NHTSA Complaint #11157161 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11157161
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	October 14, 2018
Date Filed	December 9, 2018
Mileage	139,049 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

POWER STEERING ASSIST FAULT ON 2011 FORD FUSION SE. TRI STAR FORD HAS RAN TESTS AND STATES NO PRESENT PROBLEMS ON 12/13/2017. I HAVE TIME STAMPED PHOTOS AND RECORDINGS OF AT LEAST SEVEN DIFFERENT TIMES THAT IT HAS HAPPENED. I WAS ADVISED TO RECORD THIS, BUT WOULD HAVE MANY MORE IF I HAD DONE SO FROM THE BEGINNING. THIS HAS HAPPENED STATIONARY, IN MOTION IN PARKING LOTS, PULLING OUT ON CITY STREETS AND ON THE HIGHWAY. I FEEL THAT IT HAS PUT MY LIFE AND THE LIVES OF OTHERS IN DANGER. I WOULD LIKE FORD TO STEP FORWARD AND TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE IT IS TO LATE.

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