NHTSA Complaint #11139141 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11139141
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	September 24, 2018
Date Filed	October 9, 2018
Mileage	190,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I WENT OUT INE MORNING TO START MY CAR EVERY THING WAS FINE . ONCE I WAS DRIVING BACK TO MY RESIDENTS MY STEERING WHEEL LOCKED UP ON ME UPON TURNING IN. THE POWER STEERING ASSIST FAULT WENT OFF ON THE LITTLE SCREEN IN THE DASH! I AM LUCKY THAT I WAS IN MY PARKING LOT AND NOT TURNING INTO A STREET WHEN MY CAR LOCKES UP ON ME!!! I HAD MY CHILD IN MY CAR! I AM NOW LONGER ABLE TO USE MY CAR BECAUSE OF THIS MALFUNCTION! MY CHILD HAS SEIZURES AND OTHER MEDICAL ISSUES THAT WE HAVE TO GO TO APPOINTMENTS FOR! AND I HAVE NOW LOST MY JOB DUE TO THIS! SOMETHING NEEDS TO BE DONE! SOMETHING SERIOUS COULD HAVE HAPPENED WITH MY TODDLER IN THE CAR!

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