NHTSA Complaint #11189953 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11189953
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	March 12, 2019
Date Filed	March 19, 2019
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO LEVITTOWN FORD (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (516) 336-4718) AND THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS 3,000 MILES OVER THE WARRANTY, THEY WOULD NOT COVER THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

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