NHTSA Complaint #11182229 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11182229
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	February 1, 2019
Date Filed	February 25, 2019
Mileage	131,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

DEAR SIRS, MY VEHICLE SUDDENLY SHOWED "POWER STEERING ASSIST FAULT" WHILE I DRIVING ON THE STREET. AND STEERING COLUMN LOCKED. I IMMEDIATELY SLOW DOWN AND PULLOVER THE ROADSIDE. AFTER THIS, STEERING COLUMN CAN BE TURNED, BUT VERY HARD AND ONLY WITHIN A NARROW ANGLE. THEREFORE I GO ONLINE TO CHECK, AND FOUND OUT MY FORD FUSION 2011 SHOULD BE UNDER "NHTSA SAFETY RECALL NO. 15V340000 - LOSS OF ELECTRIC POWER STEERING ASSIST.(POWER STEERING CONTROL MODULE (PSCM) FAILED)" PLEASE CHECK MY VIN [XXX], IT SHOULD BE UNDER "FORD'S RECALL LIST". THANKS FOR YOUR HELP AND HOPE CAN GET YOUR REPLY SOON! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Related Complaints for the 2011 FORD FUSION

Other STEERING Complaints

#11719026 — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11711274 — January 15, 2026 — Power steering failed, there is a recall (15S18/15V340) that was done in Jan 2017 but all they did was electrical rep...

#11709839 — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709277 — January 6, 2026 — While driving on a state highway at approximately 45 miles per hour got a message on the dash saying “service power s...

Recent Complaints for the 2011 FORD FUSION

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11709839 — SERVICE BRAKES — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709839 — SUSPENSION — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...