2011 FORD FUSION Steering Problems
1,388 NHTSA complaints on file
All Steering Complaints — Page 12
POWER STEERING ASSIST REPAIRED UNDER RECALL STARTEC HAVING INTERMITTENT FAILURE WHICH DEALER COULD NOT DUPLICATE. 5 MONTH LATER COMPLEYE STEERING FAILURE WHILE DRIVINGRESULTING IN ACCIDENT. FORD WILL NOT ADDRESS BECAUSE MILEAGE IS 300MILES OVER THEIR CUSTOMER SATISFACTION PROGRAM
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE SERVICE POWER STEERING AND SERVICE FAST TRACK MESSAGES WERE DISPLAYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 99,000.
TURNING OFF THE HIGHWAY ONTO A SMALL SIDE STREET POWER STEERING WENT OUT CAUSING COLLISION WITH A MAILBOX AND TRASH CANS ALONG WITH SEVERAL UNSIGHTLY SCRATCHES, DENTS, AND DINGS DOWN THE SIDE OF THE CAR
LOST POWER STEERING....
I WAS DRIVING IN A 45 MILE LANE, MY ELECTRIC POWER STEERING HOPPED OFF AND POWER STEERING SERVICE NOW CAME ON. MY CAR HIT THE CURB AND LANDED IN SOMEONE YARD. VERY TERRIFYING. I CONTACTED FORD AND THEY SAID THEY WILL NOT REPLACE IT. BECAUSE I DON’T MEET THE GUIDELINES FOR THE RECALL. MY CAR IS OVER 150,000 MILES. AND I WILL HAVE TO PAY. I FELT LIKE THIS IS NOT OKAY I ONLY HAD THIS CAR FOR 2 MONTHS AND THE OWNER NEVER TOOK IT IN WHEN IT WAS UNDER 150,000 MILES. IF IT’S ON RECALL IT SHOULDN’T HAVE A TIME FRAME TO GET IT FIX. IF THEY MESSED UP ON THEIR END FIX IT. NOW THEY ASKING ME TO PAY OUT OF POCKET TO FIX ON THEIR BEHAVE.
DRIVING IN THE CITY, WHEN STEERING WHEEL'S POWER STOPPED. INDICATOR WARNING STATED "POWER STEERING ASSIST DEFAULT". I FINALLY WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. CALLED AAA AND CAR WAS TOWED TO MY HOME.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE POWER ASSIST ADVANCED TRAC WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT MADE AWARE. THE INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE RACK AND PINION ASSIST BOX. THE FAILURE REOCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
TAKATA INFLATORS ARE NOT WORKING. LAST YEAR I GOT INTO A FRONT END COLLISION AT 25MPH AND AIR BAGS DIDNT DEPLOY.
THE CAR WAS IN MOTION BOTH TIMES THE STEERING LOCKED UP AND INDICATOR LIGHT CAME ON AND DISPLAYED POWER STEERING FAULT
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED WHEN THE VEHICLE WAS STARTED. ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, (856) 627-8400) WAS SCHEDULED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 60,000.
THE POWER STEERING WENT OUT WHILE DRIVING MY 2011 FORD FUSION. I WAS DRIVING ON THE STREET IN THE SUBDIVISION THAT I LIVE. I COULD BARELY GET THE VEHICLE HOME. I COULD BARELY TURN THE CORNER. I WAS TERRIFIED. I CALLED THE DEALERSHIP THE FOLLOWING MORNING AND HAD THE VEHICLE TOWED. THERE IS NOT A RECALL FROM FORD ON THIS YET.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL AND THE VEHICLE VEERED INTO ANOTHER LANE. THE "SERVICE POWER STEERING" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVERSIDE FORD (2625 LUDINGTON ST, ESCANABA, MI 49829, (906) 786-1130) FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A NEW RACK AND PINION WAS NEEDED. THE FAILURE MILEAGE WAS 81,000.
