE RECALL WAS REPAIRED. THE CAR ONLY HAS 140,000 MILES.

LOSS OF POWER STEERING AND CONTINUED INTERMITTENT POWER STEERING ASSIST FAULT AFTER REPROGRAMMING . FORD AND LOCAL DEALERSHIP ART HILL FORD REFUSE TO ACKNOWLEDGE ISSUE AS AN ACTIVE RECALL AFTER PERFORMING PROGRAMMING INSTEAD OF GEAR REPLACEMENT BACK ON 02/17/18

WHEN I BROUGHT THE 2011 FORD FUSION THE POWER STEERING FAULT CAME ON AND WENT ON AND OFF AND HAD CAR LOOKED AT THEY DID NOT DETECT A PROBLEM THIS WAS LIKE 11/2018 AND THEN LATER ON IN FACT YEARS LATER THE POWER STEERING FAULT CAME ON AND OFF AND FINALLY STAYED ON WITHOUT GOING OFF. IT WAS DIFFICULT TO STEER CAR. WAS ON THE ROAD HAD TO BE VERY CAREFUL DRIVING HOME. I HAD THE CAR LOOKED AT AND FOUND OUT THAT THERE WAS A RECALL BUT IT HAS SINCE EXPIRED FOR A RACK AND PINION AND THAT I WOULD BE LIABLE FOR THE COST TO REPAIR. THE FIRST PART OF THE RECALL WAS TO TRY TO RESET IT BUT IN MY CASE IT DID NOT WORK SO I WAS OUT OF 160 AND HAD TO PAY FOR FURTHER REPAIR A RACK AND PINION, WHICH WAS IN UPWARDS OF...

WHILE IN MOTION, THE VEHICLES POWERED STEERING GAVE OUT - WITH THE FAILURE OF 'SERVICE ADVANCED TRACK'. TURNING THE WHEEL BECOMES NEARLY IMPOSSIBLE - IT'S EXTREMELY DANGEROUS. OFTEN, BEFORE THE 'SERVICE ADVANCE TRACK' FAILURE, WHEN STARTING UP THE CAR, IF I STARTED TURNING IT WOULD FLASH A WARNING RELATED TO THE STEERING - I HAVE TO WAIT ABOUT 5 SECONDS BEFORE TURNING. I'VE TOLD VARIOUS MECHANIC SHOPS ABOUT THIS ISSUE (WHEN INTERMITTENT) AND THEY WERE BEEN UNABLE TO DIAGNOSE IT. SINCE I PURCHASED THE VEHICLE YEARS AGO, I NOTICED THAT THE STEERING LEANS SLIGHTLY TO THE RIGHT. THE 'SERVICE ADVANCE TRACK' FAILURE HAS OCCURRED ONCE IN THE PAST AND THE RESOLUTION WAS QUITE EXPENSIVE / UNWIELDY ($2K) - IT INVOLVED REPLACING THE AXLE, AMONGST OTHER COMPONENTS, THAT WERE DAMAGED BECAUSE OF THE STEERING ISSUES. THIS OCCURRING TWICE, IN BOTH CASES WHILE DRIVING THE VEHICLE (POSSIBLY UNDER HIGHWAY CONDITIONS), HAS BEEN...

POWER STEERING ASSIST FAULT - NO POWER STEERING IN CAR