NHTSA Complaint #11163554 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11163554
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 24, 2018
Date Filed	December 26, 2018
Mileage	90,024 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

AS DRIVING THE POWER STEERING ASSIST FAILED CAUSING THE VEHICLE TO GO TO MANUAL STEERING AND LOSING CONTROL IN A TURN. THIS IS MY DAUGHTER'S CAR WHO'S GOING TO COLLEGE AND HAS TO DRIVE DOWN THE MOUNTAIN IN ORDER TO GET TO AND FROM COLLEGE IS A MAJOR SAFETY ISSUE BECAUSE IF SHE WAS GOING AROUND A TURN DOWN THE MOUNTAIN THE VEHICLE WOULD HAVE WENT OFF THE SIDE OF THE MOUNTAIN. WHY DOES FORD MAKE THESE VEHICLES WITH THIS TYPE OF ISSUE. THIS IS A LIFE-OR-DEATH ISSUE.

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