DASH DISPLAYS "POWER STEERING FAULT". THIS HAS HAPPENED SEVERAL TIMES IN A 3 WEEK SPAN. THIS HAPPENS AFTER TURNING ON IGNITION STEERING WHEEL CANNOT BE TURNED DURING THIS TIME. IGNITION MUST BE TURNED OFF AND BACK ON IN ORDER TO CLEAR DISPLAY FAULT AND REGAIN POWER STEERING CAPABILITIES. THIS HAS ONLY HAPPENED WHILE CAR IS NOT IN MOTION SO FAR.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN FORD INC (336-292-8310, LOCATED AT 3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE EXPERIENCED LOSS OF POWER STEERING ASSIST SEVERAL TIMES. USUALLY HAPPENED WHEN BACKING OUT OF PARKING AREA. YESTERDAY HAPPENED WHILE DRIVING. POWER STEERING ASSIST FAULT ALARM SHOWS ON DASH. I TOOK TO FORD DEALER AFTER FIRST TIME, THEY SAID NO FAULTS WERE IN COMPUTER, SO COULD NOT DIAGNOSE. IT HAS HAPPENED SEVERAL TIMES SINCE AND NO TROUBLE CODES ARE REGISTERED. THIS IS A VERY DANGEROUS ISSUE AND FEEL A RECALL IS NEEDED. I DID TAKE IT IN SEVERAL YEARS AGO ON THE RECALL TO CHECK THE SOFTWARE. OBVIOUSLY THAT FIX DID NOT TAKE CARE OF THE ISSUE.
I HAD A RECALL ON MY CAR IN 2015, I ALREADY GOT THE WORK DONE IN 2014 . RECENTY THE PART DEFALT AGAIN I TOOK IT INTO FORD THEY ARE SAYING IT'S NOTHING THEY CAN DO BECAUSE IT'S HAS MORE THE 150,00/ MILES ON IT. WHEN I GOT THE POWER STEERING WORK DONE THE FRIST TIME IT ONLY HAD 84000 MILES. I HAVE CONTACTED CUSTOMER SERVICE AND THEY ARE SAYING IT'S NOTHING I CAN DO. I STILL MAKE PAYMENTS SO I AM STUCK AT THIS POINT NOT TO MENTION I JUST GOT NEW TIRES FOR 700.00. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS. IF YOU NEED FURTHER INFORMATION PLEASE CONTACT ME VIA EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
AS I WAS DRIVING DOWN THE ROAD (I HAD MY DAUGHTER AND COUSIN WITH ME), MY WHEEL STARTED PULLING TO THE LEFT HARD. A LIGHT COMES ON SAYING 'SERVICE ADVANCE TRACK NOW'. WHEN I TOOK IT TO THE FORD DEALERSHIP, THEY TOLD ME THERE IS A RECALL BUT BECAUSE MY CAR IS OVER A CERTAIN MILEAGE THAT IT'S NOT COVERED AND IT'LL COST ME $2000.00 TO FIX THE PROBLEM. I'VE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF OTHERS THAT'S HAVING THE SAME PROBLEM THAT I AM. I'VE CONTACTED FORD SEVERAL TIMES AND THEY REFUSE TO FIX THIS ISSUE...EVEN THOUGH IT'S UNDER A RECALL. I'D REALLY APPRECIATE IT SOMEONE COULD GET THIS PROBLEM RESOLVED. IT'S DANGEROUS AND NOW I HAVE TO WORRY ABOUT HOW I'M GOING TO GET WHERE MY KIDS AND I NEED TO GO EVERY DAY.
POWER STEERING FAILURE - EPAS, ELECTRONIC POWER ASSIST STEERING, CANNOT DRIVE CAR!!!!!! SOME 2011 FORD FUSIONS COVERED BY RECALL. MINE IS NOT. WHY?!?!?!?
MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..
POWER STERRING DEFAULT ASSIST LIGHT CAME ON AND NO POWER STERRING..THERE WAS A RECALL A FEW YEARS AGO AND IT WAS FIXED AT CROSSROAD FORD IN SANDFORD NC..BUT APPARENTLY IT WASNT FIXED..
