NHTSA Complaint #11171917 — 2011 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11171917
Vehicle	2011 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	January 16, 2019
Date Filed	January 24, 2019
Mileage	169,540 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ON A MONDAY MORNING A LIGHT ON MY DASHBOARD CAME ON AND IT SAID STEERING POWER SERVICE NOW, THIS CAUSE THE STEERING WHEEL TO BECOME STIFF AND HARD TO CONTROL. WHILE I LOOK ALL OVER UNDER THE HOOD TO FIND THE STEERING POWER FUEL RESERVOIR I COULDN'T FIND ONE. ON WEDNESDAY AFTERNOON AS I WAS DRIVING A SHARP CORNER IT WAS DIFFICULT FOR ME TO TURN THE STEERING WHEEL AND I LOST CONTROL OF THE CAR ENDING UP HITTING THE BRIDGE IN THE ROAD. THE LOW TRACTION AS WELL CAME ON WHEN THE STEERING POWER LIGHT APPEARED.

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