NHTSA Complaint #11156906 — 2011 FORD FUSION

MY 2011 FORD FUSION I LOST CONTROL OF MY CAR AND THIS HAPPEN OUT THE BLUE NO WARNING AS I WAS DRIVING MY CAR AT ABOUT 40 MPH I LOST THE ABILITY TO CONTROL MY CAR I WAS UNABLE TO TURN OFF THE HIGHWAY SO U COAST TO THE SIDE OF THE ROAD TO AVOID ANY COLLISION THIS ISSUE HAS LEFT ME WITH NO WAY OF GETTING TO AND FROM WORK AND I LOST A DAY OF WORK I HAVE BEEN TRYING TO FIGURE OUT HOW TO GET THE PROBLEM FIXED I AM AWARE OF THE RECALL THAT MY CAR HAS ON IT AND I AM NOT ABLE TO GET THE PROBLEM SOLVED I AM BEING TOLD THAT THE RECALL HAS EXPIRED BUT I DON'T KNOW HOW IT CAN EXPIRE WHEN THE ISSUE WAS NOT FIXED THERE ARE 29 RECALLS ON MY CAR TO BE TOLD THAT THEY CAN'T HONOR THE RECALL I BOUGHT MY CAR FROM A USED CAR LOT AND I WAS NOT INFORMED ON THE RECALLS BUT 29 RECALLS ON ONE VEHICLE AND FOR ME TO BE TOLD BY ONE OF FORD REPRESENTATIVE THAT THE RECALL HAS EXPIRED AND THE ISSUE WAS NEVER RESOLVED THIS IS A PROBLEM I HAVE TO GET TO WORK AND GET MY MOM TO DYALISIS TO THE DOCTOR THIS IS A ISSUE THAT I HAVE TO DEAL WITH BECAUSE OF FAULTY MANUFACTURER ISSUES FOR A PROBLEM THAT HAS BEEN MADE AWARE TO THE COMPANY ,REFUSING TO TAKE CARE OF THE ISSUES WITH MY CAR I DON'T UNDERSTAND HOW THE RECALL HAS EXPIRED BUT THE PROBLEM WAS NEVER FIX THIS ISSUE HAS TO BE REPORTED TO THE MANUFACTURER OR THE CAR NEED TO BE RECALL AND THE ONLY WAY IT COULD NOT BE HONORED IS IF THE MANUFACTURER IS NO LONGER MANUFACTURING THE PARTS AND THEY STILL ARE MAKING THE PARTS TO GET THE ISSUE RESOLVED THIS IS BY FAR THE MOST INCONSIDERATE THING TOLD.FORD NEEDS TO FIX THE ISSUE WITH THIS CAR IT'S NEVER BEEN RESOLVED I UNDERSTAND IF THE ISSUE WAS TAKEN CARE OF AND I AM TRYING TO GET THE PROBLEM FIXED AGAIN THAT ISN'T THE CASE THE INITIAL PROBLEM WAS NEVER DEALT WITH AND I HAVE TO SUFFER BECAUSE OF BAD MANUFACTURING IF THE ISSUE IS THE FAULT OF THE COMPANY THEN THEY NEED TO GET THE PROBLEM TAKEN CARED OF.