NHTSA CAMPAIGN #15V340000 HAPPENED IN MY GARAGE.LOST ALL POWER ASSIST.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME LOOSE AND THE SERVICE AUTO TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED INTO A PARKING LOT AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING ABILITY SEIZED COMPLETELY AND "SERVICE POWER STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) BY LEVITTOWN FORD LLC (980 S BROADWAY, HICKSVILLE, NY 11801) ON MARCH 20, 2017 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,343.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE STEERING WHEEL BEGAN TO MOVE ON ITS OWN. THE CONTACT'S DAUGHTER ALMOST CRASHED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL RETURNED TO NORMAL AND THE POWER STEERING DEFAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEVITTOWN FORD (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756), BUT THEY REFUSED TO SERVICE THE VEHICLE BECAUSE THERE WERE NO RECALLS LISTED FOR THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. ..*BF.. *JB
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO LEVITTOWN FORD (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (516) 336-4718) AND THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS 3,000 MILES OVER THE WARRANTY, THEY WOULD NOT COVER THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.
SOME TIMES MY POWER STEERING DOESN'T WORK & GOES TO MANUAL, WENT TO DEALER IN 2017 AND WAS TOLD NO RECALLS ON MY VEHICLE, NOW I WAS TOLD MILES WENT 2 150,000 SOME MILES & MINE ARE OVER THAT, THIS COULD CAUSE A PROBLEM IF IT HAPPENS WHILE DRIVING COULD CAUSE ACCIDENT, HAPPENED AFTER I STARTED TO DRIVE DOWN STREET
2011 FORD FUSION WHILE DRIVING THE POWER STEERING NOW AND ADVANCETRAK WARNINGS CAME ON. TOOK TO SHOP AND WAS TOLD RACK AND PINION NEEDS TO BE REPLACED. WANTED TO CHARGE ME $3000; I PICK UP MY CAR AND IT'S BEEN WORKING BUT I AM AFRAID AFTER READING EVERYONE ELSE'S ISSUES THAT THIS IS BAD.
THE POWER STEERING IN MY 2011 FORD FUSION HAS BEEN GOING OUT PERIODICALLY. WHEN THIS HAPPENS, I HAVE TO WAIT FOR THE OPPORTUNITY TO MAKE A WIDE TURN BECAUSE IT'S VERY DIFFICULT TO TURN THE WHEEL. THERE'S BEEN SEVERAL OCCASIONS WHEN I CAUSED TRAFFIC JAMS OR ALMOST GOT REAR ENDED SINCE THE CAR BEHIND ME DIDN'T EXPECT ME TO TAKE SO LONG TO TURN. A LOT OF TIMES THE POWER STEERING GOES OUT WHEN I'M STOPPED AT A RED LIGHT. I CAN STILL DRIVE THE CAR TO MY DESTINATION LOCALLY USING THE STREETS BUT I FEAR THAT IT WILL GO OUT ONE DAY WHILE I'M DRIVING ON THE FREEWAY. LUCKILY IT'S USUALLY ONLY ME IN THE CAR WHEN IT HAPPENS BUT I'M AFRAID THAT IT MIGHT ALSO HAPPEN WHEN MY KIDS ARE IN THE CAR. IT'S ALSO FRUSTRATING BECAUSE ONLY I CAN DRIVE THE CAR BECAUSE WHEN IT HAPPENED ONCE...
WHILE DRIVING DOWN THE ROAD AT 55 MPH THE POWER STEERING WENT OUT AND A LIGHT CAME ON SAYING POWER STEERING ASSIST FAULT. ALMOST CAUSED AN ACCIDENT BUT WAS ABLE TO GAIN CONTROL OF THE WHEEL
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE BACKING OUT OF THE DRIVEWAY, THE 'POWER STEERING ASSIST FAULT" MESSAGE APPEARED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED AT LEAST FIVE TIMES WITHIN THE PAST WEEK. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (1101 FL-50, CLERMONT, FL 34711), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS16880677. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. PARTS DISTRIBUTION DISCONNECT.
WHILE DRIVING, THE POWER STEERING WENT OUT WITHOUT ANY NOTICE.
