NHTSA Complaint #11083493 — 2011 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11083493
Vehicle	2011 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	March 13, 2018
Date Filed	April 5, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE POWER STEERING ABILITY FAILED TO FUNCTION EACH TIME THE WARNING INDICATOR FLASHED. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. IN ADDITION, THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE INDEPENDENT FACILITY THAT SOLD THE VEHICLE MADE NO MENTION OF IT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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