NHTSA Complaint #11140022 — 2011 FORD FUSION

MY SON WENT TO MOVE PUT OF HIS PARKING SPACE AND THE STEERING WAS COMPLETELY GONE, AND THE BRAKES WERE ALSO GONE. WE HAD THE ENTIRE BRAKE SYSTEM REPLACED LAST YEAR ALREADY AS THEY WENT OUT WHEN MY 17YR OLD DAUGHTER WAS DRIVING THE CAR, THAT COST $2600 AND NOW THE IT HAPPENS AGAIN ALONG WITH THE STEERING. THE CAR HAS LESS THAN 90K MILES ON IT AND SHOULD NOT BE DOING THIS WE HAD PLANNED TO SELL THIS CAN BUT NOW WE CANNOT AS IT IS A DANGER TO ANYONE DRIVING IT. FROM THIS SITE I CAN SEE BOTH ISSUES ARE KNOWN, SO HOW IS FORD GETTING AWAY WITH SELLING CARS THAT ARE COMPLETELY UNSAFE? WHEN THE BRAKES WENT FOR MY DAUGHTER SHE WAS ON A 45MPH ROAD BUT LUCKILY SHE COULD PULL IN SOMEWHERE SAFELY. WITH MY SON HE WAS JUST PULLING OUT OF THE SPOT, AND HE STOPPED THE CAR FINALLY, TURNED IT ON AND OFF A FEW TIMES AND ALL WAS BACK TO NORMAL BUT THIS IS UNACCEPTABLE, THE CAR IS A DANGER TO ANYONE IN IT R NEAR IT, AS WHO KNOWS WHEN IT WILL DECIDE TO LOSE THE STEERING AGAIN? WE WON'T USE IT ANYMORE, BUT WE DON'T KNOW WHAT TO DO WITH IT. IT IS ESSENTIALLY WORTHLESS EVEN THOUGH IT IS ONLY 7YRS OLD AND LOW MILEAGE. VILLAGE FORD IN DEARBORN FIXED THE BRAKE ISSUE LAST YWEAR ON THIS CAR.