IN MARCH 2018 I WENT TO GET IN MY CAR AND A WARNING CAME ACROSS MY DASH BOARD THAT SAID POWER STEERING ASSIST FAULT AND THEN MY STEERING WOULD NOT MOVE. I GOT IT FIXED THEN. NOW ALMOST A YEAR LATER IT'S HAVING THE SAME ISSUE BUT THIS TIME IT LOCKED UP WHERE AS LAST TIME ALL I HAD TO DO IS RESTART THE CAR AND IT RELEASED.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TALLAHASSEE FORD LINCOLN (LOCATED AT 243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 878-4855) WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
DEAR SIRS, MY VEHICLE SUDDENLY SHOWED "POWER STEERING ASSIST FAULT" WHILE I DRIVING ON THE STREET. AND STEERING COLUMN LOCKED. I IMMEDIATELY SLOW DOWN AND PULLOVER THE ROADSIDE. AFTER THIS, STEERING COLUMN CAN BE TURNED, BUT VERY HARD AND ONLY WITHIN A NARROW ANGLE. THEREFORE I GO ONLINE TO CHECK, AND FOUND OUT MY FORD FUSION 2011 SHOULD BE UNDER "NHTSA SAFETY RECALL NO. 15V340000 - LOSS OF ELECTRIC POWER STEERING ASSIST.(POWER STEERING CONTROL MODULE (PSCM) FAILED)" PLEASE CHECK MY VIN [XXX], IT SHOULD BE UNDER "FORD'S RECALL LIST". THANKS FOR YOUR HELP AND HOPE CAN GET YOUR REPLY SOON! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER STEERING STEER GEAR QUIT WORKING
2011 FORD FUSION RECALL. I HAD THE RECALL COMPETED ON MY FORD FUSION FOR THE STEERING GEAR. WITHIN 6 MONTHS, MY STEERING GEAR LOCKED UP AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. FORD REFUSES TO DO ANOTHER RECALL ON THIS PART. THEY SAID IT IS MY RESPONSIBILITY TO PAY TO HAVE THIS DONE NOW SINCE I HAVE ALREADY COMPLETED ONE RECALL. THEY WILL NOT PAY FOR 2 STEERING GEAR RECALLS. HOW IS IT MY RESPONSIBILITY WHEN APPARENTLY THEY DIDN'T FIX IT RIGHT THE FIRST TIME.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN. A MESSAGE INDICATING 'POWER STEERING FAULT' WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO BRINSON FORD (2970 STATE HWY 31 E, ATHENS, TX 75751, (903) 676-5200) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 23,700.
WHEN STARTING THE CAR THE STEERING (IN STATIONARY POSITION) LOCKS UP AND POWER STEERING FAILURE LIGHT COMES ON. I TURN THE CAR OFF AND RE START AND ITS FINE. THE STEERING WHEEL HAS BECOME HARD TO MANUEVER AND MAKES A NOISE ESPECIALLY ON LEFT TURNS. PROBLEM IS PROGRESSIVELY GETTING WORSE.THERE IS A CURRENT RECALL FOR THIS PROBLEM, AND MY FORD DEALER REFUSES TO COVER THE FIX BECAUSE IT HAS OVER 100,000 MILES.
THE STEERING COMPONENTS FOR MY FRONT END FREQUENTLY BREAK AND THE TRANSMISSION HAS BEEN ROUGH EVER SINCE I GOT MY CAR IN 2015
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL FAILED TO OPERATE INTERMITTENTLY. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). SUNNYVALE FORD (650 EAST EL CAMINO REAL, SUNNYVALE, CA 94087, 888-598-7525) INFORMED THE CONTACT THAT THE FRONT LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
POWER STEERING ASSIST FUALT.. DROVE FINE AND THE STEERING WENT OUT WHILE DRIVING DURING A TURN. ALMOST HIT ANOTHER CAR.THIS WAS A A STATE HIGHWAY THROUGH TOWN.
