NHTSA Complaint #11666421 — 2011 FORD FUSION
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11666421 |
| Vehicle | 2011 FORD FUSION |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
There have been only been 3 instances that my ABS has activated in the past 4 years. During all 3 instances of the ABS activating, the ABS motor turned on for less than a second and then the brake pedal went soft and all the way to the floor. After this moment, I had little to no braking power. The pedal remained soft until the very end of the pedal travel. The brakes were very shifty and I had to have a shop bleed the ABS unit and lines. The first instance (2019) I had to swerve around a vehicle that blindly crossed traffic. I slammed on the brakes, ABS motor activated for less than a second and the pedal went to the floor and I did not slow down. I had to drive through someone's yard on the other side of the intersection because I had no brakes. The second time (2022) I was on the highway on a 2,500 mile road trip. In Utah, there was a rain storm (unusual) and the passing lane on the highway began gathering water. I hydroplaned and used the brakes to slow down. Same story - ABS briefly activated and the pedal went to the floor. I was able to slow down eventually by letting off the brake and gas and dealt with soft, ineffective brakes for the remainder of the trip. The third time (2025), I dodged a pothole only to hit another one I didn't see approaching a stop sign, and this activated the ABS very briefly, sending my pedal to the floor and losing braking. I was in the middle of the intersection by the time I stopped. There were no other cars around as it was a rural area. I had a shop nearby evacuate the ABS module both times and they discovered air in the unit. I simply cannot believe there hasn't been a recall on this, especially with all the reports made.
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