NHTSA Complaint #11689523 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11689523
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 170,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated that while operating the vehicle, the message "Power Steering Sensor Fault" was displayed, and the steering wheel became difficult to turn in either direction. Additionally, while depressing the brake pedal, the vehicle was shaking and vibrating abnormally. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that while attempting to rotate the tires, the lug bolts fractured and needed to be replaced. The failure mileage was 170,000.

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