I WAS NEVER CONTACTED ABOUT ANY RECALLS. MY MOTHER CONTACTED ME THROUGH EMAIL TO SEE IF I KNEW ABOUT THE AIRBAG RECALL. 2 RECALLS I ONLY LEARNED ABOUT TODAY BY CHECKING MY CREDIT REPORT BECAUSE THE AGENCY THAT HOLDS THE TITLE REPORTED MY ACCOUNT FOR NON-PAYMENT. I RECIEVED A CARFAX REPORT WHEN I PURCHASED THE VEHICLE AUGUST 2017 FROM DRIVETIME. I WAS TOLD THERE WERE NO RECALLS ON THE VEHICLE. NOW, I AM SEEING 4 RECALLS, 2 OF WHICH (2014 & 2016) HAVE APPEARED ONLY NOW THAT THE VEHICLE IS BEING SERVICED. I WAS PROBABLY THE ONLY IDIOT IN AMERICA THAT WOULD HAVE BOUGHT THE HIGH-MILEAGE, OVER-PRICED VEHICLE IN THE 1ST PLACE. I WAS TOLD IT HAD BEEN A FLEET VEHICLE FOR A RENTAL CAR AGENCY. I THOUGHT I WAS GETTING A SAFE VEHICLE. BUT MY FEELING NOW, IS THAT IT SHOULD HAVE NEVER BEEN SOLD. I'M NOT SURE WHAT...
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, 888-642-6776) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000. *TT CONSUMER STATED STEERING WENT OUT DRIVING 30MPH DRIVING DOWN THE HIGHWAY. WITH GREAT DIFFICULTY CONSUMER WAS ABLE TO GET OFF THE HIGHWAY. CONSUMER FOUND OUT ONLY CERTAIN FUSIONS MADE IN CERTAIN PLANTS WERE COVERED IN THE RECALL BUT NOT THEIRS. *JB
ON A MONDAY MORNING A LIGHT ON MY DASHBOARD CAME ON AND IT SAID STEERING POWER SERVICE NOW, THIS CAUSE THE STEERING WHEEL TO BECOME STIFF AND HARD TO CONTROL. WHILE I LOOK ALL OVER UNDER THE HOOD TO FIND THE STEERING POWER FUEL RESERVOIR I COULDN'T FIND ONE. ON WEDNESDAY AFTERNOON AS I WAS DRIVING A SHARP CORNER IT WAS DIFFICULT FOR ME TO TURN THE STEERING WHEEL AND I LOST CONTROL OF THE CAR ENDING UP HITTING THE BRIDGE IN THE ROAD. THE LOW TRACTION AS WELL CAME ON WHEN THE STEERING POWER LIGHT APPEARED.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,157.
1)POWER STEERING ASSIST FAULT ERROR MESSAGE. NO POWER STEERING. 2)SERVICE TRAC CONTROL ERROR MESSAGE 3)CRUISE CONTROL STICKING AT A HIGH SPEED SO CAN'T USE IT.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED WHEN TURNING. THE CONTACT HAD TO USE MORE EFFORT THAN USUAL TO MAKE TURNS. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) AND THEY KEPT THE VEHICLE FOR A WEEK, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PRECISION FORD (945 N MAIN ST, LILLINGTON, NC 27546, (910) 814-2243) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 160,000.
MY FIANCE WENT TO START THE CARE TO GO TO WORK AND THE POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC WARNINGS WERE ON. SHE COULDN'T EVEN TURN THE STEERING WHEEL. IF SHE HAD BEEN DRIVING WITH OUR 2 YEAR OLD SON IN THE CAT THEY COULD HAVE BEEN KILLED. THERE ARE MANY OTHERS THAT I HAVE FOUND WITH THE SAME PROBLEMS WHY HAD THIS NOT BEEN RECALLED, SERIOUS INJURY OR DEATH COULD OCCUR. THEN THERE WOULD BE MULTIPLE LAWSUITS
I WAS DRIVING THIS VEHICLE ON HIGHWAY TURNING ON CURB WITH 40 MPH AND PROMPTLY MY STEERING LOST POWER GOT LOCKED I COULDN'T DO NOTHING I JUST TURNED FLASHES ON AND BRAKED SOMEONE IN THE BACK HIT ME AND RUN AWAY.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, AN AUDIBLE CHIME WAS HEARD AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE BECAME DIFFICULT TO MANEUVER AND WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,660.
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Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Steeringcolumn
1 complaint
Steeringgear Boxmounting Bracket
1 complaint
Steeringhydraulic Power Assistpower Steering Fluid
1 complaint
Steeringhydraulic Power Assistpump
1 complaint
Steeringrack And Pinionpinion Shaft
1 complaint
Steeringsteering Control Module
1 complaint
Structure
1 complaint
Structurebodydoorhandleinterior
1 complaint
Structureframe And Members
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint